Rooter 66 Plumbing Sewer and Drain Cleaning

Pavel T.

Absolutely the worse experience. They were assigned to my Home Warranty Case for water heater repair.
Technician came, looked, never even took off parts of use voltmeter. Water heater was still under manufacturers warranty for parts. So he Submitted tons parts to replace without any diagnostic, which water heater company declined. They explained that they can only send one part at time, and it was guessing game which one will solve the issue. We were without hot water for 6 days!!!! It gets better. Repair technician had us call water heater company ourselves. Of course they immediately said ""we want to talk to the technician and need to know exactly what part needed"". Absolutely ridiculous runaround, I literally had the insurance company and Water heather company talking on speaker to each other without results for a while. Needless to say, shocked by incompetence level of the company's repair personnel. He did nothing to diagnose which part was bad. I stood next to him. He just took a guess which turned into 6 days showering at the gym for me and the family. Just shameful.

Tarina G.

I would like to say that Route 66 is very professional and get the job done right. The pricing is great! They don't charge an arm and a leg to fix the issues. The plumber was very down to earth and took pride in his work. He unclogged our main line and checked to make sure everything was working before he left. I highly recommend them for your plumbing needs.

Brian C.

Rooter 66 was great. It was a last minute service call due to insurance guidelines (other contractor couldn't be here for 48 hours). Rooter 66 was contacted about 11:30 AM. They called me at 1:00 PM and said they would be there in 30 minutes. Arrived at 1:30. Work was completed at 2:15 PM. Work was explained; possible causes explained; preventative measures I could do explained. Great service. Pleasant and knowledgeable. I could not have gotten a better plumbing service. I will use them again. And I have passed Rooter 66 contact information to friends.

Sue F.

Had to replace my water heater this week and my insurance sent Rooter 66 Plumbing. They tried to repair it but nope did not work. Ordered and installed new water heater. Of course I had questions about a few things and they answered them right away. If I ever need plumbing services again in would use this company for sure. On time is a big plus. Very professional.

Ebony B.

Mario came in a marked truck, that was the first good sign, and then he repaired the washer on our shut off valve in less than thirty minutes. He was professional and arrived two hours early. Thank you for your second opinion & good service that The Avila Plumbing aka Tapco Plumbing was unable to provide.

Gina R.

I own a rental in the Victorville Area and I was referred to them by the home warranty after tenant reported the water heater's pilot didn't stay on. I called Susan and she was accommodating to the situation by squeezing me for Monday. Mario came and resolved the problem very efficiently and professionally. They followed up with me and the tenant to ensure the pilot stayed on. I can't be more satisfied. I am definitely keeping their contact for future business. Thank you, Susan/Mario!!!

James H.

We had a leak on hot water pipe. We gave 5 Star Plumbing & Rooter a call. Mario B came with water leak detectors equipment. After a few hours of searching, he came to a conclusion that the water leak was slab leak underneath the kitchen tile. He got it fixed; the hot water leak stopped. Yahoo!. Mario B was great and courteous, on time and friendly, yet the price was pretty reasonable too. Thank you.

Doug C.

Mario was very professional and his cost for the job was great. I called 5 plumbers from yelp and Mario was the only one that answered my questions over the phone and gave me a price over the phone. Great service and a great price.

Steve K.

Keep flagging my review.

*****STEER CLEAR OF THIS THIEF*****

This company cannot even unclog a main line. Had this worthless company come out to clear a clog. Not to mention cannot understand English and gets mad at you for him not being able to understand. Anyway, brings out his snake cannot figure out which way the pipes go after 30 minutes of trying to figure it out. In the meantime water goes down to the septic tank and he pretends it's all fixed. Ummmm no. Not in the least bit. Called that night since there is SUPPOSED TO BE A WARRANTY and he answers the phone drunk and tells me to call another plumber. That's the warranty I received.

So again... Steer clear of the drunk piece of shit... Hope my language was colorful enough and to the point!

Jorge M.

5 Star Plumbers is the way to go for your plumbing and rooter needs, I had a Main Water line burst which was a nightmare that left us waterless for several hours. Called 5 Star Plumbing for immediate quote/work, gotta tell you the work was very clean and professional. The price was very affordable and competitive for emergency situations! Strongly Recommend Mario @5 Star Plumbing!