Roman Plumbing

Nelson L.

Roman plumbing was great. We had them scheduled to come out for a full house inspection and had to reschedule a couple of times because of our personal work schedules. Frankie, the owner, personally handled the rescheduling for the next morning. Our plumber, Joshua, showed up on time and did a great job. Very respectful (put on covers over his shoes), knowledgeable and personable. We will be calling Roman Plumbing next time we have a need and we will be specifically requesting Joshua for anything we need.

R A.

the plumber, brandon, showed up and complained about the long drive to get to my house, said he hoped the job would be an easy one. when he determined that it wouldn't be, he complained about the bushes in front of my house obstructing his access and said he would have to come back the next day. the next day he never showed up and did not call. when i called his place of work, i was told someone else would come to do the job. that person never showed up. no one ever called me from roman plumbing ever again. six days have now passed and my bathroom is still unusable. i would never recommend this merchant.

Kare A.

I hired this company because I had 2 (out of 2) non-functional toilets, and because I never learned how to repair drain valves and flappers, etc. Given that I couldn't get any local handymen to even call me back, much less come out, I called Roman Plumbing. Bear in mind that a plumber will charge much more than a handyman, and that they are more knowledgeable and accountable. They responded the next day and repaired both tanks within several minutes. The following day, I wasn't sure if I had developed another problem, so I called them to come back out and check it. They did so, adjusted a chain, and were happy to explain all procedures and answer all of my questions. Zachary is the go-to go getter for this business. He was very helpful, patient and curteous. He is also the plumber that returned. This company stands behind their work. I am very happy with the professional service that I received from Roman Plumbing.

Michael W.

I had a single handle moen shower faucet that was leaking, we're on septic so this isn't good. I couldn't remove the cartridge due to the screw holding it in breaking off and me and not knowing it. So I called Roman plumbing. The service man showed up on time, I'm not going to name names. He tried to pull it out, after some time struggling with it, he broke it. This is when he seen the broke off screw. He broke out every tool he had to remove the remaining cartridge. In doing this he scored the inside of the brass housing for the cartridge. Once he installed the new cartridge and I turned the water on, it sprayed everywhere. It was 7 pm at this time. He apologized for everything. and said that he has to replace the shower valve, then went home. He showed up when he said he would. He installed the new valve and all the trim, which was nice. I got home just when he finished, and we talked for a bit, then he left. Well, when he left, he left a big mess in our tub, and greasy paw prints everywhere and left the silicone caulking around the new fixtures he installed, for me to do. Not impressed with that. My brother is a plumber by trade so I know what is part of the job description. A final thought, plumbers need to carry cleaning material, and towels or rags to clean their messes up. Instead of using a home owner's towel. The bottom line is, he screwed up, and he, and roman plumbing made it right. kudos to them. Not many companies do this.

Nicole D.

Just moved into my new house and had some major plumbing issues. After doing tons of research and combing through tons of reviews, I made my decision to go with Roman Plumbing. I never had to hire a plumber let alone shell money out for a plumber and for all the work they did, I say it was a fair price for the professionalism and the customer service that was provided, its hard these days to find a good reliable company. When I called and spoke to Mindy I knew right away I wanted to schedule, but before I did, I made one more call. When I called back, I spoke to a very nice gentleman and he scheduled me right in. My main water valve to the house was leaking, they sent Zach out, I had a very pleasurable experience with him. Its nice having techs come out to your home and make you feel comfortable. I had to call Roman back out again, but this time it was a Saturday. They sent William right out, again another pleasurable experience. William was very knowledgeable and very kind. I do recommend getting the Roman promise, as it could save you a few dollars down the road, because after my first call I didn't realize, I would need them back out again. Defiantly a company you can trust. Don't hesitate or waste anymore time, go with Roman!

Deborah S.

They are very courteous from the moment you call until the job is done. Met two different gentlemen. One who came to see the problem and the one who later came and installed two new pop-up drains in my vessel sinks. In an effort to keep the costs down I took the old drains out, removed the vessel sinks and disassembled/loosened the counter top. As I usually do my own plumbing I had no idea what the damages would be for sure. The replacement drains (exact model used) are available at Lowes for $38 each. The gentleman that did the work was in and out in an hour and fifteen minutes. He also installed two new faucets that I had purchased that weren't in the initial quote. Nice surprise! The damages were $506 and that was after they took off the $69 I paid for the initial evaluation. In the future I will have more confidence in my own abilities to make such an easy repair. Why I was second guessing myself with this repair I don't know. If ever I fail (after a true attempt) to make plumbing repairs in the future I will call Roman Plumbing for help. PS - I'm going to be a plumber in my next life. :)$$$

Red F.

Just bought a home and didn't realize we needed water valves to hook up our washer. It's my first house and my first washer. Don't judge. They came out on a Saturday. First big win! Came on time! Frankie was Professional. Quick. Even hooked my washer up. Gave me some suggestions on other little fixes. Polite. Very impressed. Will definitely do business again. Much appreciated and I highly recommend them.

Jayne K.

In addition to installing major items in my condo per previous review, they also replaced the cartridges in both showers. Now since I've lived here hot water in showers required turning tap to the right so I thought I had no hot water in the showers but did have it everywhere else, which makes no sense of course. I called Roman and within a minute Dave called me to explain that when they installed new cartridges in showers they found them both upside down. I'm sure he mentioned that but I didn't know what it meant. Anyway purpose of this review is that they responded immediately and made sense of the problem. Got a good laugh today! Note to self: Hot water always LEFT

Pat C.

Roman Plumbing has my highest recommendation for their professional, prompt, and courteous service. Dave and Chris arrived promptly at the appointed time for the installation of my garbage disposal. They provided a fair quote and they were willing to start the job immediately. Unfortunately, we discovered that the necessary wiring was lost somewhere behind the newly installed cabinetry. Dave and Chris were undaunted and efficiently accomplished the installation. In spite of the extra labor and a series of complications, I was not charged any more than the original quote. If I am in need of a plumber in the future, I am definitely calling Roman Plumbing and specifically requesting Dave and Chris - Well done!

Tina S.

Roman Plumbing was great. They replaced my water heater and were proactive in checking the warranty of my old heater. On time, friendly, not pushy at all and very up front. Ended up replacing the water softener.