Roman Plumbing

Michelle L.

Great, reliable service. Very happy customers. We had a plumbing issue that needed to be resolved quickly, it was very easy to schedule, repair man was on time and solved the issue within an hour.

Brittany Y.

From the receptionist to the responding plumber I was pleased! Everyone was kind and thoughtful and listened and worked to fix the issue till it was 100% resolved! I 100% recommend this business for plumbing issues.

James G.

Frankie Your response was well thought out and equally as well said. With that being said, I am a state licensed electrical contractor who has operated a business in Pasco county for the past 35 years. I know all about safety, training, liability insurance, workers comp insurance and everything else you mentioned. Even with all of that, I would be ashamed to charge the prices you charge. I have made a very nice living for myself and family charging reasonable rates. Shame on you for attempting to diffuse the situation with the lame excuses

Marybeth A.

I was blown away with Roman Plumbing: fast, efficient, professional, honest, excellent, thorough work! My sister had a plumbing emergency in FL and because her husband had just died recently, needed me - in New York! - to search for a plumber ASAP. I found Roman Plumbing, by some kind of miracle or divine guidance, on the internet, and was able to work out payment and repair from NY - and they made it so easy! Vasalli went above and beyond to make sure my sister was taken care of completely and quickly - and with empathy. I recommend Roman Plumbing and Vasalli highly for their honesty, work ethic, and kindness. Extraordinary job! Thank you so much!

Britney N.

I cannot begin to say how amazing Roman plumbing is. My dad has always been the person who has come to my home to help with anything maintenance wise, repair, or upgrades. However when it comes to plumbing issues, he said just call a professional do not risk plumbing issues. I am so glad that I called Roman Plumbing, they were so professional and so courteous I'm almost excited to have a plumbing issue to call them again. They excel at customer service, quality products and service, safety, and even education of plumbing measure you can independently take. I initially spoke with Frankie, and he told me that they have three different options and they would help advise me of what would be best depending on what my kitchen needed. I instantly received an email and text notification for my appointment. Brandon was was my designated plumber, I received a text update. Then a few moments later I received a call from Brandon letting me know he was on his way, and would be at my house in about 15 minutes. Before I knew it, Brandon was at my house with the Roman Plumbing truck. I really appreciated this, as a safety feature being alone on the house at night. Roman Plumbing defiantly set a very professional manner before even making it to door. Brandon looked at the old garbage disposal, and saw that it did indeed need to be replaced. One time previously, it had leaked. But other than the one time, I never experienced any other problems with it. Brandon explained to me the three different models that they had, and advised me of what would be best. Before quoting me for the job, he looked in what appeared to be a manual or a Roman Plumbing Bible of everything. Pricing was very fair, and seeing him utilize this manual insured to me that Brandon was following absolute and total company procedure, policy, and pricing. Brandon installed the new garbage disposal, and went above and beyond. He took the time to check the pipes to make sure there was nothing blocking them. He also went through to explain to me what is and is not a good item to put down a garbage disposal. He also took the time to re-seal the top of the opening to my sink to the garbage disposal. Apparently this had not been done properly before, Brandon was happy to help correct it. What was most impressive is when Brandon was finishing up, he asked me """"Do you have any other plumbing questions or issues?"""" I told him I had a question about the water (staining my toilets), he instantly knew it was hard water. A quick fix from a water softener. He explained to me about the nouveau system (with citrus) an alternate to a water softener, since I didn't like the texture or scent from it. He also showed me how to optimize my dishwasher, which I told him I rarely use because my husband does a better job at watching them like Cinderella. He showed me the preferred detergent for my dish water, and how to tweak my rinse settings to get more shine (I'm all about that sparkle & shine). Brandon also inquired with some other items just to make sure I had no other issues. Brandon did the transaction right there with me present. This was really nice, just to ensure security of my credit card. He also provided me with the documents that went along with the garbage disposal. I will absolutely call Roman plumbing anytime I even think I may have a plumbing question or problem. I know that whenever I may call Roman plumbing, they will always take care of any problem 100%. And if it is not a Plumbing issue they will get me to the right person who will uphold the same customer service they offer.

Sam C.

Complete ripoff and total joke. They can't justify their INSANELY Expensive rates. Every other plumbing company is 60-80% less expensive. They just slap whatever they feel like charging that customer. And let me tell you it's stupid. They don't respond to emails or return phone calls. And their finished work is very sub-par. Don't bother calling for an estimate. I included their estimate and other estimates from other company in my pictures. They also wanted to rip apart my walls which wasn't necessary at all. The company I hired was in and out in 40 minutes with no damage to my house. This is what Roman plumbing does to our elderly senior population. Other local plumbing companies and general contractors know this company is a scam. In response to the owners response, so what's your reason for the $700 difference? I provided pictures of your estimate and what other companies charge. You have a reputation of ripping off senior citizens. And a bad reputation with other local contractors. Do what you want! I won't be using you! Not a good idea to rip off people in your neighborhood because it ruins your long term relationships with local customers. Florida's notorious for shady contractors and you're one of them. The company I hired after you didn't need to go in thru the back wall like you recommended. They simply installed a new valve.

Rick B.

I received an email from them about vent pipes in the home. I had just had a backup and called to schedule an appointment. The techs arrived on time and walked me through their process and even showed me the images of the pipes. Great job guys.

Sandra L.

One year after my one star review for being charged $525 for less than an hour's work the same pipes have come apart. My kitchen & dining room are flooded. I called owner & he did offer to come out & fix it but said it had been a year I have used it. So, if you use Roman Plumbing expect your pipes to break yearly I guess. Also told me tech had cleared blockage which was a different time. Not sure where tech was hanging out during time he said he was here but he was here less than an hour, made me sign ahead of repair for the $525. When he finished in less than an hour I questioned him. He said pipes were put in backwards. Just had to turn them around & glue. I turned owner down. Don't want them in my house again. Oh he also said he didn't know where my anger was coming from. Really??!!

Randy P.

I was shocked to hear the prices they charge.I just paid the service call and I will do it myself

Matias B.

Our water heater broke, and they were able to come right away and replace it. Thank you!