Roc's Plumbing & Sewer

Jessica S.

Our home had a few little problems with random rust issues and broken parts, as well as dripping issues, so we called Roc's and they were able to come next day (today)! The plumber Gino was very nice and efficient and he did a wonderful job fixing and replacing broken and rusted parts in our two upstairs faucets and one downstairs faucet, and well as our outside hose. He finished 4 jobs in an hour and it was apparent he knee exactly the problem and what he was doing in every situation. We wanted a new faucet in our kitchen, and he had the exact one we were thinking in his truck.

Gino was clean and respectful, and he made sure that he put on his shoe covers every time he came into the house. I highly recommend this company, and my family will use this company for any future plumbing issues. Thank you!

John F.

My main sewer line was plugged with tree roots. Roc's crew was out the same day. they were able to rod out a small opening to get the sewer open, but had to come back to install a cleanout in my front lawn after the winter frost was gone. They were prompt, courteous and very neat considering what they had to do (one worker did not want to track mud on my driveway). I've used them before and will call them again.

Sofia L.

If you are searching for SUPERB plumbing service -- look no further!!
Roc's is a DREAM to work with!! From customer service on the telephone to the plumbing services and repairs - they are unmatched!! Beyond PROFESSIONAL- COURTEOUS and meticulously CLEAN in their work - not to mention VERY TRUSTWORTHY - PRICED WELL - and they do a FANTASTIC JOB!!
I would recommend Rocco & Mike and their ENTIRE CREW to everyone - they are definitely TOP NOTCH and based on past experiences with other plumbers (no names mentioned ;) ) the BEST IN THE BIZ!!!!

Kevin M.

I recently needed a plumber in an emergency as I had a water leak and was about to show my home to a potential buyer. I was given Roccos name by a mutual friend. After a call to Rocco, he sent a plumber to my home within an hour. Michael was very professional explained the problem , fixed it and was out the door in 45 minutes. Total professionals from start to finish . I have used numerous companies in the past with my homes but Rocs just went above and beyond to help at a stressful time, and my home is outside of the area he normally serves . If you want a top quality company Rocs Plumbing should be your first call.
Thanks again Rocco and Michael.

Sue F.

Called Roc's Plumbing to see if they could replace my old green toilet's chain and flapper. Roc said it would be about $125 and they would replace the assembly. So Michael comes out and looks at the toilet and says right away he recommends replacing the toilet. He never even tried to flush the toilet to see what was working and what wasn't!! He says that he could replace the parts, but then something else could go wrong, ""just so I know"". I asked if he felt comfortable doing the job and again he pushed for the new toilet. I remarked that was not an option, I just wanted the chain and flapper replaced. He continued to state that something could go wrong, like the toilet leaking. I stated that people replace this all the time, and don't rip out the whole toilet for $25 in parts! He asks if I want it fixed, and I replied that it doesn't seem like you can do the job. I called Roc and told him what happened. He said he would talk to Michael to see what kind of toilet I had. I waited over an hour and finally called Roc back again, and he said ""oh I have been busy and was going to call you back"" and states that Michael preferred to replace the toilet because they can't guarantee everything will go ok to repair it. Said thanks for not getting back to me, on top of your lousy repairman.
There are plenty of plumbers out there looking to repair instead of covering their butt and going with replacing something that the customer doesn't want or can't afford!!!

Tom Q.

If I could give them 10 stars, I would. A neighbor recommended them to me. We bought a new house and had sewer gas leaking into our basement. It smelled horrible and I could not figure out the source. I had multiple plumbers look at it. Then I called Rocco. He suggested that I remove the grease trap in our basement to solve the problem. His price was VERY reasonable. I basically hired them on the spot over the phone. They were able to get a crew out the NEXT day! Crew was great, helped with a couple of other unrelated minor issues I had, removed grease trap..were very professional, clean, and courteous. Horrible odor that I've been dealing with for the past 3 months is gone. Our newborn baby is safe from the fumes. I am beyond happy with the outcome.
Will use Roc's for any of our future plumbing needs.

Sylvia T.

Had mike come to my house to give me a quote. I was re-piping the entire basement, adding a tub, walk in shower, toilet, new tankless heater, adding a line for my sprinkler system and much more so this was a big job. It's been over a month and never got a call or email with the estimate price. Wasted my time.

Rich O.

I am writing this review years later and several thousands of dollars later. ROC came in to replace my ejector pump. The work I thought was great until the pump went out in less than a year. He sent someone out right away to repair it. His worker said why would he install a cheap store bought pump. So they replaced it will a good Zoller pump. I had a back up issue a few months later and was told it would be a week before he can get to me. When I got loud with him about the time frame, he said I cost him too much already. I had a unleaded issue and another sewer company reviewed the system and said ROC'S work did not meet minimum code. So, when they took out the old system, the pipe joints were not glued properly. The new service would have charged me about the same price, but would have been done right. Just wanted to tell my story.

Karen J.

My friends recommended ROC Plumbing and I had them install my sink and faucet this week
They were reliable nice on time great woork and Iam very happy !

Jacqueline N.

5 Star for sure.

This company is so knowledgeable that whatever plumbing issue you have, they will have the solution. I've had an issue at my home for so many years that never got resolved by other plumbers. The previous plumbers would always talk in circles. Roc's Plumbing was the only company able to resolve this ongoing issue that lasted for years. I was sorry that I hadn't called them way earlier then I did. I guess it was the bright red vans that caught my eye. I have to say that not only are they knowledgeable, but also very efficient. Since I needed to pass a village inspection I contacted them to come out again. They knew exactly what needed to be done and took care of it quickly. I'm not really one to write a review, so the fact that I'm writing this one speaks volumes' for this company. Thank you Roc's Plumbing!!!!