Reynolds Electric and Plumbing

Maintenance D.

Tyler came out to check a switch to 3 outlets and possible ground issue. he tested the first plug and said the 3rd probably had a faulty ground. he gave me a switch and an outlet and said, ""ex fix, go ahead"".
I replaced the switch, which had no ground connected. now that's good. the outlet was the wrong one, as he never pulled it to check. when i called for advice i was told i would have to pay another service charge.
I am semi happy and would love to have what we paid for. to actually check the items. i probably would have given 5 stars.

Update:
Wade called me back and wanted to talk. I don't agree with his points but i respect that he wants to mitigate any possible misunderstandings. after asking me to change my review to be an honest reflection he also apologized for obvious oversites on their part.

i hope to work with them in the future... its not that you make mistakes (everyone does) its about what you do after. they worked to make it right eventually!

Jess T.

Like another reviewer noted, Reynolds does charge an $89 estimate fee. This is something that I'm all my years of hundreds and hundreds of contractors I've never seen. But, we think, company has a good reputation so maybe they'll be a good company to work with. No complaints about scheduling, two guys show up. They write up the vaguest estimate we've ever gotten-- no itemization, no model information, nothing, to replace a gas water heater for almost $9,000. This is a unit that would probably cost in the $1500 range give or take. So we got charged 89 for an estimate on work they CLEARLY weren't interested in doing in the first place. We would have loved to have known that before we asked them into the house. My husband paid the estimate fee, but honestly given their way out of line estimate it feels like a huge scam. Another reputable local company gave an estimate for half that of Reynolds, same materials-- and the estimate was free. Reynolds lost a customer for good on this one.

Abby H.

Very personable, professional, and reliable. The electrician was able to start work immediately with a very clear plan and estimate. Even the woman who answered the phone to schedule was awesome!

Office M.

We had Reynolds Electric and Plumbing out to our business last month and they did a number of things for us. They inspected a toilet that wasn't functioning properly, they installed a garbage disposal for us, and they looked at a main drain issue under our building. The guys were fantastic and did a great job. The only reason I am giving them 4 instead of 5 stars, is that they were a little pricey. I would definitely use them again.

Michael T.

I just called for an estimate on installing an electric car charger in my garage. I was informed that to receive AN ESTIMATE, Reynolds Electric would charge me $89! I have never paid for an estimate from any contractor for any job...ever! Providing estimates to potential clients at no cost is PART OF DOING BUSINESS! Reynolds feels a potential customer should PAY THEM for the chance to be hired. AVOID!!

Kenny K.

Talon was quick and accurate diagnosing the issue and fixing it. Should have called them sooner.

Patty N.

I had an electrician and plumbers from Reynolds all in one day. Every single person went above and beyond to help me with the issues in my house. They not only listened to my concerns, they provided a number of proposals to help. I was given choices, issues were fixed, and the entire time all the gentlemen were extremely respectful and a true joy to work with. Not only were the technicians amazing, but every person in the office I spoke to was super nice. I strongly suggest you try Reynolds for electrical and plumbing work. They are truly amazing!

Lillian W.

We had the need for electrical repair service, and as usual, the service was impeccable. Mike is amazing! It was so great to have him back at our home. As before, he listened to our problems, responded, asked all the clarifying questions he needed, then proceeded to fix the issue. It is so rare to find a company that provides great service and amazing workmanship. Reynolds Electric and Plumbing is that company! -Marion Wolfe

Jen P.

Communication on this job was excellent throughout the process. the dispatcher/office staff were friendly, helpful and extremely efficient. The plumber was prompt, polite and professional while he completed the job with obvious attention to detail. The quality of service was notable from everyone involved. I will definitely call Reynolds again when the need arises!

Catalina D.

Every interaction we've had with Reynolds has been wonderful! From plumbing to electrical needs, this company has come through for us with clear communication, swift appointment scheduling, and excellent quality of work. We did a major kitchen remodel and needed a new electrical box in our home. Rod showed great care for his skillful work, and we felt as though we were centered as clients whose project mattered. We also are very grateful for the excellent communication in the scheduling office provided by Bryden, Erin, and Sarah. Thank you, team, and we hope more people continue to work with you!