Richie's Plumbing

Ange L.

I would never use this company again. They definitely overcharge their customers. When I initially called I was told that I would be charged $75 to have someone work on the hot water heater and if any additional parts or work would need to be done then it would cost an additional $150 an hour. Basically they tried to charge me $75 to show up at my house plus an additional 80 to 150 to press two buttons on my hot water heater. The plumber was only in my house for 2 minutes. If I would have known that I would have been charged $75 just for them to knock on my door I would have called another company!

Julia C.

Fast and through. Johnny was available and quick. I had a problem with a well line and he was able to come out and repair it quickly and efficiently.

Richard B.

Dave came out and replaced our kitchen faucet. While he was there I remembered a couple of other plumbing issue which he fixed as well. Very happy with the professionalism. He cleaned everything up after he finished. Excelllent experience.

Kathryn M.

i called and they came out next day Great! The price is outrageous in my opinion. The man was courteous, BUT was here less than an hour. He took filters off faucets banged them and the water worked again, He replaced a hose under the sink which didn't need to be because he doesnt like the kind i had on. Took a bicycle pump to blow out a pipe,
(5minutes)GREAT! For this I paid a $69 show up fee and $120 plus part for 1 hour coming to a total of $200!!!! PRICEY!! Make sure you REALLY need a plumber if you call them! I will use a handyman and Then and only then will call a plumber ---Lesson learned.
Also has a coupon of @35 off visit, but doesn't honor it any more ( I was told) in this day and age of computers TAKE IT DOWN if you aren't going to honor something! Only takes minutes!!!
I think the man Dave could have been more fair with his pricing.

Brandy J.

Quick service. Quick response.

However, dramatically overcharged for part and labor. $65 fee just to visit, and then $100 for 20 minutes of labor and a part that costs $10 tops at Lowe's (a part of equal quality). I know that the fee just for the visit is standard, but really makes me think...I'm paying this company to simply grace me with their presence, allowing me to use their service PLUS labor and parts on top of that? The whole visit was 20 minutes.

I felt as though instead of teaming up with me to find a solution, they simply tried to find ways to charge as much as they could. I am a homeowner with no handyman. Needless to say, I will likely have a need for a plumber in the future, and I likely will not return to Richies.

Bill H.

These guys were really good and professional. I had some problems with leaking faucets when we moved into our new place, and they fixed the issue and even stayed to test their work. I've had some shoddy work done by other plumbers, but I will certainly be using these guys again and would recommend them to anyone in the NOLA area.

Enrique O.

I made an appointment, the plumber showed up on time. He worked hard at getting our line unstopped. Seems it had never been routed before. He could have tested it once and let it go at that, but he made damn sure the line was clear. Seems he went the extra mile. He left the place clean afterward. Very professional.

Victoria B.

We needed immediate help for a toilet that kept overflowing. Saw Jen L's recommendation and it seemed solid. We lucked out with scheduling and these fellows were here within the hour. They did a great job, were very clean about it, and were friendly and courteous. Cost is no doubt normal-- you wish you didn't have to spend it, but it had to be done. They did a toilet repair that needed doing, and they were also exceedingly generous with information about how to diagnose a toilet problem and have empowered me to possibly handle certain problems myself in future. Really nice folks and I would trust them for future work.

Sharon C.

I've used Dial One at 2 different houses now and am always happy with the job they do. I had a plumber previously that could not figure out the problem. Richie came in and figured it out immediately. It was fixed by that night after a week of the other plumber coming back and forth.

Michael K.

So after the whole experience of getting ripped off by Richie's, I have a new plumber out fixing something else on the pool equipment and I found out they did a shoddy job on the work they did do.

They installed the copper pipe they replaced with ""quick fit"" connections instead of smoldering the copper together. There is constant water pressure on this line and it is causing it to leak.

Thanks for the rip-off work.