Ritz Plumbing

Kgirl K.

Jims is no longer Jims. Expect to pay 5x more for a part and expensive labor. They don't clean up

David C.

Paid Ritz Plumbing $374 to fix a leaky faucet! That's about $200 more than Jim's Plumbing would have charged. One day Ritz Plumbing will learn the value of repeat business.

SL C.

Jim's Pasadena Plumbing as we knew it is no more. Been using them for years but they apparently literally sold out to another firm. All new people. What's usually a fast and relatively inexpensive drain fix was quoted at almost double the normal price. Disappointing. They used to be really good and had done a ton of work at our house.

Added 5/2016
Ken formerly of Jim's Pasadena Plumbing now has his own business. Same prices and same good service. 626 510-6334.

Ellie J.

Our kitchen faucet stop working this morning . I checked plumber close to our house and jim's plumber poped out. They had good reviewed . I called this morning and they showed up in 2 hours . Gilbert and Ronaldo have been very professional. They fixed our kitchen faucet in 15 minutes with very reasonable fee charge. I'm very happy with them .

Jessica C.

Between ""paperwork"" and limited availability, it takes weeks to get a plumber to actually come here. When they do come, they are often unprepared. If you want timely service, do not use this company.

Kurt F.

As everyone else has stated Jim's Pasadena Plumbing has been sold. When you call them, another company will come out. I found this out today, when I needed two toilet's rebuilt. The company that came out was going to charge me $1150 for this job!!!! Unbelieveable!!!!! I told him goodbye!!

Found out the complete kits are only $65 each for the toilet. Found out that this job should take about an hour to an hour and a half tops!!

I will really miss this company. They really did awesome plumbing work done at a fair price

Tim A.

Called them out based on good reviews and local recommendations on Nextdoor. A subcontractor showed up with a different company name on his van and with paperwork from a third company. Turns out that Jim's use subcontractors and the paperwork is from another company that has just acquired them. Not a big deal if the job is done right and at a good price but it would have been nice to know in advance....
Unfortunately the experience was a real let-down. After saying the problem was a leaky water filter faucet and a main cold water faucet with a tiny drip, the contractor disappeared into the van ""to fill out paperwork"" but spent the entire time on the phone, returning 10 minutes later with a written estimate that ran to $775 ""labor and materials""
What the guy didn't spot was the completely broken air gap hose connection for the dishwasher, which was pouring water out every time the washer drained, and the cause of the leak. Retail prices for a replacement air gap are $6 for a Chinese made item or $9 if you buy the American made one. The hose required to connect it is $1.49. So that took care of the major leak and took 20 minutes to fix, and then we're left with tiny drips to deal with: the filter faucet is $15 max, and the washer for the main faucet a few cents.
So, Jim's, tell me how parts that total a little over $25 need labor of $750 to fit? I'd love to know, because I think I'm in the wrong line of work....

Wes N.

I will never call anyone else other than Jim's PP if I have a plumbing problem. He has a top quality staff and charges a fair price. I had a sewer line stoppage and Mary, the office manager, had a plumber to my house within 2 hours after I called. She sent Koko and an assistant (I think his name was Jim). Anyway, they were both courteous, polite, and professional. When I got the bill, I was pleasantly surprised that they charged me only $94. I highly recommend Jim's PP. His company well deserves a 5 star rating.

sandra r.

OK, you want to the point plumbing issue, call these guys! The secretary was wonderful and understanding. These 2 plumbers show up and it was: This is the problem, and less than an hour its fixed. This one is a KEEPER! Very professional, friendly.

Kim S.

We have always had great service from Jim's Plumbing! Recently, our hot water heater went out. Jim's helped us every which way to deal with GE in order to get a part to fix it. They even came out while we were out of town to put in the part that came in the mail--the hot water heater is outside luckily! We always know we can rely on them to come out quickly to help us. Everyone is very professional and friendly in person and on the phone!