Richmond Plumbing & Heating

Darlene C.

Great people great plumbers. I had a very badly clogged drain near my basement door and with a lot of hard work and knowledge Tyler got it cleared. I am so grateful for their work. It is not fun worrying if my finished basement will get flooded when it rains. Tyler was very professional, clean and nice. I will continue to use Richmond Plumbing & Heating as well as recommend them to anyone I know.

A very grateful and happy new customer in Staten Island NY.

Moon W.

I would like to take this opportunity to personally acknowledge and thank Richmond Plumbing & Heating and Jerry, Edger, and Julian for outstanding professionalism and workmanship.
A problem reoccurred after a total bathroom renovation, and Jerry, Edger, and Julian guaranteed the work would be done to properly rectify it. They and Richmond Plumbing & Heating were more than true to their word. A special thank you to Jerry for his professionalism, kindness, and assurance.
Again, for true professional excellent service, I highly endorse Richmond Plumbing & Heating!!!!!!!

Nancy L.

I recently had 2 plus feet of water in my basement due to recent heavy rain. I have used Richmond Plumbing services in the past and have always been satisfied with services rendered. The lead technician Tyler and John and Luke were all wonderful ! Tyler was extremely knowledgeable and caring . I was very stressed but Tyler rectified the water issues and also addressed a couple of other issues to a successful conclusion . thank you to all I really appreciate the professionalism both with the office staff and all the technicians ! special shout out to Tyler who was very caring . Nancy

Cathy D.

From the moment I called, till the moment I signed my check, all involved were completely professional, honest & sympathetic to my needs. When Chris arrived he was straight forward to the point & k ew what had to be done... he was honest & showed me the failed parts.. told me what he was doing& fixed everything in a matter of Minutes at a very reasonable price! I could not be happier!!! I hate needing repairs but I know for sure next time I do I'm calling them!! HIGHLY RECOMMENDED!!!

S. M.

My gas furnace crapped out on me. I called many places and each sent out a Salesman versus a technician. While all were free estimates, the estimates were mostly emailed to me the next day.
Then I met Joseph Vento, one of the owners of Richmond Plumbing. At first I didn't know he was an owner, but I can tell he was no ordinary salesman, he was the owner and an honest business man. He knew his stuff and was a down to earth extremely honest and friendly guy. He gave me a price that blew everyone everyone else away. And I offered an additional $500 if he could do it within the next few days as he first said his schedule was tight. He made some phone calls and told me he did not want the extra money and he would be here the very next morning!!!! Wow!! His staff showed up early and by the end of the day the job was done!!! This was a big job (old water radiator system).
They were polite, professional, and left the place spotless when done. I was lucky to put the bill on an empty charge card and called card company first and they gave me 12 months at 0% financing.
Joseph Vento. God bless you and your family for being so fair and honest with your prices

Jessie B.

Their service is horrible. I called them for a leak I had in my kitchen and I was told that the plumber will come out the next day between 1pm to 4pm. They never showed up at all. I called them at 4pm and asked them what happened to the plumber. They stated that they can send out a plumber now or I can reschedule. There was no call to say that the plumber was running late or he or she could not make it at the stated time. There was no consideration for me as a customer waiting for over 3 hours for a no show.

Nicholas F.

I decided to change heating companies to service my Boiler and I'm very glad I did . Jesse from Richmond Plumbing & Heating was very professional, knowledgeable and friendly. I would definitely recommend this company

Katiana L.

Thank God I found this company! I had a bad job down in my basement ( bad pipe work) from unprofessional people that claimed they knew what they was doing, but they didn't and as a result made my basement issue worse and a-lot of money wasted for a botched job. After my terrible experience I did my research to find a legit company and I was blessed to have chuck as my plumber. What chuck and his team did for my situation was amazing. He took his time to evaluate the problem and found other issues that we didn't know about. He is very smart and explained everything to me in simpler terms for me to understand. With working with chuck you can clearly see he loves his job and makes sure the client is happy. They are extremely professional, arrive on time and never left a mess, and very efficient. They never rushed and managed to finish the job under three days. Never felt i was being taken advantage of with this company like i did the other. Richmond employees really care for their clients as if you are there family. They really care about you and not just money. I would highly recommend this company to everyone!!!!

Anne F.

Joe and Eric were wonderful My sink was leaking and they order the part for me with the part being no cost to me They are great!!!
thank you

Richard C.

They do competent work, when they show up. Don't have an emergency and need them pronto, 24/7 coverage NOT. Overall rating is neutral.