Ridgeway Mechanical Plumbing

Rob S.

Called Ridgeway for a toilet discharge/backup, and the owner answered and was very helpful. Said they'd have someone here within the hour, and 30 minutes someone showed up. They over delivered right out of the gate! Jaime came in and took over. Found the issue, removed the clog and was gone in a little over an hour. Price was fair and an overall great experience in an unpleasant situation. Highly recommend if you're ever in need and want someone you can trust. Good to know there are companies out there like this when you're at their mercy.

Ann K.

I noticed a waterfall in the basement crawlspace and called Ridgeway Mechanical. Troy came in about an hour and fixed the leak. Troy and Johnny came early the next morning and replaced just about all of the old horizontal cast iron pipe in the crawlspace....a job well done!

Sparkle R.

We called Ridgeway Mechanical out of desperation because a valve broke in our irrigation system and our backyard was flooding from the sprinklers going crazy. We tried number of different plumbers (irrigation specialists don't have emergency response) to try to determine what to do but all of them said they don't do sprinklers. When we called Ridgeway Mechanical, I thought we would have to shut off our main water supply and move to a hotel for at least the night, and maybe for several nights until we could figure out what to do. The man at Ridgeway Mechanical was so kind, he explained where to find the irrigation valve, and walked my husband through turning it off on the phone. We offered to compensate him for his time, and he refused. He saved us hundreds of dollars, and we are so grateful. Will definitely use Ridgeway Mechanical again for their honestly and expertise!

Sue S.

This is the only Plumbing Company to use.. I called they had great crew right out to our house. The crew did a fantastic job.They were fast and very detailed about the job. Call Ridgeway if you need a plumber..I am from now on..

David O.

Had a water main break and my plumber urged me to contact Ridgeway ... they started off great..sent a crew who tried to repair the leak but no luck... gave me what I thought was a reasonable quote and said they would be here first thing the next morning.. 8 and no sighting.. same a 9.. called and Alan said there was a problem with the truck and they could be out in a little while.. called back at 11, 12 and 1 pm.. no answer.. had a call a second company to do the job (which also charged me less..).. would be a one star rating except for the guys coming out and tried to fix the leak (no charge)..guess they are pretty busy..must be nice..

Kai E.

I called on a Wed evening to schedule a estimate. Ridgeway Mechanical sent a crew out to my house the next morning. I had to work and was worried that I would need to be home but they assured me they could give me a estimate over the phone which they did and I agreed to the work. They called me when they were done and I was even able to pay over the phone. I had to have a sewer main replaced under my driveway. Other companies told me they would have to tear up my entire driveway. Ridgeway Mechanical assured me that they had state of the art art equipment that would pinpoint where the pipes were located and it would be minimum removal of the driveway which they patched up after the job was done. They did a clean job and you can't even tell that work was done. The rate was reasonable and there is even a 20 year warranty on the work they did. The gentleman who helped me was very professional and communicated every step of the process to me. I am so glad I chose this company and definitely will call them for all my plumbing needs.

T D.

Ridgeway Mechanical ran a new sewer line for me as the previous one was overrun with roots. They showed me via video what the problem was and ran an new line the next day with speed and professionalism. They buried the new line so well it is difficult to tell a major job took place. Now I have a new sewer line, a twenty year warranty, and no worries that water from my washing machine will flood my home! Ridgeway is honest, professional, and dependable. I will call them for any and all future work--you should too!

Richard C.

thesejerks stink they show up looking like thugs a non lettered truck half ass the job leave the facet taken apart leave for an oring dont finish the job which was not complete and want to collect a 350 fee i rescheduled and they noshowed for two missed appointments when I called to see where they were the owner hung up on me this is a very poor 2 man shop dont waste yiur time on them

Candace T.

We called Ridgeway mechanical on a Saturday to come out and look at our water heater that was not heating properly. The technician Rob was unable to repair it after several attempts. On his third visit to our house, he just abandoned the job 6 days after initially starting. He literally walked out of my house and said nothing to me. I thought he was going to his truck but he never returned. He and the owner failed to return any of our phone calls. We called another plumbing company who came out at 7pm that same day. The repair was completed to our satisfaction in less than an hour. They will be very surprised when they find that our credit card payment has been rescinded.

Bob S.

Due to a number of very high water bills, I went looking for a leak and found water seeping down the inside wall of my basement where the main water line comes into the house through the foundation. I called my regular plumber (through a handyman service); he came yesterday afternoon and looked at it but said it was likely a bigger job than he was ready to tackle since the leak appeared to originate outside and would require excavation & work on both sides of the foundation. He highly recommended Ridgeway Plumbing, so I called them up. The owner answered immediately and offered to send one of his most experienced guys out first thing this morning (7:30 - 8). The plumber arrived right on time (7:45), quickly gave me two estimates to choose from (one a repair to the existing water main line from the meter, the other to completely replace the entire line from the meter into the copper main inside the house). I chose the full replacement (w/ written 20 yr. parts & labor warranty). I paid close attention throughout the job because I was interested (I'm an engineer); he did a very thorough job and took the time to explain every one of my questions. He was very pleasant and completed the job efficiently - in exactly the three hours he estimated at the start, with the water off for only about 90 minutes total. He was done and I was a very happy customer by 11:30 AM - less than 24 hours after my initial call. I highly recommend Ridgeway Plumbing.