Ron the Sewer Rat

Sigrid F.

Kyle called ahead of time, waited for me at my to be sold house, and was very respectful about brining equipment in, taking his shoes off, keeping things as neat as possible. He answered my too many questions politely and explained the process of getting video for the buyers to verify that the sewer had been cleaned out. He was careful about cleaning up and overall, a positive experience. I would hire this company again.

Melly N.

Had drainage problem in the bathtub, call them and was able to get appointment on the same day. They give me a phone call first to let me know they were on their way. They text me ahead of time to let me know who was coming, a picture of the technician and small brief information about him. They charge me $148 very reasonable. It would of been 5 stars If I didn't had such a bad experience with the person on the phone who made the appointment. She wasn't even listening, felt like she was inpatient, rushing through everything. I kept repeating over and over again about my infor, which was fine, at the end she didn't even confirm the credit card information in her system and ended our conversation, she had to call back because she type it wrong ""of course"" totally would recommend the service maybe just schedule online appointment.

Richard G.

My sink was slower than molasses running uphill in the middle of winter. Those 65 year old pipes had a bad case of arteriosclerosis and it was too late for the lipotor, I mean Drano, we had to call in the big guns. No 25 foot hand cranked snake was going to do it ... This clog was deep, mucky and has moved the whole family in and didn't want to leave.
No snake, but we have Ron the Sewer Rat on our side. Dispatching his faithful friend and co-worker Rod he appeared in his blue rat mobile at the appointed time later the same day! Loaded with more tools than an Ace Hardware on steroids he quickly got to work. Moments later the water was running down the sink and not backing up, and he cleaned up after himself so well that my mother in law didn't even complain..
Quick, reasonable and personable. The only thing that would have been better had I gotten a sticker from my plumbing super hero ... but that will give me something to look forward to next time should I ever need to call. Yes, 5 stars for the clog busting superstars

Katlyn P.

We needed our main sewer line unclogged (thanks Richfield plumbing) because the spring roots in the ground were causing issues in our basement drain. We called a handful of people we got recommendations from and Ron the Sewer Rat was able to come and snake out the main line to get it all cleared out in literally less than 15 minutes from hanging up the phone to see if someone was available. It's been about a month since they came out and we've had no issues (knock on wood). The guy who came out also was super willing to answer any other plumbing questions we had, which is a lot because we've been homeowners for less than a year. Highly recommend!

Dan F.

My second time using these guys. First time was good, following a toddler's experiment with flushing a tube of toothpaste.

Second time was even better.

We have a 95-year-old house with an ancient bathtub and a drum trap from back when dinosaurs roamed the Earth. Ron crew came out Tuesday and said pipes would have to be rerouted to get to the trap. Sewer Rat: No charge.

The plumber they recommended was way better than our previous plumber and came the following day, Wednesday.

Pipes rerouted, Sewer Rat tech was back the Thursday. He sawed off the old drum trap lid, snaked down 20', and pulled out.... well, never mind. Left the area clean and rinsed out the tub. Very tidy!

~$170, including parts. Best money I've spent in a long time. Prompt, professional, courteous.

It's an old house. We'll be using them again.

Nikohl H.

I had a drain clog and didn't hesitate to call Ron the Sewer Rat for the second time! The first time was for a second opinion for a drain situation and Trent came out to help. I found them to be VERY honest, professional, and friendly. This time, I was able to schedule promptly and the work was done in a very timely manner. I would recommend them to anyone because I trust they will do a great job and help alleviate stress that comes along with needing home repairs.

Shawn M.

Purchasing a home and called Ron for an inspection. Technician came out but couldn't scope because of roots blocking the line. He indicated it would have to be cleared first. I authorized him to do the work but he had only booked time for an inspection so would have to come back. I was charged for this initial scoping and would have to pay for another scoping tied to the cleaning. Such a scam.

Jen R.

Fixed a slow/clogged drain in the laundry room, will definitely be using them again! Easy to schedule an appointment online, great communication from both office staff and repair tech. They even called to offer us an earlier appointment if we wanted which was nice. They also sent text updates which was great. Repair tech Trent was friendly, got the problem fixed quickly, straightforward & fair pricing for the issue. Will 10/10 use again!

Gary H.

Jeff came over today. He inspected the areas I was concerned about, gave me helpful advice and did not charge me for his time. He was not willing to do work that could result in property damage. I am very impressed and will call them next time.

Nancy W.

Everything about the transaction was A+. Jeff the technician was punctual, pleasant, and communicated well. He cleaned up after himself, and did the job of cleaning the floor drain quickly and efficiently. I would not hesitate to use his services again.