Riggle Plumbing

Todd S.

I've used Riggle Plumbing in the past and throughly enjoyed working with them. They do great work and stand behind their repairs. While I do understand there is a standard price for a service call, and that price goes up with a weekend urgent call, what I was charged was not in proportionate to other companies. I should have used Campbell and Co. which I have as my HVAC company and they have done other plumbing projects.

My technician came out on a Saturday morning within 2 hours as promised. I had a dripping faucet that turns the main water on/off to the house. He turned the compression nut a quarter of a turn. That's it.

Before others jump all over me, yes I could have done that myself. But Murphy's Law always seems to stop by when least expect it if I would have tried it by myself.

I was NOT ready for the bill. The service call charge, granted it was a weekend service, was $176 just to come out. He did give me a discount (how generous) which brought the bill down to $126.00. The more I think about it, I highly doubt it was a discount.

I should have called and used Campbell. I've used them before, both during normal business hours, and a weekend/emergency call. I called Campbell yesterday to see what they charge for a weekend service call. I was shocked at the low price - $76.00 AND the homeowner gets 10% off if they are on their preferred maintenance service program. This too me is a reasonable service charge.

I guess it pays to check around!

Lori G.

This is a fantastic company. My water heater went out, I called them and the new one was installed the same day. The technician was very professional and friendly. His work was great, he was neat and left everything all cleaned up. The lady who answers the phone set the stage with her friendliness and knowledge on giving estimates was excellent.

Vivian S.

Thank you so much to Kevin. You came to my house to replace a gas water heater but instead, you noticed that the one I had was in good condition and took the time to replace the suspicious part. You could have come to my house and replaced and billed me, no questions asked because that's what I ordered and instead you replaced a part that was less than $200.00. Thank you so much for your honesty ..and for taking the time to explain things to me. I also want to thank Hillary for answering my questions and not giving me the run around on pricing and services like so many other places did. I called so many places and chose Riggle Plumbing because they took the time to answer questions without making me feel awkward and now I would use and recommend Riggle Plumbing fir their honesty and excellent service. Thank you so much, Vivian

Kevin S.

Excellent company to work with! We have used Riggle for over 14 years on numerous residential and commercial projects and they have done quality, trustworthy work every single time. We had a flood emergency after hours last week and they were there within 1 hour and repaired the broken copper pipe in a crawl space. Reading the complaints on Yelp, it seems people don't understand there is a minimum service charge for a business to come out.

Eric W.

I wish I could give zero stars. I called Riggle to come to my house due to sewage backed up in my basement. The plumber looked in my bathroom for two seconds and said, not only, that he couldn't fix the clog, but that it was going to cost us thousands and thousands of dollars to replace the whole bathroom structurally. We had to turn off our water, stay at my in-laws, and call the insurance. After 5 days we called Roto-Rooter for a second opinion. They came and had it unclogged in 20 minutes and said it had not damaged our walls or floors. All he had to do was take off the toilet and he would have seen the start of the clog. Call Roto-Rooter.... NOT Riggle plumbing.

Cindy T.

I had a clog that we couldn't dislodge. I called at 11:30. They were here and gone by 12:38. I understood it is an hourly rate. The fee was more reasonable than many I've seen!

Scott W.

I have used Riggle quite a few times. This time, I learned what everyone else is talking about. Small plumbing job (5 minutes and a $20 part). Got the bill for $135. Learned they have a flat ""show up fee"" of $106. So just a heads up, you're going to get hit with AT LEAST $106 + tax no matter what. It's too bad, cause they seem to do good work and nice people. We just never have had a small job before and got zinged with type of billing. Won't happen again though.

Scott N.

Riggle plumbing charges an exorbitant amount of money just to come out to your home and do a repair. I literally had them at my home for 5 minutes to repair an outside faucet and they charged me a hefty flat rate. Go with Kohler plumbing instead.

Jeff E.

The company hasn't given me much to review except that they are like all the other companies in town so far that apparently have too much business. They never even bother to return my call after I reached their answering service.

Kristi A.

Updated review of Riggle Plumbing. I filed a complaint with BBB against Riggle. BBB contacted me and said they had tried several times to contact Riggle but received no response from them. Certainly proving what an untrustworthy company they are.