Ribbs Plumbing Services

Malou A.

We're so satisfied with the work that Joseph Salazar from your company did to our plumbing problem! He came on time, explained what the problem was and gave us a quote. He did a great job! Fast, clean and very professional!!! Thank you!!!!

Owen D.

So after such a great experience with the first hose bibb (see earlier review), I decided to have these guys do some other repairs that were also needed. I needed a new wax ring on one of the toilets (plus the toilet and tank needed tightening down) and two other hose bibbs needed to be replaced.

I sent them a message via their web site and didn't hear back for a couple of weeks. Not sure what went wrong there, but they somehow never received it or never responded. Sent them an inquiry via yelp on a Saturday evening and had a reply within a few minutes. I explained what was needed and we agreed on a timeframe Monday morning for them to come out. I mentioned that Dave had been out before and knew the property. I also mentioned that he'd know what was needed for the hose bibbs as they were identical to the previous repair, but without me messing them up first this time. (yeah, I made a hash of trying to rebuild the first one before calling them)

They sent two people out for this one... Dave and a guy Dave was training (whose name I unfortunately forget). Anyway, Dave went to work on the hose bibbs and the other guy tackled the toilet. (yeah, the new guy gets the worse job... RHIP I guess.)

Both of them were very careful and considerate of my house at all times. The repairs were completed very quickly, but not at all rushed. There have been no issues with the repairs and I'm again very satisfied with working with RPS.

Hopefully I won't need any more plumbing work any time soon, but if I do, these are definitely the guys I'm going to call. Local, Family Run, Friendly, and Excellent customer service at a good price. Hard to beat that combination.

Chris H.

Dave and Ernie were super friendly and gave fantastic customer service. They came to my house to help me with a couple of shower leaks, and while they couldn't fix my problem (because it would involve breaking the bathroom floor tiles and accessing the underneath of the shower, in other words, an entire remodeling project), they were nice enough to give good advice on several other issues we had with our new home. Best part - they didn't charge us the service fee even though we took about 30 mins of their time. When it's time to do other projects in the home, my wife and I will be sure to contact them again.

MARCUS S.

Had a plumbing/gas issue @ my investment property....called RPS and they were able to confirm a date and time that worked for me. They told me that they would call me when they were about 20 mins away...and they actually called! Unlike other places that say this and never actually do, it was good to see that this company actually followed through with what they said they would. Joe & Isacc explained the work they would be doing prior to beginning, and gave me an estimate for the services, and we even exchanged text message updates as they went along. Overall, great communication, follow up, and service.

Jesse G.

Did great work at a good price. Skilled services in the Bay Area are all expensive, but RPS was fair for the area. Made the transaction easy on me as it could be. I highly recommend.

Yelp R.

My wall was leaking water. They sent someone whin 3 hours, stopped and fixed the leak in two hours

Andrea S.

Very pleased with the services this business provided for me today. I had been dealing with a loud water pipe issue off an on for years. They were able to come do a free diagnostic (on a July 4th holiday) which was great as I had a rare day off.
The tech assessed the noises and felt they were related to a valve in the back of the toilets which he was able to replace, and also assured everything was under warranty and to please call if any future problems. I was very grateful, and impressed with their friendliness and professionalism.

Sandra W.

I called RPS on a Sunday evening when my hot water faucet in the bathroom would not turn off. I shut the water off at the valve under the sink and took the handle off to see if I could fix the problem myself by replacing a washer or ""O"" ring. This faucet had some kind of cartridge that I had never seen before, so I decided to call in the experts. Angies List rated RPS with 5 stars as did Yelp. Bernadette was very accommodating on the phone and said she could have some one out first thing the next day. The technician, Joseph Salazar and his assistant Isaac showed up the next morning as promised and were very polite and professional. They diagnosed the problem and gave me my options to correct the issue and the price quote for each. They completed the job in a very short time period and gave me the senior citizen discount that I had requested. I am very pleased with the job they did and will definitely use this company again

Jim C.

I contacted RPS Ribbs Premier Services for a leaking angle stop and supply line under the bathroom sink at my office. This leak required turning off all the water to the office, so having someone come out as quickly as possible was needed. They came out within 20 minutes of my initial call and assessed the situation. They could not do all the work at that time (it was at the end of the business day) so they scheduled to come out the next morning. The technician arrived and started working on the bathroom valves and supply lines and wound up replacing some supply lines, valves, and hose bibs in our warehouse as well. Two more technicians arrived with some parts and to help out. They finished all the work within two hours. I have used RPS Ribbs Premier Services at my home as well (replacing a leaky kitchen sink drain and strainer) and I will absolutely continue to use them in the future and recommend them highly.

Ashley P.

I needed to replace my water heater and was referred to this company by a friend, The lady who answered the phone was very nice and friendly and scheduled me for the next available appointment. The technician arrived right on time, very professional and in a clean uniform. His name was Joseph S. He did a full inspection of my water heater and provided me with a few options. He was very knowledgable and friendly. I highly recommend this company for quality work and professionalism. In addition the pricing was perfect and the new water heater is working great, very happy client.