RJ Kielty Plumbing, Heating & Cooling

Cha W.

I would recommend with caution. Though they assumed full responsibility for their work and eventually made it right; it took 13 days, four appointments and two technicians to complete. I would give Mark Wilcox a half star for his shoddy work. But would give RJ Kielty finally making things right and Bill Anderson four stars. Average three stars. We had a slab leak in the garage on Friday 25 May. On Sat and Sun technician Mark Wilcox worked on the repair, but each time didn't have all the parts. He made some temporary repairs; we finally had water after 60+ hours. However, Mark didn't return to complete the repair. Contacted the office regarding the incomplete repair, Mark returned on Fri 31 May. He started working, but again he didn't have all the parts. As I left for my volunteer job, Mark left to get more parts, for the third time. Mark """"completed"""" the repair in my absence. The repair was a disaster and definitely not up to RJ Kielty's standards. Contact the office again, Kielty assumed responsibility for the quality of the repair. Senior Tech Bill Anderson and trainee arrived on 06 Jun. They removed Mark's shoddy repair and started over. Finally, Bill finished the job to our satisfaction. In the end, we never received an apology from the company, nor any consideration for the inconvenience.

Dee R.

I can not say enough about the great work this company does. I had problems last year and Mark , my technician, fixed everything including a leak in the shower that needed wall access. He recommended their maintenance plan and I am glad I bought it. I had my yearly inspection today and we found a leak in the bathroom, inside the wall somewhere. The leak detection people will be out Friday and then I will get RJ Kielty back out to fix things up. He turned off my hot water so it doesn't get worse. On the bright side, at least we get cold showers this week. They are honest and fair and Mark talks to you so you can understand what is needed. Thanks for being Plumbers Update- I decided to get my work done from a different referral. I will still use them in the future.

Tim A.

Thank you RJ KiELTY for making us cool again. I came home around 4PM to find the inside of my house feeling like the outside. Since we are new homeowners in the area I had no Idea who I should call. Then I remembered the R.J. KiELTY commercial on Bay News 9. I decided to give them a call. Victoria (who was very pleasant) answered the phone and set up a service call right away. A short time later, Chris Acosta came to my residence and was very professional. Chris diagnosed my problem and was able to get me up and running in no time. Thank you R.J. Kielty. You will be hearing from us soon to update our older system....... Tim & Debra Towasnicki New Port Richey,FL

Tammy S.

Called them to check on a leak we had in the hallway of our rental property. Was told that there was a leak in the foundation and they referred me to a leak specialist. Come to find out, the water line to the refrigerator was leaking. After spending $250 to be told that by the leak specialist, RJ Keilty told me that they weren't sure how closely their plumber looked at the issue but they only make that mistake sometimes. Really?? Never again!!!!

Norma D.

My first time using R.J. Kielty for a plumbing problem. A friend of mine told me about them, and I thought I would give them a try. I am looking for a plumber that is great and I can count on. I found the company. Actually, from my call to the company to get someone out to my home, till the representative finished solving my issues I was happy. Nick was polite, clean, and professional. Kept me in the loop till he was done doing his job. Smart guy and I was happy with the job.. Great servicing!!

George T.

I hired them to add a water filtration system. Plumbing was already in the garage. First try the guy cut and left old system on garage floor. So after a week you notice hard water deposits on your shower and the water smells like chlorine. The city told me the old one had a clogged filter which I told the guy. I left for work and he and my girlfriend decided the smart play was to disconnect. Obviously this does not filter. I even left a credit card which he had no problem charging. It took time to get time off work and wait the 4 hour window for plumber number 2. I put girlfriend on a time out after this. Second guy was in a hurry. Came back on Saturday again I waited 4 hours. He said first one was worth changing filter. Took off charge plumber 1 did. Sold me a big expensive one with carbon filtration. I in theory understood why the little one would have a problem again low water pressure. I was sick and tired of the run around. Did not want to drink the toxins any longer. Unfortunately you couldn't look up system online. Company says to discus your needs with a professional which was him. Money versus your time or toxins and stained shower and dishwasher. He said they would guarantee any future work. He may be getting a good grade if he I still right. However, he could have told me the day before his intentions so I could research. Plumber one and girlfriend bad review. Paying money for nothing?

Donna S.

They came out checked everything, unfortunately the problem was not a plumbing problem. It was an electrical problem, which he found this out before he left and offered to help in case an electrician could not make it out. Highly recommend A++ Thanks, Will Martinez

Claudia L B.

I had arrived at my home to find that I had a flood in the master bathroom........I phoned RJ Kielty and was greeted the next day by a most pleasant man: Will Martinez.........he got to work on the problem right away........as it was a high water pressure issue........he immediately checked all the vulnerable areas of my 5 bathrooms and found several other leaks that were brewing.........he worked long and hard to correct this problem and had to come back another day to finish the work........he explained everything and provided excellent service........RJ Kielty should be proud to have Will Martinez as such a diligent and pleasant employee and very respectful in other peoples homes........thank you and I will request Will again the next time I need service.......

Jason B.

They did my rough and finish on my custom home. The crew was rude and left poor workmanship behind. The company had to send another guy to fix the errors and poor installations. Crooked fixture mounts, loose fixture mounts, and poor communication between rough in crew and finish crew. Look elsewhere!

Joanne G.

Amazing this week was a terrible week but R. J. Kielty got me through with ease. First my A/C went I called 3 places and went with R. J. This was not the first time I used this company. But now tonight a holiday weekend at 7 pm bam my hot water heater went. Called R. J. the answering service took my information and I received a call back in minutes!! Then the guy was at my door within 20 minutes. By 10 pm all was done AMAZING!!!!! Thanks to Steve he was great!! Did I mention the A/C was put in the very next day all done before sunset those guys were great too. They stayed until I was able to sync my phone up to the a/c. This is a wonderful company and I feel lucky to have found them. Shop around but make sure you call this company you will not be disappointed.