Rocket Rooter

Shawn O.

The only time we tried to use them they did not show up for a scheduled appointment. If he didn't want our business he could have said so and that would have been fine but I ended up taking time off work for nothing and had to take more time off two days later when someone more professional showed up to do the job.

John S.

Keith is great! Our sewer pipe broke and caused a small backup into our basement (which we noticed within a handful of minutes due to a leak detector I had placed near that drain a few years ago after my water heater broke). So I called Rocket Rooter and Keith answered very promptly assuring me that, although he was already on his way to a job halfway across Dane Country, he would be at the house within 2 hours. I had already told him that our situation was not immediate. We mutually agreed that it was serious. Keith arrived exactly on time and got to work quickly & professionally. He cleared the clog. In the process he told me that it sounded and felt like the pipe was broken in at least one, possibly two places on the line to the street. He offered (but did not push) to run a video camera up the pipe to see/show me the problem(s). I agreed since winter is coming (and digging up sewer pipes is bad enough on a good day). The camera showed the breaks (2) and enabled him to locate where it was located in my yard. He called Digger's Hotline immediately which began the 72 hour utility notification. The day after that expired Keith arrived with his excavator subcontractor and they got busy. Same day service and it looks like the job is done right. The pipe had broken in that location over 20 years ago and the repair was not done as well as Keith's repair today. Good work!

Susan W.

We had a clogged toilet and called Rocket Rooter and within 5 minutes Keith arrived and unclogged it in 5 minutes! Saved the day!! Thanks Keith!

Joe B.

Had a clogged drain. Plumber (Jim?) Used coil to clear obstruction but did not go far enough to reach lateral in street. Did this twice. Then searched for ""clean out"" for 45 min to an hour. No luck. Then ran coil far enough to reach lateral. Problem solved. Must have been my fault for not telling him how to do his job. His charge was nearly $400 to clear the wet wipes out of my drain pipe after nearly 3 hours. My opinion? A GREAT BIG CROOK ! STAY AWAY!!!!!!!

John P.

I was given Keith and Rocket Rooters info from a good friend. I called Keith at 10:15am, in 30 minutes he made it from Verona to my place in Downtown Madison. By 10:50am my drain was unclogged! Not only did Keith unclog my drain, he showed me how to plug the vent to get better suction and use a plunger to unclog a drain myself! Keith was affordable, super fast, and taught me something. I will alway use Rocket Rooter!