Rock-O-Rooter

Pua C.

Rosco was great. He called ahead to let us know he was on the way. He fixed my sink, garbage disposal and master bath in one visit.

Dee S.

Best plumber ever! The hot and cold water valves connected to my washer was leaking. Roscoe responded to my ""Request a quote"" on Yelp very quickly. Within 24 hours, I received a quote and scheduled the repair. Immediately after, he sent the appointment confirmation. On the day of my appointment, he sent a text notifying me that he was on his way. He arrived promptly and was wearing a mask. He assessed the issue and explained what he needed to do. Roscoe explained he would need to drive back into town to grab a part. He was very respectful of our time and asked if we were okay with him taking the time to drive back to town. He returned quickly with the part and resumed his work. I left new hoses on the washing machine and he replaced it without me asking! As part of the repair, he needed to cut a hole into the drywall to access the pipes. He covered the hole with an access panel and it was perfect! It's very easy to communicate with Roscoe. He's punctual, responsive, respectful and leaves the work area cleaner and better than he found it! I will recommend Roscoe to anyone who needs a plumber. He's awesome. I also asked him about another potential plumbing issue and he offered to look at it. After looking at it, he assured me the issue wasn't an issue after all (he's honest too). If that's not enough to convince you that Roscoe is the best...he also provides a 1 year warranty on his work! Thank you Roscoe!

D D.

Roscoe replied promptly to my call out on Yelp where I described that my toilet was leaking and making noises upon flushing. He gave an estimate and said he could fit me in between other appointments. I was impressed with the reviews and he did not disappoint. He stuck to the estimate. Professional, friendly, fast and trustworthy service. I have peace of mind knowing that not only that the problem is fixed but that I can call on him for any plumbing issue. Highly recommend!

Spencer T.

Did quick, efficient work at the price promised! He will be my go to plumber guy! Was flexible when we ran into an issue and finished the job.

Kimmie A.

Quick response on an emergency plugged drain inquiry! Came to appointment on time & great customer service! Very thankful for Roscoe's help!

Chris W.

My kitchen double compartment sink and island bar single sink was clogged Friday night. Sent out repair quote request using Yelp which I frequently use for its reliability. Roscoe replied back with $150 repair estimate and scheduled me for 8:30am next morning to fix. Arrived right on time and fixed the problem in less than 30 minutes. Very friendly and professional service. Even gave me a 20% discount. Thank you very much Roscoe and his assistant. God bless you and keep you safe during the Covid19 pandemic period.

Katie T.

Fantastic service! Which I don't say often. On time, efficient, and professional. Price seemed very fair... especially for Hawaii! Look no further-- you won't find better.

Jennel S.

I'd like to thank Roscoe for his help this evening. Our bathtub drain was clogged and had been problematic for a while. We live in an older home that was built in the 60s with pipes that were probably never replaced. We asked what the cost would be for assistance with unclogging the drain as well as cost for replacing the pipe. He provided both estimates quickly and was able to come over day of between 4PM-6PM. I also inquired about safety precautions due to COVID19 and he advised that he's always masked/covered and respectful of our home rules that we may have as well. This was great to hear. He worked strictly from beneath our home in a small crawl space, and albeit he's quite a tall guy too. He removed a small portion of the piping and sure enough was old, corroded, and clogged. This was about an hour in and we had a couple of other issues in our home - whistling toilet and leaky sink faucet. I wanted to be respectful of his time, but he was accommodating to taking a look at these two additional items. He was able to fix both issues and our total for all three issues came out to less than what was originally quoted. It's been challenging to find a quality, reliable vendor that you feel you can trust and depend on. Especially with COVID19, there's a heightened sense of security with your home and personal space. I would definitely call Rock-O-Rooter again and refer him to friends/family looking for a reliable, dependable, quality plumber. I know price is a deciding factor for most, and I believe his pricing was fair and reasonable. But most importantly, Roscoe's level of professionalism and quality of work makes his company stand out above the rest. We would definitely call him again. Thank you Roscoe/Rock-O-Rooter!

Heather N.

I posted my project on Yelp and the very next day they had given me a quote and a set of times they could come. I selected the time and they confirmed, all through this app...so convenient! What I didn't realize was that when they said 4-6pm they meant they would come from a range from 4-6pm not that they would be here at 4 till 6pm. But I havent needed a plumber so not sure if thats the usual expectation? We were waiting at 4pm and had to ask if they were still coming and they showed up a little before 5pm. Anyway, besides the little inconvenience he came and snaked my bathroom sink about 6 FEET to clear it! Dang! There was no way my boyfriend would have been able to do that with his 3 ft line we bought at city mill + the vinegar and baking soda we already tried. I am very glad that my boyfriend finally gave in so I could call the plumber. (Haha) What I thought was very nice was that he cleaned up after because there was residual splashes everywhere! Ew. Then after he was done, I found out there is a 90 day warranty on the fix he did which gave me a piece of mind but he said I wouldn't need to do this for a few years anyway. In conclusion: This company is very affordable and I would definitely use them again!

Elbert L.

Had 2 separate jobs done within a week and both experiences were positive. Roscoe got the jobs I asked for completed quickly and the quality of the work was excellent. Mahalo, and I would definitely recommend to friends looking for plumbing work needed.