Ritz Plumbing

Meg S.

I've used Jim's Pasadena Plumbing for years now. I found them by trial and error, the error being the three other plumbers who overcharged for everything they did. If I have a complicated job, Jim will even come out and try to figure out a solution.

This week, I received a frantic call from my Mother in Law's house sitter that a faucet (probably valve) had broken in the tub and the water was running and she couldn't get it to stop. Mind you it was 4:55 pm. She needed the number for Jim's plumbing and I told her to hurry because of the time of day. When I called her back to see if all was okay, she told me that Jim's had come out, and stopped the water and were to return the next morning to replace the faucets.

I LOVE these guys because they are so dependable!

brent k.

I used them for extending gas line for a BBQ island. They were very professional, did not leave any mess, their workmanship was very clean and price was reasonable. They came when they said they were. I would recommend them to my friends and would use them again.

David C.

**I want to add to the review I gave below. Again, we called Jim's because of a leaky toilet. The lady who answered the phone said it sounded like we might need a new toilet. When the plumber came he spent a couple of hours fixing our toilet when he could have just said we needed a new toilet. The charge was very, very reasonable. It is so rare to find honesty these days! Excellent, excellent customer service!

We called this morning (the day after Thanksgiving) expecting an appointment on Saturday or next week. Unbelievably, Jim's sent a fantastic plumber here to Sierra Madre to fix our completely jammed garbage disposal and multiple leaks under our sink. He kept me informed throughout about the terrible job the previous contractor did with reversed gaskets and all sorts of ineptness and how he would fix everything. He worked quickly, found extra parts after working hours, and came back to finish the job. Jim's is absolutely the best. We will never use anyone else again.

Kimm P.

Have had just about every plumber on this list out and they have done various lousy jobs, but at the recommendation of a neighbor,I called Jim's plumbing to come out and fix a couple things. He saved a fancy brass hose bib that I was sure would need replacing and fixed my leaking kitchen faucet. Even better, they send a bill rather then demanding money up front. They've got my business. My guy was Edwin. He was terrific

Joseph L.

Our Home Owner's Association as well as individual condo owners use Jim's nearly exclusively. Of all the maintenance and construction contractors we use, Jim's plumbing is by far the best. They are outstanding in the quality, timeliness, sense of urgency, thoroughness, cost and every measure that can be associated with service. He has our unequivocal endorsement.

Dick W.

Jim's crew connected my home to the sewer, but failed to tighten the no-hub next to the sidewalk. Roots grew there, blocking the whole line. since it was 70"" from the house, the pipe volume camoflaged the problem for 12 years. Jim refused to accept responsibility for any part of the repair.

Robert S.

My opinion of this business has clearly gone downhill. They were out a few months ago to help me replace a leaky under-sink water heater - they removed the old unit, and agreed to come back with a replacement - they NEVER returned, nor did they ever return several messages I left, I should have never paid them until the job was complete!

This morning I had a plumbing-related emergency, so I decided to give them one more try - I called their emergency pager, and NEVER got a call back there either.

So if you need a plumber who's going to be there when you actually need them and return your phone calls, DON""T CALL THESE GUYS!

C S.

Just wanted to say that JIM'S PASADENA PLUMBING is indeed awesome! But the phone number and address listed are wrong and send you to a shifty dude who probably is working some system. I tried to change the info, but couldn't.

If you want to call the right people:

3609 East Colorado Boulevard
Pasadena, CA 91107
(626) 795-3240

A woman should answer ""Jim's Pasadena Plumbing""

The website is also wrong. It reads, ""Pasadena Plumbing, formerly Jim's Plumbing""
JIM'S PASADENA PLUMBING does not have a website.

Pretty sure the bad reviews were dealing with this creep-o and not the delightful staff of Jim's Pasadena Plumbing.

I hope yelp can fix this as soon as possible. Sad face emoticon.

debo t.

They called me back super fast. Set up an appointment for the next morning at 9am and they were at my house at 9 am sharp. Super friendly! Super fast! And reasonable with pricing!! I would recommend them anyone!!

Seq G.

Not only did they come out and fix my sink the same day I called, but they came 2 hours earlier than was estimated! They were all done in about 15 minutes and the work was done correctly! Thanks Jim's!