Rivers Plumbing, Heating And Air

Josh V.

My house was a scorching 88 degrees and something needed to be done. I called rivers plumbing and AC and they made it out the next day. The actual business owner came himself and fixed my problem within a half hour at a very respectable cost. Unfortunately, my dog ate the wires the following day and I found myself in the same situation as the day before. I called Steve and sure enough he came over, at 7pm, and fixed my issue for free. EXCELLENT customer service with affordable work. Thank you Steve for all your help, especially on short notice. I will recommend ALL my friends and family to Rivers plumbing and AC from here on out. 5 stars without a doubt.

Tati P.

Couple days ago they replaced our water heater, and after that both I and my husband noticed gas smell. We checked with soap and saw a leak, so they came and that this time when they were checking it seemed like there is no leak. He says everything is OK, but I can replace the pipe where you think the leak was, if you pay for that ($50 or something). This kind of thing should be included in the warranty, I believe. I'm not happy at all.

Lou S.

We called Rivers Plumbing Heating Air on the recommendation of our contractor. We had a leaking faucet in the garage that was frozen and could not be turned off necessitating turning off the water to the entire house.

The woman answering the phone was efficient and pleasant and scheduled us an appointment quickly. Later she called back to offer us an earlier appointment. Great.

Steve Halverson and Mr. Rivers arrived early, fixed the leak and installed new faucets. They were knowledgeable,efficient, pleasant and swept up the garage before leaving.

The office was a pleasure to work with..a real person answering the phone and scheduling an appointment ..not an answering machine with a promise to call back.

We would highly recommend Rivers Plumbing Heat Air to anyone with service needs.

Mary Jane L.

We hired Steve Rivers for replacement of a Trane Heat/AC/Duct project on our house. Excellent work and price! Steve was able to start the job right away, and finished it over the weekend. We were not charged for this time period. I called several other companies and Steve was the first to call back. He has done plumbing work in the past and that also was top notch.

Ignore some of the other posts. This company and Steve are the best for both HVAC and plumbing . We are calling him next week for a tankless water heater and are looking forward to this needed improvement from Rivers Plumbing, Heating!

Tina K.

Rivers has been to my place 4 times (it's an old condo) and every time they are courteous and do their best to be informative and let you know the timeframe of arrival.

Rich V.

I had a pipe break in my front yard while I was traveling. A neighbor called me to let me know that I had water flooding my yard. I called Steve and he came right out. He stopped the leak and diagnosed the issue, sent me pictures and gave me an estimate. He got the parts and repaired the leak all while I was out of town. I have used Steve 4 or 5 times all with great response and professional service. I would highly recommend Steve for any job.

Brian C.

I've used Steve and his guys for years, on multiple properties. Always prompt, and I'm always satisfied.

Don't listen to these other posts, this company is top notch!

Brian Conner

Jay R.

I engaged Steve Rivers one year ago over a gas leak. He did a great job and charged decently. I thought I had built a good relation with him. So, today I had another water leak problem. Immediately I called him up. His wife Ann quoted 225$ for the first hour and $150 for the subsequent hours. I told her that this is a ridiculously high price. She said that she would talk to Mr. Rivers and that he would get back to me.

Meanwhile, Mr. Rivers simply asked the technician to leave. He didn't even care to call me to sort out the price.

I think this is holding the customer to ransom. The technician was then directed by Mr. Rivers to just leave. He did.

This is no way to treat a customer.

Stay away from these folks who want to just rip you off.

Susan C.

My AC decides to quit at 8pm on a Friday night during a heat wave. 100+ degrees. My husband called their service # & Steve Rivers came out to our house at 10:15pm, diagnosed the problem, didn't have the part (capacitor) with him that was needed, but said he would call around 8:30am the next day (Saturday). He was at my house at 9:15am and had my AC working by 9:30am. Nice courteous people. Would definitely use again.
Oh and my bill was $389. For a weekend callout last minute, I feel that was reasonable.

Jess B.

Once again I called on Rivers to fix my air conditioner/fan blower. We were in the middle of a heat wave, and my furnace blower went out--They were able to make an appointment in the afternoon. However, when Steve showed up, our power was out! He gave me his cell and said call him when it came back on and he would check it out.

Sure enough, the power came on at 6:30pm and at 7pm Steve was back at our house. He diagnosed the problem, and came back the next day with a part he had to order.

Great customer service, both times I have used them. I would recommend them to anyone for their services.