Riviera Plumbing

Richie D.

Perhaps I've been a die-hard Yelper for so many years because I love, Love, LOVE supporting all things local; including the search for a plumber. I had been seeking a solution to speed up my hot water access in the far reaches of my home (most importantly master bathroom and kitchen). After years of wasting gallons of indispensable water and electric in drought-ridden California every time I hopped in the shower or washed dishes, I knew I had to get to the bottom of it. Not to mention that it was driving me nuts hanging out on my ""honey to do"" list...

I reached out on NextDoor to see if other neighbors had the same issue. Sure enough, I wasn't alone! I found Riviera Plumbing on various sites with stellar reviews/recommendations and submitted a complimentary service request via their website to assess my situation. Within two hours I received a call from a plumber with availability to come by the next day! Meanwhile, I also had two other local plumbers in the running (one no-showed, while the other's estimate was too high).

Cuyler arrived at my house on time the following day, looked at my hot water heater, discussed a few solutions with me, and promised me an estimate within 48 hours. Fast forward a week... Cuyler behind the scenes had to reach out to the odd manufacturer instant water heater company (Rheem), purchase the specific compatible parts and pump (which were on backorder due to national supply chain issues), and was at my home for installation day.

What I particularly appreciated about Cuyler is that he is the son of a plumber and several family members with stellar skills and experience in the trade. At the same time, he has a great personality, is proficient, honest, and most of all, a perfectionist. He taught me all about how the system functions and worked diligently to confirm that everything was working smoothly--including that the pump doesn't overheat with use. Cuyler was cautious given Covid by wearing a mask and shoe covers inside my home without needing to mention it. He kept his work area neat and put back the items under my master bedroom sink exactly how they were before his arrival.

All of these details made it easy to write this 5-star review for Cuyler and Riviera Plumbing. When looking for a plumber, I know who I will use and refer to others.

Patty T.

Cuyler was extremely accommodating to my last minute emergency water heater issue. I was scheduled to go out of town so he arranged his schedule to give me a very reasonable estimate and then come back the next day with a new water heater, ready to install! His work was professional, and he got the job done in time so I didn't miss my plane. He went above and beyond to make sure I was satisfied with the installation. I would recommend him highly to anyone looking for a reliable, honest, professional plumber.

Steve O.

I had a very strange plumbing problem in a condo I just bought. Cuyler and Raphael worked diligently in trouble shooting what the problem was. With Cuyler's diligence and persistence I knew that he'd get to the bottom of it- and he did. It was a real headscratcher but he figured it out. They went above and beyond what my last plumber did utilizing modern clean tools. They also were very presentable- wore booties and masks- used pads anywhere they put their equipment.
I found a new plumber and I'm really happy with Cuyler and Riviera. I strongly recommend them if you have a plumbing problem.

Angie C.

I had a great experience with Riviera Plumbing! My water heater went out on me and he was able to squeeze me in and replace it. So thankful! Cuyler was on time, professional, kept the area clean and was very knowledgeable. I have some more projects that I will definitely be calling him back for. I highly recommend him and his services!

Dare H.

Great experience with Cuyler. Easy to work with, got the job done for a reasonable price, will use him for future plumbing needs. I highly recommend using Riviera Plumbing for your next project / emergency.

Richard H.

I used Riviera Plumbing to replace a functioning, but very old, water heater and received outstanding service from the owner, Cuyler Kittle, and his very capable assistant, Raphael. Cuyler was quick to respond to my messages, arrived on time as promised, did an inspection the day before to go over the project with me and explain all the details and the advantages of the brand of water heater he used (Bradford-White), and then performed the job itself quickly and efficiently, leaving the area clean and neat. Furthermore, they came back the following day to try and fix blockage I had in a 50' drain pipe that siphoned rain water from my gutters out to the street. They worked their rears off trying to get the pipe clear, and after 3 hours of hard labor finally achieved success. The total cost for these two jobs was quite reasonable. Another plus is that they are friendly and have a fine sense of humor as they work. I HIGHLY recommend Cuyler and Riviera Plumbing and will be happily using them for all my future plumbing needs.

Rex M.

Culyer did a great job, quickly and efficiently. We were so happy with him and his work. We have hot water again!

Seda M.

When you hire Riviera plumbing the owner himself is the one that will arrive on the service call. That means you are going to get excellent, on time service, from a guy who knows his stuff. On top of all that, he is going to give you a fair price, and is going to really care that the level of service you receive is top notch.

I am often away on business in L.A., and I really do not trust any repair men around my 82 year old mother if I am not there. My mother and I agreed that If she ever needs plumbing work while I am out of town, she is 100% comfortable with Culyer coming to do the work, even if I am not there. I think that says everything.

Cecilia S.

Riviera Plumbing was quick to respond to my request! Cuyler is efficient and provided excellent customer service. We couldn't turn off the toilet water so he installed a new nipple in the wall and a new angle stop within just a few minutes.

He arrived on time, turned off the house water before he even walked in, and brought everything he needed into the house so he didn't have to go in and out.

We will use Riviera Plumbing again!

Josef And Danielle L.

I didn't get to use Cuyler because I didn't call the correct heating company since I have a furnace heater and he works with water heaters (dumb girl move on my end) but he was so sweet about it and didn't charge me anything so I thought the least I could do for wasting his time is write him a 5 star review. I can tell you that he got me in fast, has excellent communication and is very friendly though :)