Ribbs Plumbing Services

Joe Z.

They charge $49 for coming out and charge $189 for analyzing the issue. In my case, I was told I needed to replace a second part of the cartridge in the faucet. I bought the part and replaced it myself.

Reid B.

We are extremely satisfied with the work provided by Tim Vu and his crew Angel and David at RPS.

When our sewer backed up, an inspection by RPS hours later revealed mud inside our sewer line. Our home had its sewer line redone by the previous owner less than 10 years ago, but it failed at a joint due to bad workmanship. Muddy soil from recent rain was clogging the line.

We opted for a full replacement. The previous job was done without permits and without a property line cleanout -- and the replacement would be with permits, with a property line cleanout, and would fix all of the previous line's grading issues.

The cost was very reasonable for the amount of work needed. We were quoted a similar amount by another plumber who would not have pulled permits.

RPS completed this major project on time and on budget. They even were extra careful to work around our landscaping by relocating small plants, using care excavating around trees, and using pipe burst as much as possible to avoid digging up the entire line. The pipe burst occurred during a massive rain storm and they stayed late into the evening to have everything ready for an early city inspection the next morning. The team restored our landscaping and took care to ensure the backfill was properly compacted.

After the work was complete, Tim was super helpful in providing statements required by our insurance company to have the work reimbursed. This was in addition to extremely detailed notes and photographs (over 40 pages including photos) of the work in progress Tim and his team already provided. We are especially thankful for all of these details because it clearly demonstrated evidence of a covered loss. We would have been unable to access thousands of dollars of insurance benefits if these detailed photographs were not provided.

We are about to begin more work on our property and I am very glad to be extending a properly graded and installed system which was inspected by the city with proper permits.

Enrique M.

Not sure where to start with RPS, they did a fabulous job at repairing what I needed! My home is an older home and needed a sewer cleanout to comply with the city code. So Dave N. and another gentlemen came out to inspect my home and sure enough they found out that I needed a sewer cleanout installed on the property since there wasn't one present. So I setup an appointment to have that installed and the very next day David M. came out and installed my new sewer cleanout.

In less than 48 hours they came out to my home, made an inspection, setup an appointment, came back and completed the work to be done. RPS was quick, easy to talk to, very friendly, and were honest people. I would absolutely go back to them and recommend them for any other future plumbing services.

Kate D.

I cannot say enough good things about Tim and his crew.
I recently purchased an old home, and I knew the pipes were old. Since I was going to do other renovations, I decided to update the plumbing at the same time.
Tim came out and performed an inspection, and gave me very clear recommendations. He explained everything so I understood why he was recommending the updates. He was able to give me a quote within 48hrs, and the quote was very clear; every service was broken down.
They were able to get started within a couple weeks of my inspection, which was surprising considering how many people are doing renovations these days.
Tim and his crew were very professional and courteous; they always wore booties when inside the house, and kept a clean workspace. I was away from the house while they were working, but my neighbors all mentioned how polite and quiet they were.
Tim kept me informed every step of the way, and even found me opportunities to save when possible; I never felt upsold or talked down to.
The final work looks organized and neat, and they took away all old pipes, as well as cleaned up the areas they worked in.
I highly recommend Tim, and I will definitely be calling him when I have additional work to be done.

Alan C.

Superlative service on a difficult job, detecting a leak. After finding it, I received an initial quote but was it ""reasonable""? Like most consumers, I
wasn't sure but the quote was in the cost range and Tim thoroughly explained all my options. Turns out, the cost was out of pocket and the area was behind the water heater in the back of our water heater/furnace closet.
After excavation and moving the heater, they discovered the problem, a good sized hole in one of pipes underneath the flooring. The ""team"" (Tim, David and Angel went to work, planning, analyzing, cleaning and turned a possible 2 day job into 1, and I was more than satisfied with the superb workmanship that they did. It is comforting to know I have found a company I can trust. They are reasonable, professional, thorough and courteous, all
hallmarks of a solid company. Good luck, everyone, Keep up the good work!

Ani C.

Had to get a water softener tank and pressure regulator valve for the house water connection replaced. Called in bunch of service providers but Jonathan was the guy who gave me the honest inputs and from the beginning to end was great; professional but casual enough which is a great mix. Confident but practical and gave me honest inputs. TBH was totally surprised to see a young guy so skilled. RPS has my plumbing business going forward.

Ray I.

I want to thank David the service plumber and the rest of the RPS team for the hard work and great experience in an emergency plumbing problem I had. Toilets overflowed on me and a plunger was not effective. I scrolled on line and couldn't get through to any plumbers. RPS was responsive and efficient when they answered and got me scheduled for same day service! Very professional office communication and the service plumber David that showed up was very professional about the plumbing problem and very polite in regards to being in my home. Wore boot covers and cleaned up the area real well. Great hard working company that took care of me!

Suchiir G.

We wanted to do a water re-pipe, and I was calling plumbers to get the house inspected. R.P.S charge $49 for coming over and inspecting, while many do not. From reviews, R.P.S looked good, and I thought to get a quote and hand them over the job.
Plumber Xavier Galvez came over. Rather than inspecting the house professionally he simply kept saying three words -- ""This is weird"". He didn't want to go into crawl space, didn't want to do any ""real"" inspection.
Please avoid inspection from this company especially Xavier Galvez.

Kim H.

David & Javier came out today for a cleanout backup. I can't imagine going anywhere else for plumbing problems. We have used this business a few times and every time they are so nice, on time, respectful, they know what they are doing, and.....they don't try to overcharge you for the work they do! So many businesses up their fees as soon as they see where you live or your zip code. RPS Ribbs is the BEST! Anyone going somewhere else is CLUELESS!!

Jay P.

I reached out for a sewer line replacement. The initial engagement was quick. There were some hiccups in setting up an appointment for a ""free"" estimate, but it was quickly sorted out. When the technician came, I was told that I needed to pay $199 for him to run his camera and figure out how much would it cost. I had clearly mentioned what service I wanted and if the estimate was ""free"" why should I pay for it. Also, if their model is to assess thoroughly and then provide an estimate, they should have mentioned that upfront. It was a waste of time on both sides. Eventually, I went with someone else, who was very professional from start to finish.