Rick's Plumbing Services

Martha P.

They were recommended to us by a friend. The first job they did for us was okay. After that it began to cost more plus the problem was never completely eliminated. After thousands (over $10K) of $$$ worth of work with two sewer lines being replaced, one that required tearing out concrete, and other calls in between for stopped up lines, we still have overflowing toilets and a backed up tub and washer line. We finally gave up and are calling someone else who, prayerfully, will finally actually FIX the problem. I don't like posting negative reviews but felt I should this time.

Moto P.

* 2 hours late to agreed appointment time
* $75 surprise charge for quote
* 2 weeks later & still no quote...
* forced to dispute charge with cc company
good luck to anyone desperate enough to chance doing business with this company.

Don L.

Seniors Beware! This company showed up to my Mom's house and had her sign work orders for over $3000 worth of work. The work seemed to be quality but the charges excessive and they hard sell a Preventative Maintenance agreement for $129 per year that results in money for nothing. The estimate was made for the work and agreed to by her and the final bill was much more. They even charged her for another Maint. Agrmt for $129 when she still had one that didn't expired until 8/22. They are difficult to deal with if it's their fault but apparently are even tougher to get money back from. I take care of all my Mom's business and they caught her in a weak moment in order to line their pockets. I consider that to be the lowest thing a company can do is take money from an older person who is confused and being taken advantage of. Please be very suspicious of any dealings with this company and these people.

Joe M.

I could write a page on these guys but the fact is it was just horrible customer services. I would highly recommend you finding another service. If you do have an issue you will have a hard time getting anyone to return a call and when they do it's a complete continued waste of time.

John R.

I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.

Garth B.

RUDE RUDE RUDE! The lady on the phone was screaming at me for something completely fabricated. They tried to bully me into paying a fraudulent charge. Steer clear from these people. Their employees get their crooked ways and poor attitude from the owners. Especially the "lady" that answers the phone.

GregandTeddy W.

These guys came highly recommended . However, I cannot leave the same impression. The price was right, but it seems you get what you pay for. Not mentioning some very unprofessional actions that I chose to overlook. The job was left unfinished. They failed to put in valve covers that were agreed upon and reminded about on several occasions. They didn't even back fill the digging that was required for the job. Supervisor came out and talked a good talk but in the end he stopped short of fulfilling his promises as well. If you have other options I would consider them.

Zack N Sarah C.

Tried to give them my business twice. They will pick the phone up but man do they charge you for it! Tried to use these guys during a bathroom remodel, but technician told me he had to charge me another trip bc I needed faucet extensions for my granite countertops and he had to go 7 miles to get them. I decline, called a competitor and they came out and set me up ...never mentioned anything about extensions etc. two years later still no issues. Just completed a kitchen remodel and contractor hit a pipe in wall with screw. Saturday morning called and they sent a technician out (after I sent pictures etc) technician said it was going to cost $1800!!!! I declined. He then came back in from his truck said he could do it for $1000. I declined again. He charged me the trip fee of $65. Called a competitor and they came out that evening. Took them 2 hours and $675, I repeat ... $675 later. Issue fixed. This company will answer their phone but be ready to get into your deep deep pocket.

Gregg A.

Amazing gentlemen and did a superior job in a very brief time, repairing our main water line! Time, age and a less than standard repair done years ago by unknown person resulted in a huge problem that happened to strike us on a weekend. The response was very quick and they did a fantastic job both with the repair and helping me with a few other items to make my life easier in the future. Very kind, considerate and knowledgeable. It was a blessing to have picked Rick's to become my Plumbers of choice. Very fair priced! You have won a loyal customer!!

Joan B.

I had a toilet replaced with a taller one for my husband who is to have a knee replacement. Ernie came out - worked very efficiently and quickly - did a beautiful job. We were very touched by his offer to say a prayer for my husband's surgery. Exceptional and we are very grateful.