RMR Plumbing

Kathy P.

My new plumber!!! Eduardo showed up right on time. He went above and beyond to repair faucet issues in my master bath. He is personable and made sure the job was done correctly and completely even asking if there was anything else we needed him to check before he left. HIGHLY RECOMMEND!!! Eduardo and RMR plumbing are now my plumbing company of choice!!!! Look no further! Just give him a call!!!

Irina C.

We had a slab leak in our house and I called them to identify the issue. They quoted me for the price and I agreed even though I felt like it's very high but I was desperate to fix it (4k) .
After that I needed to cancel the water going to my kitchen island due to remodeling the kitchen and they told me they can put the electrical box as well and put the concrete around it. I have no idea what boxes are out there and apparently they put the commercial size electrical box in the middle of the floor which is completely wrong and now we can't cover it with any size of electrical plate. They should have been honest and told me that they don't know anything about electrical stuff and just do the plumbing. Now I have a bigger issue and need to find someone to fix their job and the floor around it.
Also he quoted me $2,200 for just replacing the utility sink! It's not the ""custom"" sink , we bought it from Amazon . I got a couple more quotes after his for $600-$700 for the same job.
Overcharging! Be aware.

Harry -.

The best guys in the area for plumbing service. A family oriented business with many responsible and respectful guys on the team. Angel who just came in helped me with my irrigation system did a great job! Highly recommend these guys.

J D.

These guys are absolute superstars!

After having been completely ripped off by Almco Plumbing (Yes, I'll say their name so you don't make the same mistake my wife and I made) RMR came to save the day.

Let's start with the issue that called them out...

We had lost hot water pressure overnight and had no idea why.

After researching a plumber to call, I decided it was best if we found someone that didn't have massive overhead in advertising and ran a small crew.

This led me to find RMR deep within the pits of Yelp, far away from the fancy ""deals"" at the top of charts.

After giving them a call, they came as soon as they could.

This is where I met Eduardo for the first time.

He showed me that our 1.5 year old tankless water heater was leaking and had corrosion on the inside.

He also pointed out that the installation done by Almco plumbing had not been done to California code and was missing several things we had actually paid for on their invoice.

Beyond that the installation was all around sloppy, including not having run piping for proper drainage, which led to moss growing all over our concrete, which I had asked about when that installation was made and they just straight up lied telling us ""everything's good"".

Regardless of their mistakes Eduardo gave me a list of what needed to be fixed, called the tankless heater company, processed a warranty claim for us and managed a temporary fix for my wife and I to have hot water again until the replacement part came.

All for... ""NO CHARGE"".

Talk about a great first experience.

I would challenge anyone to find a plumbing company today that would do a no charge service call without trying to up-sell you into a ton of problems as soon as they got to your house.

He was even kind enough to give the other company a chance to make right on their mistakes, which proved his ONLY goal was customer satisfaction before we had even paid him a penny.

Talk about low pressure sales. Here it was non existent.

I was the one who had to ask for a quote of what RMR would charge for their services should we decide we wanted them to do the repairs.

Incredible.

I called Almco plumbing the next day to explain to them the situation and to nobody's surprise, they didn't want to take any responsibility for their work, instead they wanted to charge us over $2000 to ""fix"" their own mistakes.

They even went as far to tell me that everything RMR pointed out wasn't needed in the first place (even though the receipts showed we PAID them for parts they didn't even install).

I told them we weren't going to do that, and unfazed they just said ""okay, and left"".

These guys couldn't care less about servicing or building a relationship with their previous customers.

In any case, screw them.

I called Eduardo back and told him we want to hire him to make everything right.

He came back the day the part came with his crew Angel, Chai and Carlos all of which were incredibly polite, courteous and made it their mission to make sure our plumbing experience was not going to be a repeat of previous experiences.

These guys work as a family unit and absolutely knocked it out of the park for a price that was fair and reasonable.

They even power washed the moss that was growing on the concrete due to the previous sloppy installation.

Talk about customer service.

In the end, everything was done with attention to detail, care with their work backed by a 2 year warranty.

To sum it up, RMR are absolute rockstars and understand the value of building long lasting customer relationships.

We won't be going anywhere else for our plumbing needs moving forward.

We know that Eduardo and his team value our business and we now feel like they are an extension of our family that we can count on when needed.

I encourage anyone reading this to not get caught up by all the fancy marketing of other companies, because in the end someone's gotta pay for it and it's always the customer.

I also sincerely hope this review will help you, the reader, make the right choice for your plumbing needs.

These guys 100% deserve your business, and the review.

You won't be disappointed.

Thank you RMR for saving the day!

Donna M.

RMR replaced all my pipes with new. They were wonderful to work with,

They also just installed new faucets along with upgrading the original hardware. Great to work with. I HIGHLY recommend RMR plumbing

Laurel S.

For the last several weeks, we've been in the middle of a bathroom remodel. I'm incredibly happy with the work that RMR plumbing did for us. Eduardo and his team gave us a great quote and were incredibly thorough and dependable. They went above and beyond to make sure that we had a wonderful experience with them & I'm very satisfied with the work they did. We had a few other plumbing issues throughout the house that they were help us to troubleshoot and repair. Very happy with our experience and would definitely recommend them!

Rocio A.

Eduardo and his team were clean, knowledgeable, friendly, professional and got the work done quickly. We were very impressed, and would highly recommend RMR. They repaired a leak in our home, the pricing was fair and reasonable compared to other plumbers. They did a good job and great people to work with!!

June S.

RMR Plumbing goes above and beyond to ensure the job is done right. Unfortunately, it happen a leak coming from inside my walls. Called RMR plumbing and Eduardo quickly responded to my call and came out that same day (Saturday) to address the leak. He quickly identified the source of the leak and was prepared to get the job done. His price was fair and reasonable. Additionally, he was able to come out on another day to install two toilets and replace a pressure gauge. Again, got the job done quick and left no mess. Excellent work! Price very reasonable far less than other plumbers in the area. He is also willing to match or beat another plumber's quote for the same job. He is licensed and stands by his work. Eduardo and his team are hard working traveling as far as Chula Vista to Menifee at all hours of the day. Literally, working late to get the job done at no extra charge. His main goal is to ensure the job is done right and that the customer is satisfied. I really appreciate Eduardo and his team for all their hard work! Definitely will be calling them again!
I love supporting small business!
Call RMR plumbing for your next plumbing job, you won't regret it! 760-450-5794 or 619-396-7389

Nick H.

I had a pipe break underground the morning after thanksgiving and the first plumber who came out did absolutely nothing but connect a garden hose from the main water line to my house for $435 and said he'd come back the next day to fix the line at additional cost. Not wanting to get ripped off again, I asked my friend who's a general contractor if he could recommend a good plumber and that's how I met RMR Plumbing. Ramero was out that morning within a couple hours and had my new line put in immediately. The following Sunday he returned to fix another problem within an hour of talking to him. You can't beat his responsiveness and willingness to help any day of the week.

Rosa S.

RMR Plumbing/Sergio, he was recommended by my Boss, he really helped us in a bind, pinhole leaks can cause a lot of damage!
He did a professional job, he explained, gave us options, prices and was very patient.
Sergio and his crew re-plumb the whole house and distribute the pipes more efficiently. Sergio put us as a priority, we are very grateful.
He will be our go to plumber and whom I also recommend.
Rosa S.