Rocket Plumbing

Rodman L.

I've gone to Chris at Rocket Plumbing for plumbing issues for a number of years, and we called them again this week when our dishwasher drain was backing up. Chris replaced our kinked drain hose and got us back up and running in no time.

Rocket Plumbing is fairly priced, but more importantly they are knowledgeable, trustworthy, respectful of your time, efficient, and hard-working. Not sure what more you could want when the plumbing breaks or you need some fixtures installed. Highly recommended without any hesitation!

Steve C.

True to their name, super fast service. Also, honest, thorough, and reasonably priced.

Chris was the first to call back on my requests for quotes. He showed up the same day to inspect a non-operational sump pump in my backyard. It was six years old, so I figured it needed replacing and told him so, but he did his due diligence, sucked out all of the murky water from the well, checked valves and floats, found the wiring and inspected the power source, etc., to make sure he couldn't salvage the pump. In the end, the pump did need to be replaced, but he had a new one in his van and was able to remove the old pump, fish the wiring through the well and solvent weld the new pump, and have everything ready to go all in the same day. All for a price that was on par with the national average for a job like this.

I also bugged him with random unrelated questions on other plumbing jobs around the house, and he gamely gave me very well-informed answers and practical solutions without trying to sell me anything else.

Oscar B.

This review is for a service call on 5/28. I had a pretty severe leak in my kitchen sink due to complete corrosion of the pipes. Rocket plumbing was able to come the very next morning. I spoke to Chris on the phone who was very professional and courteous. The plumber who came was Thomas, who was very friendly and professional as well. He took a look, explained the price before starting, and showed me what he planned to do. Fortunately he had the necessary parts on hand so he was able to get straight to work. When he finished he went over the fixes he had made, gave me good advice for maintaining the sink better, gave a detailed receipt, and took photos of the work.

My sink works great now and I'm very satisfied with the work that was done, and the professionalism from both Thomas and Chris. As someone pretty inexperienced with home repairs and such, I really appreciated how thorough they were in explaining the process and the pricing. I searched price estimates for sink repair online and on home advisor and am confident that they gave me a fair price. I will definitely use them next time I have a plumbing emergency and will recommend them to friends.

Thomas also wore a mask and observed social distancing guidelines, which I appreciated

Linda G.

Used them before and once again was very happy the were very quick to arrive and got the job done Neil be using them again if and when a need arises
Thanks for great workj

Vishal S.

My tankless water heater was having issues igniting (pilot problem, gas flow). I called, got a call back from Chris, who tried to identify the problem over the phone. After I provided some pictures, he called me back promptly to troubleshoot the issue and my hot water was back on in no time. I easily saved a couple hundred bucks so this is the least I could do! If the problem arises again, I'll be sure to call Rocket again.

Stella D.

I used them twice. Once for my personal bathroom. He came fixed it and charged me $190. Two weeks later had the same problem. Two weeks ago my daughters toilet wasn't working so my husband looked on yelp for a plumber and because this company has the highest yelp reviews and prob pays yelp come up first. He called and the same guy Mathew C came and charged me $190. Now two weeks later we have the same exact problem. I paid him via Venmo Bc I wasn't home. He was very unprofessional on the phone when I called him. I texted his supervisor (Chris) who ignored me. If you have extra money you'd like to flush down the toilet call these guys! I don't believe any of their yelp reviews Bc two of my own experiences have been bad..... they charged $190 for plugged toilets twice

Chris F.

Quick response, friendly customer service and tech who serviced my business!

Paula G.

I was in need of a garbage disposal replacement and Matthew and his colleague provided excellent service! They were prompt and efficient, and also answered all my questions regarding the issues I was having. Matthew even took some extra time to look at a different problem I was having in my house. Thank you so much for your friendly and quality service!

James K.

Matt and Chris solved a big problem at our house. Stopped-up line required that toilet be removed and line snaked 75 feet (close to main line). They arrived on-time, solved problem in a timely fashion and cleaned up very carefully.

Jon S.

Ultimately drain cleared so going to write this off to initial frustration

Owner has been highly professional

Only major rec. is that workers more diligent in putting down tarps to work on and clean up


Initially the service seem to be a high-quality responsive service

On the first round of repairs things were left messy and unfinished and we had to clean up

on the second visit they double charged us for the exact same process on a sink clog with no results

Our overall cost was in excess of $700 to simply clear out blocked drains

We were told on the second visit for the blocked drain they were bringing a camera and a special rotor

They never did that and the extremely slow process by the was it disappointing and infuriating with items being forgotten trips up and down the elevator nothing brought all at once

We were not given what we were represented as being given and would not recommend this company again