Roman Home Services

Martina C.

This place is horrible. They came in and decided that my shower piping needs to be completely replaced and that's it's corroded. I was quoted $400+. Had a second opinion come in and it was fixed in 5 mins.

Lori L.

Update - We had another issue with what was installed by Roman. We had an electrician look at an outlet and it was again installed incorrectly by Roman and needed to be fixed.

I seldom write one star reviews but after several issues years later this is ridiculous. Nobody ever reached out to me after my 2018 review and I doubt anybody will contact me to listen to my concerns again.

Tom W.

I saw Romans ad on tv my house was 38 degrees and falling, they came out 2 days later, I told them I needed a gas valve replaced....their initial charge was $269 just to look. I paid that up front next thing I know the tech removed other parts that were ok, he added new parts totally around $350, parts I didnt need, he took my parts with him...after a while he came upstairs and said.....it looks like Roman Electric will eat this one, I cant fix your furnace.....he said a new furnace was $8000, he didnt measure up anything, I ended up getting a actual bid, still with no measurements of over $9000 and since then no further communication from Roman....I called in another service man and he installed 2 new small parts under $50 for both....I now have heat.

David P.

$450/HOUR.

Yes, over four hundred and fifty dollars per hour is what I ended up paying them!

UPDATE:
Vital S., I did what you asked and I called your office last Friday. I spoke to 2 different employees. I was on the phone for 2 minutes, 53 seconds (per my phone log.) I told the first that I was responding to Vital S. on Yelp and she transferred me to another employee. I told her the same and she said she would have someone call me back. It's now 4 days later. NO RESPONSE! AGAIN! That makes 4 unanswered messages that I left. Was your response here simply an attempt at PR ploy to make it look like you cared, with nothing to back it up?

John S.

I hired roman electric to put my tv on the wall.
During the installation the technician stood on my desk to put the TV on the wall and completely destroyed the desk.
Now this antique desk is destroyed.
I called them to repair or replace it but never got a response.
Very unhappy with their service. Will never use them again.

Bob M.

Currently had some work done to a rental. 2 bedroom outlets and 2 in the LV room. Tech called and claimed she could not find the exact point why the bedroom outlet was not receiving power, OK. Tech quotes ""it could be as little as $76.00, to a high of $499.00. Guess what! It was $499.00! On top of $76.00 x 3, oh yea, don't forget the trip charge of $40.00! 2-1/2 hours of service- Total for 4 outlets- $798.00! C'mon Roman! I know you have to make money, but robbery?

Dave F.

I called Roman Electric to come back to repair an outlet that had gone dead after Doug had inspected an adjacent light switch and outlet.
Doug arrived promptly and got the outlet to function, although we were not pleased with his arrogant attitude.
Soon thereafter we had a breaker problem in a different area of the house and when ""In-Phase"" was doing a full house inspection, it was noted that Doug had reverse-wired the outlet.

G M.

We have used Roman Electric before. The actual work, while expensive, is alright. Today, we have a leak. We contacted Roman and were given a window of time between 9-11. That window was confirmed via text to two different phones. We were told to expect a text/call 20 min. prior to visit. Made arrangements at work to sit here. Came 11:00 - no text, no call, nada! We called them they sort of scolded us telling us that their windows of time extended from 9-12. BUT we have it in writing so? Anyway, come 1:14, I am still sitting here. NADA! We have one home in the area and several rentals. Guess we will be giving someone else our business next time. Shame too cuz we were just about to begin renovations on a basement. Oh well.

Deb R.

We had a small electrical fire 2 days before Thanksgiving and we were hosting 18 people. The fire dept and W Energies suggested we get an electrician to check our wiring and a plumber to replace our Sump Pump that got fried. We called Roman Electric because they offered service for both. Within 1 hour of our call Ed the electrician arrived at our Delafield home. He was the nicest, most polite and efficient service person I've met. He checked everything and made us feel comfortable that our wiring was good. Within 30 minutes Tony the plumber walked in and he was every bit as nice and professional as Ed. He replaced our sump pump in no time and all was good. What are the chances to get 2 tradesmen from the same Company with such skill and professionalism? Roman will be our new go to when any work is needed!!!!

Bob L.

I needed a new wall switch w/outlet and a vanity light installed. Wiring in this house is from the 50's and I was not comfortable to do the install w/o worrying about an electric issue. Technician arrived on time and installed both quickly. I was pleased with the work and price.