Richco Plumbing & Drain

Len K.

Had a minor leaking copper elbow on my hot water heater recirculating setup, it was a 2 minute job to fix, torch and solder only.... RichCo charged me $470. for the work. Took advantage of the situation, leaking water, and my need to get my water heater leak fixed.
Called another plumbing service for an upgrade to my water heater and recirculating system later that month.
Contacted RichCo regarding the high dollar amount of the charge and was basically told call a cheaper pluming service next time, additionally It took a month and numerous calls to get an invoice for this job for my records.
Additionally sloppy soldering job, see photo.....

Micheal F.

Great company.
I did not end up using their services as the job that I phoned for was an issue after all but I will reach out to them in the future.
They are very professional and they're local!

Cathy B.

WAY too expensive!
A $20 part and 15 minutes was all it took to replace a valve drain on my water heater.
They charged my $450.
I'm pretty sure they took advantage of my situation and my need to get my water heater fixed.
(The service guy was nice tho)

Gil S.

This company stood out from the start with their answering service and were able to send a technician even though it was already late. Matt was incredibly professional, nice, and knowledgable. He traced the leak to its source and came up with a gameplan that best suited my needs. I give this this company my highest recommendation and i thank matt for handling everything so well.

Sam G.

We called Richco to come out when our dryer shut off valve was faulty when we were getting a new dryer. I was not satisfied with the price, so I called and spoke with the company the next day. The manager got back with me and refunded me a portion of the fees that were charged. I felt they were professional and was happy with the resolution.

Toni J.

Wow.... They get one star for coming out asap. Edgar cleared my toilet for a lid that got stuck with a auger. 10 min. 225.00 is what he quoted if he had to remove my toilet and use a camara, he needed neither and still charged 225.00... Fernando the supervisor said it states here camara useage, i said he didnt need to remove my toilet or use the camara and i still pay 225.00, people beware this is classic screw the customer tactics! Use a local small plumber, they have integrity RichCo has NoNe!!!

Bob P.

What I hoped would be straightforward maintenance work for the sewer line of a house (owned by my wonderful wife) turned out to be a major repair project. From the get-go, I was impressed by the professionalism, work ethic and honesty displayed by the Richco personnel - especially Edgar Romero. Edgar carefully analyzed the (numerous) problems with the ""vintage"" plumbing system and further consulted with his supervisor, Fernando Hernandez. They thoroughly defined the scope of work needed to achieve a reliable, efficient plumbing system. The excellent teamwork and industry displayed by all the Richco personnel merit an A+ rating for the project. I could not be more pleased with the outcome.

Chris N.

This company is delusional with their prices and what they claim needs to be done. We were quoted so much more then what another company quoted us. They wanted to basically break down our wall to fix a minor problem for over $2k another guy came and did the same job for $120 unbelievable. Yes they show up right away. but wow, those prices!
Not ever going to use or recommend someone who wants to take advantage of people.

Monica M.

Great company. Had them out to service my parents house, and they were very helpful. I feel the quote for the work was fair, and was helpful to not have to shop around. Big shout out to Augustin in the office for the follow up.

Miguel A.

Unfortunately, I will never do business again. I set up an appointment for 3:30-4:30 and they never showed up. I call the office and they'd said they would get back to me but never did. I owned the house but not currently living there, so I had to take the day off plus l drive out there. I wouldn't have mind if they would've let me know they couldn't make it and to reschedule. I had to go out of my way to reach them, obviously they don't care about my business.