Rocket Plumbing

Karen B.

Rocket Plumbing to the rescue! We arrived home from a trip late at night Thanksgiving week only to find no hot water and a flooded basement. I immediately began trying to find a plumber to help us and was so desperate that I finally called one of the big companies we had used before and not liked. Then, early the next morning, having misgivings about that, I found Rocket Plumbing on Yelp, read the reviews, and called them. Chris said he could get Sam out by late morning. I sent him pictures of the basement area and cancelled the other plumber, crossing my fingers that Rocket was as good as its Yelp reviews. It was. Chris followed up by phone several times before and after Sam arrived around 11:30 a.m. It was a long day, but we got the basement pumped out and a new water heater installed. Needless to say, we were delighted, as we had been thinking we might have to move to a hotel room for the night if we still had no hot water and no heat. (Yep, the furnace was down in that basement as well.) This was highly professional, very considerate service with no up selling. Highly recommended.

eliza d.

Sam came right out to fix my leaky refrigerator ice line 45 minutes after I got off the phone with my initial call! (The other place I called still have not called back.) Service was quick and Sam was very accommodating, taking his shoes off to help keep the floors clean. What a relief to get that fixed and be able to still have the rest of my day!!!

Emily O.

Rocket Plumbing responded to my call right away and was able to come to my home within a couple hours. Sam re-lit the pilot in the water heater and told me how to do it myself next time. He also advised me on future care of the water heater so we can avoid problems and cleaned the dead foliage away from it to avoid suffocating the pilot. Thanks for the quick service!

Barbara B.

I contacted Brian for a clogged pipe and within hours he was there and fixed the issue. The service was prompt, successful, and most importantly clean. The price was fair and he followed up to make sure there were no issues. I highly recommend them.

Brian W.

Great work but not cheap. Communication could also have been better.

But when Sam did show up-- evidently he'd been pulled to do an emergency job-- his work was quick and efficient, and top-notch.

Roger T.

Seriously, don't look any further. Chris responded promptly to my call. He was on time, having put in a courtesy call in advance of the appointment. He diagnosed the problem immediately. Not an easy call but the right step to save us an unnecessary exploratory expense. It was a leak in our living room ceiling we thought was coming from our upstairs bathroom. That according to another plumber who wanted to charge us $5000. Chris said, no -- and was right. Iit was a wall pipe in the ceiling. He cut out two areas of drywall. Removed the cracked pipe and replaced it. And the rodent droppings. He was smart, extremely efficient, and very courteous. And his cost was super fair. Best experience ever with a plumber.

Oziel C.

Rocket Plumbing is simply the best! I called them in the middle of week for a Saturday appointment and they were able to accommodate our schedule. Sam came out to take a look at my tenant's kitchen sink and took care of the problem quickly. What more can I say? He was courteous and was very professional. Will definitely use these guys again! Thank you so much!

UPDATE: Had another issue earlier today. I called Rocket back and they penciled me in on a Friday afternoon with no problem. Chris kept in touch with me through the whole process, was professional, courteous and took care of the bathroom sink without any issues. Thanks Chris, and thanks again Rocket Plumbing.

Ames S.

Great work and reasonable price. Will keep you guys in mind for any future plumbing needs.

Susan C.

After calling Rocket Plumbing to unclog our toilet, we arranged to have the the tank plumbing replaced since tank was leaking. Sam was easy to work with. He gave us a quote and a detailed description of job. Arranging the return visit was quick and the repair work was done efficiently. Charges were reasonable and we were able to apply the online discount. One week later, toilet is operating normally. We'll definitely call Rocket again.

Deborah R.

Pleased with this company! We had some misc minor plumbing issues, Sam came out and addressed each one. He came back a second time to rebuild a toilet and a third time to replace a handle at no additional charge! Very reputable and honest!