Rick's Plumbing Services

Rhonda G.

I called Rick's on Sunday and they were out on early Monday hooking up my new hot water heater. Randy was unbelievably awesome and was absolutely perfessial and knowledgeable! I will definitely use Rick's from here on out for any plumbing we make have. Thank yall for being a great company and we are very greatful!!!!

Ronald S.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

Allan S.

I have used Ricks for both small and larger projects. I had a flange break to the point the pipe bent so they had to remove the concrete foundation to replace it. They se set the foundation more level than is was before so the new toilet would sit more flush to the floor. It was done very quick only taking half a day.
A few months later I had an unrelated blockage during the weekend. The total cost was about 170 which included the non business hours charge and weekend rate. The plumber arrived quickly after the call was placed. And did not take long to remove the roots blocking the line. He then explained the options I had going forward to fix the problem before the roots regrew and blocked the line again.
Both plumbers were quick and knowledgeable. They were respectful of my dog and house. They are not the cheapest but I trust them to get the job done the first time.

Renee S.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

Sandra C.

we have had rick's come twice since we moved here 4 years ago.
they have done a very good job for us both times. the price was not too high for our retirement budget. we would highly recommend them and will use them in the future. morgan texas

Tracey S.

This company is wonderful! They answer the phone and come out when they say they will. All employees are friendly and do their job well. Everything was fixed very fast and they help deal with your insurance company. I wont use anyone else.

Victoria G.

They came out and give me a free estimate for 2 small gas leaks, both men were polite, quick and professional, price was reasonable! The young lady's who help schedule were helpful.. like any job times can get busy but otherwise they follow up and do their best thank you for your help!!!

Curtis J.

The entire staff up to the owner are completely rude. Everyone talked to me like I was inconveniencing them. Will never use again, and will tell all the fellow business owners I know!

Clark E.

My wife called Rick's to come out and check for the reason that we are experiencing a 'sewage' smell from inside our house. After setting an appointment and not making it on time, my wife had to call a couple of times to check on the whereabouts. They finally arrived, the next day, and were polite and courteous and suggested a fairly expensive smoke test to see if there was any blockages or breaks in our piping. My wife agreed and the guys got started but said that they couldn't access the vent pipes on the roof because our roof was too steep. The test was done and they told my wife everything checked out and was fine. But the smell was still present and nothing was done about it. I was curious to how effective the smoke test was if they couldn't/wouldn't access the vent pipes and called Rick's and spoke to Kristen (Rick's wife and office manager) and she said that there were other ways of performing the test but without getting on the roof, they weren't as effective. She was going to check and see what else could be done and call me back. I never heard back from her so I called and left a message. Still never received a call back so I called and left another message. And another the next day. And then another the day after that. Finally Kristen called while I was putting the baby to sleep and I returned her call 10 minutes later and never got ahold of her. I have tried 5 times, unsuccessfully, to give Ricks Plumbing the chance to correct the situation and nothing has come of it. I will never use them again and I will tell anybody that is willing to listen to not give them their business.

Nathan A.

I called Rick's plumbing and explained my situation that I had a 24 year old water heater that looked like it was on it's last leg and needed someone to come out and replace it before Christmas because that would be awful if it busted during Christmas. They came out and did an amazing job and installed a nice water heater that should last me a long time. I was able to talk to the owner and wanted installed what he would put in his own house and that's what I got. Poor guys were working in the freezing rain but they knocked it out pretty quick and couldn't be happier with their work. I would highly recommend and looking forward to having them do some additional work in my bathroom very soon. Thank y'all so much!