Roby's Plumbing

T F.

I would not recommend Roby's to anyone. One of their technicians, Dave, had the nerve to call me a ""Pussy"" in my own home for no apparent reason. Low class and and very unprofessiona.

Dee C.

This company, Roby's Plumbing and Heating, has VERY POOR CUSTOMER SERVICE!!! I called to get a quote on having some work done. After speaking with the representative he took down my contact information regardless of whether their availability lined up with ours. Upon ending the call I told him that I would talk it over with my husband and call back. We found a company better suited for what we were looking for. So, I didn't bother calling back since I never scheduled an appointment. The next day (June 26, 2020) this fool called my phone and said he had someone on the way to my house that I didn't approve of. He got pissed and sarcastically said thanks for telling us and hung up the phone (POOR ASS DESPERATE ASS CUSTOMER SERVICE)!!!. I called back to discuss the situation and he hung up again. I called back he sent me to voicemail. So I'm forced to alert any and everyone that is considering doing business with them...DON'T DO IT! If you do, get everything in writing up front! He was nice as long as he thought he was gonna take my money but a complete asshole when he didn't seal the deal. CONSIDER THIS YOUR WARNING!

Brabara J.

I had an emergency plumbing issue and Roby's was able to get here on a Saturday. They were very professional and completed all the work as estimated. Very happy with their services. Would recommend!

Mary H.

We had Roby's here for sewer line. They came and snaked the drain a small portion and said we had a callused tile. Nothing they could do. Here 20 minutes. $125.00 later. Said we needed to call a guy named Cory. He would excavate and put in new line. Well thank God he could not get here right away and we were given another name. He can within 15 minutes cleared the line and no issues. Amazing how Roby's said they couldn't do it. I would not suggest Roby's to any one. But I will recommend the guy that fixed our problem. Thank you Ronnie Updegraff Pluming. He cleared it for 150.00. Otherwise would of had the yard tore up and spend a fortune for no reason. Very unhappy with Roby's.

Stacey H.

My mother had one of your technicians out Monday morning. He ran a snake and investigated what he could get to. He discovered the problem and explained the
Situation very clearly.He then went on to tell her that he was to big to fit and they did not have anyone that would. When she asked what she owed him. He said nothing. We were both surprised..and grateful, she is a senior and on a fixed income. I truly appreciate that! You now have a new customer and Robys will be our go to plumbers. :)

Melan W.

Roby's always does prompt and quality work, but they went above and beyond for a customer friend of mine yesterday. He had recently had a dishwasher installed by Roby's and on a later date, Robys put in a new disposal. When the sink apparently backed up into the dw, my friend was very upset. Robys sent a technician very quickly. Jason very kindly and scientifically evaluated the issue and determined that my friend had caused the problem by plunging the clog in the sink, causing the backup. While they could have charged for this, they didn't. I appreciate that they stand by their work and are also willing to help out a long term client with an ""operator error""

Zsuzsa B.

I needed to replace my aging water heater, and someone recommended Roby's for the job. The service man showed up promptly - he sent a text to let me know he was on his way - gave me a reasonable estimate, and replaced my water heater in less than two hours.

Patty L.

Estimate 8 hours $1200.00, finished in 4 hours $1139.00. $285.00 an hour REALLY! What a rip off! Make sure you get everything in writing or you will have a very upsetting outcome!

Laura V.

Our water heater broke and, while we were without hot water for three days, Roby's did come as soon as they could on Monday and fixed the problem in the quickest way possible. Everything was covered under warranty and went fairly smoothly.

Ralph L.

This company lacks integrity. My wife and I retired to Anderson two years ago and called Roby's for four dripping faucets. The repairman told us he would charge $760 for all four. He then said he'd give us a ""deal"" and only charge $450 for all four faucets.
My 62 year-old wife went to a hardware store and bought four faucet washers for $1.10 each. She fixed it herself for a total of $4.40, plus her labor (which she didn't charge me for.)
Roby's takes advantage of homeowners, and in this case, the elderly. We may be old, but we're certainly not stupid.