Richards Rooter and Plumbing

MoMo Z.

The loveliest man/plumber! So happy to have found Richard through a neighbor referral. He immediately texted me back on a Sunday evening and heard me out on my issue. Showed up promptly to my house Monday morning and spent several hours diligently trying to diagnose the hot water issue I was having with my 2 year old Navien water heater. He ordered the part through Navien which showed up the next day, installed it same day and stayed well past his normal work day to fix another condensation pipe I had leaking and I was back to taking hot showers (after several months of frustrating cold/lukewarm showers dealing with other plumbers who weren't interested in spending time trying to diagnose a somewhat unclear issue). Thanks again, Richard!

Ariel E.

Richard is professional, explains his work in a calm and patient manner, and recommends the best course of action before executing flawlessly on the work. He has installed a new water heater and added a loop to the pipes. I now get hot water in 10 seconds instead of 2 minutes! His prices were competitive for the work done. I would highly recommend him for all your plumbing needs.

Rob J.

Really great honest hard work. I contacted Richard to help me repair my water heater after a trip I took. He replaced it with great attention to detail. I now have the Lamborghini of water heaters. Nice guy and crew also!

Stella A.

He always responds and always comes to the rescue as soon as possible...
And always finds and fixes the problem !!

Julian B.

I cannot recommend Richards Rooter and Plumbing enough. I've had two experiences with Richard, and both times he exceeded my expectations with his thoroughness, professionalism, and care for my property.

The first issue was a clogged sink. I initially had another plumber (not Richard) come out to assess it. That plumber quickly identified a leak I hadn't noticed but suggested a highly invasive solution: cutting through the exterior of my house to replace the pipe and locate the source of the leak. He gave a very low quote but didn't inspire much confidence, as I had to prompt him to even consider a less invasive option, like going through an interior wall. He left with no clear resolution.

I decided to call Richard for a second opinion, even though he charges $250 for the first visit (which applies to the final work). It was absolutely worth it. Richard was far more thorough. He had me run water until he could pinpoint the general area of the leak, showing me exactly where it was coming from--something the first plumber never did. Richard initially mentioned the option of cutting through the exterior wall but took the initiative to explore less invasive solutions. He checked under the sink, found an access panel, and determined he could fix the problem from there without any wall damage.

Yes, his quote was higher than the first plumber's, but it reflected the quality of his work and his attention to detail. I went with him, and he replaced the pipe without issue. It's been working perfectly ever since.

The second issue was a sewer clog emergency, which happened on Veterans Day--a public holiday. Despite that, Richard arrived within two hours of my call, which was incredible. He snaked the line, unclogged it, and then ran a camera to show me and mark exactly where all five root intrusions were. He gave me a clear and reasonable quote for replacing the affected section of the pipe. Again, while his pricing may be on the higher side compared to lowball offers, it's in line with the area (Los Angeles) and reflects the care he takes to avoid shortcuts that could harm your home's value in the long run.

With Richard, you pay a bit more, but you get thorough, high-quality work from someone who genuinely cares about protecting your property. Highly recommended for anyone looking for a reliable and skilled plumber!

Germ M.

Amazing service! Fixed everything immediately and explained the issues throughly. Highly recommend!

Ryan Z.

I was in a jam without cold water in my shower - Richard was the only plumber to respond to me on a Sunday. He was here within half an hour and fixed the issue in less than 30 minutes! I'm very grateful and happy I can shower again!

Chad G.

I called Richard when I needed some plumbing related work. I explained the uniqueness of our situation, and he responded with whatever I can do to help. I called six other people before I talk to him and really liked his demeanor and everything he had to say. I sent him to my clients home and he acted professionally and left a good impression with them. Thank you Richard.

Heather T.

Richard came to our house promptly and was able to fix a series of complex issues within the day. He is very knowledgeable about home water heaters, water softening systems and water pressure regulators. We are very happy with the work he did. I will definitely call Richard again.

Chris P.

I came home after 3 months away to my bathroom just being a mess. Richard fixed my shower valve (it works smoother than it ever has), threw in improving my shower head water flow for no extra charge, he fixed my leaking toilet, AND fixed the undercarriage of the sink that had spewed gunk everywhere while I was gone. He was informative, fast, fair priced, and cleary just experienced and at the top of his game. He's now saved in my contacts, he's my guy.