Rick's Pump & Water Service

★★★★★ 4.6 / 5 (7)
Emergency Call


: 614 Redding Rd, Redding, CT 6896
: (203) 544-9052
: http://www.rickswaterservice.com/

Company Overview

We are a local company focused on water purification, well system repair, well storage services, and sewage pump repairs.

Our services include the installation and servicing of pH filters, water softeners, iron treatment systems, radon mitigation solutions, and water purification units.

Our team repairs well equipment and storage tanks to provide consistent water flow.

Our expertise includes repairing sump pumps and septic pumps.

Rick's Water Service was founded and managed by Richard Lacava from 1968 to 2005. Brett Stafford took over the business in 2005, renaming it Rick's Pump and Water Service. Since then, Brett Stafford has been at the helm of the company.

Business Services

  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Sump pump installation
  • Sump pump repair
  • Water pipe installation
  • Water pipe repair
  • Water purification system cleaning and maintenance
  • Water purification system installation
  • Water purification system repair
  • Salt delivery

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:12:00 AM - 12:00 AM (Next day)

Recommended Customer Reviews

Dan A.
★★★★★

A DYI'r I attempted to correct an issue and found myself needing quick service. Made a call to Rick's who came highly recommended by a neighbor for their response time and they did not disappoint! The team arrived and in a matter of 30 minutes had my system up and running, bad reflection on my DYI capability but extremely pleased to be up and running at a very reasonable cost and in short order.

Rick's will be my go to going forward!

Nancy S.
★★★★★

Long story short...These guys were great! Our well pump failed. We assume due to recent lighting strikes in the area which -as per Brett - caused issues for many of his other customers. My hurdle was not knowing where the well was on the property (no surveys available and prior owners were deceased). Brett found it in record time buried under 6"" of soil & grass. Very impressive. His crew came out next day to install the new pump at a reasonable cost. I am so very grateful. Will be my 'go-to' going forward. Thank you!

Grey S.
★★★★★

Outstanding service, on time, on budget, professional, informative, cordial and thorough. The kind of a company you want to share with others.

Sean M.
★★★★★

Brett performed a well inspection ahead of our home purchase and was able to identify a leaking valve. After our purchase, we had Brett come back to replace the valve and perform annual service on our pressure tank. Fast and reliable service.

Allison R.
★★★★★

The service from Rick's was exceptional. Carl explained everything he was doing in such detail that a layperson like myself could understand the whole process of fixing our well pump tank and water softener. He was beyond thorough, efficient, and friendly. Pricing is comparable to other similar businesses but the customer service puts Rick's over the top.

Dick D.
★★★★★

I lost water pressure on Christmas Eve (Saturday) due to a well pump failure. I called Rick on Christmas Eve and he told me he was able to come out;however, if I was able to hold off till Monday the service would be cheaper on a non-holiday (that was really honest and nice of Rick). Monday came and Rick was at my front door at 8:30 a.m, as he said he would be. Rick diagnosed it was a bad pump; he replaced the pump in a couple of hours; and he charged me a very fair and honest price. I recommend Rick's professional services.

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