Rick Monz Plumbing

Stacy S.

I called with an emergency water line break and Rick had someone at my house within the hour. I highly recommend them from their quick response to their super friendly and helpful worker! And even better you can't beat the price!

Samantha M.

Called to have my dryer repaired at the recommendation of my warranty company. Fast, friendly service! I will use them again!

Ken S.

Not much to say but... nope. I should have read the reviews first. Bad customer service from top to bottom. Left our place a mess and ran.

LeeAnna R.

While I know working through HSA is different than calling them on my own but I wouldn't recommend them to my worst enemy. The lady that came with the guy to ""look at my fridge"" is the best experience I had the entire time. She tried vouching for me but the man with her was rude (thank you) and unkind not even telling me his name. I requested him not come into my home again due to the first encounter but he was send again anyway. He proceeded to be rude this time telling me I didn't know what I was talking about and spitting tobacco into my yard. I have dogs, I have nieces and nephews in my home that can get into this as it is right outside my door. He did not even attempt to diagnose the smell coming from my fridge, he took a picture and said ""nope nothing I can do."" I will ensure EVERYONE I know knows not to contact Rick Monz Plumbing. Maybe Rick is a nice guy, I would've loved to have him come out to my house to check my fridge and form a new opinion but against my wishes the first guy was sent again. They forgot about my yesterday so I had to take not one but TWO days off of work only for them to be an hour late today. Ah, and here's a picture of the tobacco that was disgustingly spit into my yard.

Nicole C.

What a jerk Rick is. Driving in the left lane and continually slamming on the brakes. Called to complain about the driver and was yelled at, called a bitch, told to pull to the side of the road and deal with him, then to call the state police station if I have a problem with him before he hung up on me. Then he called me back to harass me.

Jordan S.

Showed up on time
guys worked at a fast pace
got everything done
great work
def recommend

J C.

avoid like the plague. This guy is unprofessional, rude, and it seems he'll do whatever he can to avoid actually doing work.

Vishnu R.

They were prompt in answering calls, giving estimate on phone and getting stuff done.

Dave G.

pros--picks up the phone promptly and offers free estimate.
cons--didn't show and when called he said he had been tied up with a personal problem and he'd call back in an hour. never did. also, he apparently does not live in cranberry but greensburg.

Kayla S.

Absolutely one of the worst experiences I have ever had with a contractor. They did not come out when my hot water tank was leaking the day they were called, so it continued to leak over night. When they finally showed up the following day, there was an older man with a younger girl and the older man couldn't even walk up steps. So we had to assist with getting the tank inside of the house. A younger male then came to the house to assist. They made a complete mess in the room the hot water tank was in and didn't even make an effort to clean up the mess they made. About 5 minutes after they left, the top of the tank started leaking. Went to clean up the water and realized that someone took a shirt out of my dirty clothes hamper to clean the grease and plumbers glue off of the newly installed pipes. When we called the older male to tell him what was happening he lied and said that they didn't use glue, they used tape. Even though there is glue all over the new pipes. He then told me us he would come back and give us $30 for a $10 shirt. Additionally, they didn't even look at the tank or try to fix it before replacing it because it was covered through a home warranty. The older man said that he only took $300 cash for the portion that wasn't covered, never even provided an itemized invoice before running out the front door. Their lack of professionalism is absolutely appalling.... I wouldn't recommend this company to ANYONE!!!