Roadrunner Air Conditioning Heating & Plumbing

Kelley R.

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More

Ant Col

1 review

10 months ago

Critical: Professionalism, Responsiveness

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at. When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues? I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for! If something seems off, always get a second opinion so you don't throw good money after bad!

Terri B.

I made an appointment for 10:00 a.m. I called to make sure they were coming. By 10:26, they still hadn't come so I called back. They said they had an emergency call, so I asked why they didn't call me to let me know. I was upset and they became indignant with me, hung up. The nerve of them. Rude staff and customer service. I now see by other reviews that they are always like this. They don't respect their customers time.

Tommie H.

Water was on my garage floor and kitchen floor. I called Affordable Plumbing. I paid the first guy $75. A week later I had the exact same problem. I called Affordable Plumbing. They came 2 days later even though they promised 2 hours. I paid this technician $85. A week later the garage floor is flooded and so is my kitchen floor. I called Affordable Plumbing again. Today is Thursday. He said he'd send someone out Saturday!!! WHAT? I will NEVER EVER USE AFFORDABLE PLUMBING again!!! They are unprofessional, late, and don't seem to know what they are doing! Don't waste your time. Don't waste your money! This company is absolutely NOT WORTH A DIME!

Tammy O.

We contracted with Affordable Plumbing to install a new heating and air conditioning system in December. Appointments were made and rarely kept. Now it has been more than three weeks since the electrical work for the A/C was finished and we are still waiting for the installation to be completed. When my daughter got a new system from another company, they only took two days to install the furnace and A/C.

Kellie M.

Called to make an appointment for a leaky water heater, they gave me a date and time, I planned my day around this appointment, canceling and rescheduling things that I needed to do that day. The appointment time was 3:00 pm, I waited and waited until 3:45 and then called to see where they were, the lady who answered the phone told me she didn't know where they were and I asked if she could find out what the heck was going on and she said that she didn't understand why I was angry, to which I said why make appointments if you can't keep them, she told me to find someone else and hung up on me! So I did, and I will never recommend this business to anyone!

Ellen C.

I had a backed up sewer line. They responded to my call promptly and fixed it in under an hour. Rate was reasonable and Dylan was very knowledgeable and professional. I highly recommend him!

Maria W.

Alex helped my parents with a faucet. Polite, considerate, tidy, and efficient. After he left, we discovered that the sink drain was leaking. He came back and cleared that up too! Can not say enough about the service he provided. I would recommend him without hesitation!!!

Brianna R.

I live out of state and have property in Las Cruces, the property started having plumbing issues and had it serviced by another company, that experience was the worst, didn't do a good job and didn't repair correctly. The property needed service again and I found Lucero and have used them twice now, night and day difference, they're great! Honest, dependable, prompt and profession!

Lynda A.

We called Lucero & Sons to work on a vacant property that was a mess. We needed toilets and a vanity replaced , a new water heater, and plumbing repairs.
Unlike another plumber in town, they showed up on time, gave us a real quote for the work to be done, (no ""and more if we don't know what we're looking at"") did the work on time, perfectly, and at the price quoted. The price was very reasonable for the work done.
I can't give them enough stars for our opinion of them. We'll use them from now on whenever we need a plumber!

Mary P.

I have used roto since I moved here 8 yrs ago, they were always ok reasonably priced. had them the other day fix the faucets in one bath and replace dripping in shower, it took 2 times to solve problem. he was there about an hour for both daysI, the price was almost $350. When I called office to see if I had missed something office girl was rude and didn't care. Please check reviews first. I hope this doesn't happen to you.