Rick’s Plumbing Service

Justin K.

I reached out to Rick's to ask about my water heater since it was leaking. I was promptly contacted by Jay via text, and Jay asked to send pictures of the water heater and the surrounding area which I did. Jay immediately responded and let me know that it was in fact leaking, and that I needed a replacement.

Jay provided me with options and a plan of attack free of charge. He was very knowledgable and very accommodating to someone who technically gave him zero business. If my house wasn't so far away from Rick's I would 100% use them.

Thanks for all your help Jay!

Robyn G.

We had an issue over the weekend, Rick's was quick to respond, and polite and easy to work with. They had a tech out first thing Monday morning and quickly resolved the issue! Definitely recommend Ricks if you need a good plumbing service.

Tara F.

I needed urgent plumbing service when a pipe broke in the middle of the night and I had no idea where to start in finding a reputable and trustworthy plumber. A friend recommended Rick's Plumbing Service and they arrived first thing in the morning - no waiting! Jonathan was professional, courteous, informative about the process he was undertaking, and went the extra mile in every way (even emptying out the buckets of water that had filled throughout the last few hours). He was able to do exactly what was needed in a short amount of time and, in the end, he was able to do it with very limited disruption to my home - just two small holes under the sink that are hidden from view. I highly recommend Rick's Plumbing to anyone in the Milford/New Haven area who is in need of service, and Jonathan in particular! There is nothing better than a serviceman who fixes the problem and leaves the house looking like they were never even there in the first place!

Ted M.

I contacted RIck's Plumbing Service after a Google search for a leaking toilet. I suspected a worn out wax seal. I made an appointment for the following day. My technician Tarif was 10 minutes early, exteremly professional and highly competent. The problem was actually more complex because the flange had rusted and needed to be replaced as well. Tarif was well prepared with all the necessary parts and tools and completed the repairs in a timely fashion. It cost more than I was expecting but plumbers are expensive and this required additional time and parts so it was very reasonable. I would certainly recommend Rick's and plan to use them in the future if the need arises.

Anna T.

My experience with Ricks's Plumbing was very positive. It was easy to contact them. Juliet answered my questions and scheduled an appointment for the next day. She also called 30 minutes before the appointment to confirm. Justin came on time and replaced the kitchen faucet for us. He was very professional and polite.

Jim C.

This is quite a racket. They charge $75 for a ""service call"" in which all they do is write you a very expensive quote for the plumbing job. Their quote to replace a leaky outdoor spigot was $250. That is not a typo. You are forewarned.

Hannah S.

Mike from Rick's came as soon as he could, which was 7am in the morning the day after our clogged pipe. He was very thorough, professional and courteous. Took 2.5 hours trying to snake the pipe! In the end, Zach and another guy came back the following day to replace the pipes. That's super fast, given most plumbers would need to order parts and coordinate with a contractor to get the stuff installed. Thaat would usually take a week! Great job! Very happy! Oh yeah, and upon final review of the job, the worker asked Rick ""What should we do about payment. Rick said, ""we'll worry about that later, let's just finish the job."" I imagine they will bill me through the mail, but it was nice that the money wasn't the first concern!

Catherine d.

Ricks Plumbing is by far the best plumbing company I've ever hired. They are profession, tidy, on time and best of all very fairly priced! Mike was such a great guy! He's so polite and informative, he was fast, clean and very realistic about the options I had with my repair. I will be using these guys exclusively from now on and will ask for Mike!

Rick R.

We had a plumbing emergency and Danny came immediately. He was friendly, competent, informative...couldn't ask for more

Angela T.

Mike came right on time, nice friendly guy. Explained what work needed to be done and provided an estimate right away. Within minutes, he had parts and tools ready to go. Very professional and efficient. I have dealt with RAPS, TRI-CITY and other plumbing companies here in town and was by far very impressed by Mike especially at RICKS PLUMBING and would use them again without hesitation. You won't be disappointed, Rose helped get me an appointment right away. Thanks for the great customer service experience, seems like it's a lost art for a lot of companies but not this one.