RMW Plumbing Services

Jeff M.

I live in Larkspur and had a sewage line blockage issue. Called multiple plumbers and could not get anyone to pick up. When I called Rick at RMW plumbing, he answered and pulled over to the side of the road to go over my issue and check availability. It was a just before a long holiday weekend, and would've been a long three days with a sewer line blockage. He was able to schedule me for the next day, quoted me the price after diagnoses of the issue, fixed the issue, and kept the price even though he stayed an unexpected extra 2 1/2 hours to resolve the issue. I was pleasantly surprised that he diligently cleaned up and left everything in the order he found it, including taking extra time to wipe up hard to find water drops on the floor. I will call him again for any future plumbing needs and would highly recommend him to anyone else.

Ted C.

Gave this guy a chance to make it right. Charged a 100 dollar service fee to come out and diagnose the problem then tried to charge us an asinine price to fix it when a 1 foot section of quarter inch pipe burst in the garage . I got home while he was out here and had quoted my wife over 500 dollars to fix a simple 1 foot section of half inch pipe so i Called around while he was still here and found everyone else in the area was significantly cheaper. Decided to give the plumber another chance since he was out here and negotiated the price to match one his competitors to which he agreed. He then replaced the exposed pipe and did not check it before he left, which he told me was due to the cold. Currently the faucet does not work contacted the plumber to try to get him to fix his work and he wanted an additional service fee plus anywhere from 150 to 400 plus a service call fee of 99 to fix the issue which could have been identified , fixed and sorted on his first visit while he was out here if he had checked his work. Tried to work with the plumber to get this resolved the most he was willing to do was wave the service fee but still wanted to charge to fix an issue that should have been tested and fixed in the first place and we did not have the issue before the repair. Regardless call around his prices are sky high, I wish we would have never had him out here in the first place, but I wasnt home when the pipe burst, my wife was, and she was the one to call seems she got taken advantage of as most plumbers we called didnt charge a service call fee and were able to quote us a price range before they made the trip. Unfortunately my Wife and now I are learning an expensive lesson when it comes to hiring a contractors. This is the type of negative stories you always hear about. Hire a diffrent company and save yourself some time , trouble and money.
Also want to point out his website states the following ""You deserve full satisfaction with our products and services or we will redo the repair for FREE."" Obviously this is false as we tried to work with this company before leaving this review.

Jennifer P.

I had a toilet back up and RMW did a great job. Not only thorough but tidy too. Highly recommended!

Dwight S.

Very honest plumbing company. Does great work for the right price. I would recommend to anyone

Vicki H.

Great Service. Great prices!! I was very happy with the job and was able to fit me in quickly

Keith C.

Had issues with hot water storage tank on my boiler system. Called Rick the owner and he made it over the next day even though he was booked. Put my mind at ease by the time he had left.
Ordered the tank and even pushed the tank company to cover some of the replacement cost. This is above and beyond since he did not even have to ask. Good to know there are still company's looking out for their customers. Installed the new unit a week later, went through the whole system checking PH and glycol levels. Beautiful, clean job. Called a couple of days later to make sure everything was good and running well. I will be signing up for his yearly service plan. Nice to have someone to call when there are issues.