Roadrunner Air Conditioning Heating & Plumbing

Shelby M.

Gaby is wonderful. Affordable Plumbing and their employees go way beyond the norm. The cost was half what a nationally known plumbing company was going to charge me. Gaby was on time and most of all he was kind. They installed a dishwasher that Lowe's installers had told me was not up to code which was not right. It just was a different system than they were used to. Affordable plumbing understood the system had no problem with it and was able to install the dishwasher with no issues that along with my gas range. I'm giving them more business because now I trust them. They will always be my ""go to"" plumbing company.

Carl C.

When emptying a bucket, I accidently flushed a sizeable cloth rag down the toilet. I called Affordable. Their plumber, Chucky, came out and ran a snake down through the toilet, then offered to run a camera through the main line, making certain that the rag had entered the city mainline. It had, and, at my request, Chucky let me view the camera monitor. Doing so, introduced me to the ""mysteries"" of our sewer. Chucky was informative, friendly, and efficient. The cost was reasonable. I recommend Affordable if you ever have a plumbing issue.

Nancy R.

Our toilet intake hose busted this morning called they were out here at 3:00pm fast quick repair. The service person ""Chucky"" is the best we have ever had very knowledgeable and polite.
Thank you
Mrs. Nancy Rodriguez

David S.

Made an appointment on 11/22/22 at 10:30 AM. Made this on 11/18/22. Called at 11:00 AM - told runninig late, called at 12L00PM still late. Rescheduled for 3:00PM - 5:00PM Call at 4:00PM message box full hang up. Never showed or contacted me. I used before they were OK. Wasted an entire day.

Dodie M.

Replaced our entire sewer system.. very professional.. friendly.. stayed on track.. absolutely would recommend to everyone!! Thank you all!!

Mike G.

Our water heater was leaking and Gabby and Andy of Affordable Plumbing
came from Las Cruces to replace our tankless water heater.
They brought a new tankless water heater with them and installed it quickly.
Gabby and Andy knew what they were doing!
Thank you Gabby and Andy

Mike Guerrera

Fran H.

Called them twice. First time they showed up, found a leak and fixed it; or at least it appeared that way. Second time found another leak in the same place; called before noon on Friday and never heard from anyone after that. Called again on Saturday; nothing but getting ignored and lied to; myself, my caregiver and my caregiver's son who came over to help and dug in the mud for 2 hours, found the leak and marked it. After my caregiver tried for almost 2 hours on Sunday, the 'ACTING SUPERVISOR' finally called her back and eventually showed up at my house. He looked in the hole, said this was all the watering system - which has been broken for years because my husband is in a facility - and said they don't do watering systems. I even check to see that it was a main pipe or anything. I kicked his ass off of my property and told him to not come back and that I would call a plumber who would actually do what they say without all of the lies, no call backs, etc. On Saturday, the ""ACTING SUPERVISOR"" of Sunday's fame, said that he had to talk to his supervisor and then he never bothered to get back with me. If this is the way they treat customers, why would you want to do business with them?

Christine A.

The receptionist was kind and understanding and kept updated on status
of when Chuckie and Devon would arrive and our home April 5 2022.
Chuckie and Devon were good listeners and quite knowledgeable plus being
quite quick in finding out where the problem was located. Took few more
minutes of their time to clean up and double check that everything was clear
and working properly before they left. Extra time and caring is always
noticed. The invoice was generated on the spot. I paid them. This is a
company and a team I would recommend. Bonnie A.

Kelley R.

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents' house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and ... More

Ant Col

1 review

10 months ago

Critical: Professionalism, Responsiveness

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Kelley Riha

2 reviews

just now

NEW

Critical: Professionalism, Quality

If I could give no stars, I would. Gave a crap diagnosis of problem without throughly checking everything on elderly parents house. Estimate for most invasive repair, which had we gone with them, would not have taken care of the problem and would have been money waisted. Or more money in their pocket, depending on how you look at it. There is nothing affordable about that! I am not a plumber, but I am a homeowner, and I do have some basic knowledge to know that what my mother described as their diagnosis seemed off based on what they looked at. When I called out of concern for my mother, he actually argued with me about where to look for the problem and threatened me with more charges to come back and investigate further. Was rude when I questioned him. Will never use or refer again. Found an awesome plumber that investigated fully on first visit. Diagnosised problem that did not involve cutting into slab! Problem fixed and was exactly where suspected it was, in the wall and not the slab! Although that could have been the issue, thankfully, it was not, and had they checked everything and not made a snap judgment, they might have kept a customers loyalty. My mother had used them in the past and had to have them come out multiple times at her expense for the same issues? I am wondering if this is a pattern of behavior. Who knows, but beware!!! Educate yourself on what to look for! If something seems off, always get a second opinion so you don't throw good money after bad!

Terri B.

I made an appointment for 10:00 a.m. I called to make sure they were coming. By 10:26, they still hadn't come so I called back. They said they had an emergency call, so I asked why they didn't call me to let me know. I was upset and they became indignant with me, hung up. The nerve of them. Rude staff and customer service. I now see by other reviews that they are always like this. They don't respect their customers time.