RJ Kielty Plumbing, Heating & Cooling

Mike M.

R.J. Kielty is the worst contractor I have ever done business with. They absolutely do NOT stand behind their work. The people that I dealt with were rude beyond belief. They pulled crap such as place me on hold indefinitely, sometimes just transfer me to an unused extension with a blank voicemail message. They did a no show for the appointment to come out and fix their problem. When they didn't show I called and was told the plumber was on the way. They never showed. These people just flat out lie. They don't even try to hide it, they think this is some kind of joke. A bunch of assclowns. Details follow: I purchased a new dishwasher from Lowes and contracted R.J. Kielty to install this dishwasher. They did the install without the noise insulation blanket. I did not know this at the time. Several weeks later I contacted Whirlpool about the excessive noise and they informed me that this model was supposed to have the insulation blanket. I don't know if the dishwasher was delivered without one or not. The installation instructions include a step to """"secure insulation blanket"""". If it wasn't there I should have been told and I would have returned the dishwasher. Since then I have gone round and round with R.J. Kielty and there service manager in New Port Richey, some assclown named Jesse Francher. Most recently I waited for a plumber to show up this morning 2/9/18 from 8:00AM until 12:00PM. They never showed. I gave up at 12:30PM. I even called at 11:30 and the dispatcher said they were enroute. Nothing but lies from these people. At this point I surrender. I have ordered a replacement insulation blanket online and I will hire another plumber to do the install. I will then take r.j. Kiely to small claims court to recover my losses.

Brandi C.

Thank you RJ KiELTY for making us cool again. I came home around 4PM to find the inside of my house feeling like the outside. Since we are new homeowners in the area I had no Idea who I should call. Then I remembered the R.J. KiELTY commercial on Bay News 9. I decided to give them a call. Victoria (who was very pleasant) answered the phone and set up a service call right away. A short time later, Chris Acosta came to my residence and was very professional. Chris diagnosed my problem and was able to get me up and running in no time. Thank you R.J. Kielty. You will be hearing from us soon to update our older system....... Tim & Debra Towasnicki New Port Richey,FL

Kim H.

My son just paid for one of those discount 29.00 maintenance tune- up specials at his house and told me that the tech threw up his hands a half hour into his inspection and said because of numerous conditions that the whole a/c system needs updating by replacement at the estimated cost of ten thousand dollars. I called R.J. Kielty who had sent Dale to do a seasonal maintenance tune up at my residence just a week ago. Dale cleared the lines of obstruction at the drainage and replaced a shrader valve that was leaking . The system was declared working fine for it's age. You get what you pay for. I feel those """" discount"""" prices are a ploy to get a quick talking salesman/tech with his own agenda in your door. My feelings were confirmed. I will never call U.S. Air Conditioning again. I had chosen R.J. Kielty through on line research. A company that supports community causes and hires employees that feel the same way I feel would have the interests of their customers in mind. I will share this experience often because I am sure many seniors have likely been taken for a costly ride by nefarious technicians and it saddens me.

Karly C.

I have been with this Company for 7 years and have never had anything but the best service. Everyone that works at R.J. Kielty from the office (Tammy)to the technician's (all of them) take care of me and my special medical needs that are depending on them! I am so grateful to them for their expertise, care and compassion. I will be a client for life!!

Joi M.

Good company. They respond fast and the prices are decent. Knowledgeable employees also.

Rebecca M.

Chris came out to fix our shower as the handle did not turn off the water and Chris replaced in stem. He did a great job in a timely manner and arrived when he said he would. We used R.J. Kielty Plumbing before to replace a hot water tank and will use them again in the future for any plumbing issues.

Greg H.

I can not say enough about the great work this company does. I had problems last year and Mark , my technician, fixed everything including a leak in the shower that needed wall access. He recommended their maintenance plan and I am glad I bought it. I had my yearly inspection today and we found a leak in the bathroom, inside the wall somewhere. The leak detection people will be out Friday and then I will get RJ Kielty back out to fix things up. He turned off my hot water so it doesn't get worse. On the bright side, at least we get cold showers this week. They are honest and fair and Mark talks to you so you can understand what is needed. Thanks for being Plumbers Update- I decided to get my work done from a different referral. I will still use them in the future.

Scott R.

I called RJ Kielty in October for a replacement Water Heater. They came out within days and promptly gave me an estimate. I put off the work until 4/11/13, but they still honored their estimate. Bill did a great job. The old water heater would not drain and didn't produce much hot water. Bill had no problems removing the old one and left no trace he was there (other than my new water heater). To top it off, they offered a free A/C inspection/tuneup since I bought a water heater. Not a bad deal. Their water heater prices were the best I found in town. I am very satisfied and would hire them again. --Mike E., Hudson

David J.

They did my rough and finish on my custom home. The crew was rude and left poor workmanship behind. The company had to send another guy to fix the errors and poor installations. Crooked fixture mounts, loose fixture mounts, and poor communication between rough in crew and finish crew. Look elsewhere!

Dawn K.

Terrible. I had a blockage on Saturday night, so I was ok with the guy coming out in the morning at 10am on Sunday. He showed up 1.5 hours late, and he was dispatched from a location 80 miles from my house. He was very rude, reminded me of his other jobs he had to do today, told me it would be expensive, and failed to find the clean out cap after 1.5 hours of looking. After I contacted the builder of my home, he came out and found it immediately. The service tech then was very argumentative with the builder and was generally rude. The problem was fixed, but not after a lot of complaining, making me feel bad for even calling to fix the problem. If you can use another service, do so. It's not worth your frustration.