Rikman Services

D'uane M.

This outfit was very unprofessional. When I spoke to the manager Brian it was obvious that customer service was not apart of the core values with in the organization. He kept cutting me off as if what I had to say was not important. He would not allow me to ask a question and was rude and dismissive. Communication was poor and he was condescending. Needless to say I went with another installer and had no issues.

Scott B.

Their guys showed up on a Saturday (when we'd all rather be doing something else). They did a great job installing a microwave from Lowes -- efficient, courteous and professional. Thank you Rikman Services ... Lowes made a good choice with your team as sub contractors. I will recommend you to others.

Betty L.

Absolutely not trustworthy. Changed installation appointment w/o notifying costumer causing a whole day wasted. Claimed called customer about change but customer electronic log registered no call. The call log was verified by Lowe's who did the right thing by changing out Rikman Service to another IMEMEDIATELY. WIll never use RIKMAN AGAIN!!!!!

Lee H.

Lowes hired them to make a delivery of a Dishwasher, gave me 4-5 hour window, called after the window with "a problem" can't deliver, i took a day off to be home to insure install. the said ok now 2-7 it is now 8:02 still not phone call or product. Flakey at best no web site, no Facebook......

S K.

We unfortunately had a really frustrating appliance purchase and install experience with Lowe's in Austin, but the one bright spot in the process was Eric McCall, our Rikman installer. He was at our home a total of 4 times and was incredibly professional, courteous, patient, and thorough in his work each and every time!

Ronald G.

Rikman's installation technician, Jacob, installed our new micro wave oven after removing the old unit. Jacob arrived about 20 minutes ahead of his appointment and completed the installation in less than an hour. He was very professional and offered additional tips on cleaning our new oven. I was very satisfied with Rikman Services.
Ron G.

Karla C.

I had the water softener installed on 2/9/18 and the work was not done correctly. Water is leaking through the pipes into the Sheetrock in my garage. Of course I call the office at 2pm Saturday afternoon and there's no on call service. Now, I have to call a plumber to take care of this today!

Dee M.

Rikman Services sent installer Chase out to install a new dishwasher. The experience was perfect and I will definitely use Rikman again! Chase was very professional, friendly, and did a quality job! He walked me through everything, including all the functions on the new unit, and cleaned up after the installation. Thank you Chase! A+

Amanda C.

Kudos! Jacob installed my wall oven/microwave combo today. Professional all the way around. Nice guy, great work, on time. He should teach a course on customer service.

Teresa C.

Rikman Services installed my dishwasher I purchased from Lowe's and my installers name was MICHAEL STONE. I was extremely pleased with the work Michael did. Michael and his trainee Bucco were friendly and thorough they did a great job. I highly recommend these guys and couldn't be happier. Good Job fellas!!