Rex's Plumbing & Heating

Evan o.

Didn't even show up the first time with no warning. Waited all day at home. Even when calling. It look over 10 calls to get another appt.

B G.

UPDATE: the leak was not the toilet at all. There was water on the floor again within 2 hours of Rex's plumber leaving my house. I discovered that it was the bidet that was leaking, not the ""bad wax ring"" on the toilet as ""Tony"" told me it was!!! WHAT A DECEITFUL, DISHONEST COMPANY THIS IS!! SHAME ON TONY AND THE ENTIRE COMPANY! They owe me a refund for the lies and bogus work they did!

First message: I am elderly and feel I have been taken advantage of by this plumber! They charged me $249.00 to replace the wax ring under my toilet! I was so aghast at the high fee just for replacing the wax that I called other plumbers to check their fees. One would have charged me $75! So Rex's grossly overcharged me because they could get away with it!

""Tony"" the plumber who came to my house, also told me the ring would last only 2/3 years because of our terrible Fort Collins water eroding the wax! And told me I needed a water filtration system - for $2,800!!!!

What could be more clear than this company taking huge advantage of an old lady by herself! DO NOT USE THIS COMPANY-THEY ARE DISHONEST,!!?

Manuel E.

Hired them to perform standard furnace maintenance. Kevin hardly did any work except he replaced a part that was working and did not need replacement. Charged me a hundreds of dollars for the part and replacement. I hired another company, Poudre Valley Air, afterwards and they did a 45 point check and confirmed the part did not need to be replaced. I am pursuing small claims court.

Cindi R.

Honesty, great prices and outstanding communication. They even kept us informed of his later arrival (still within the two hour window). I will definitely use them again.

Megan L.

I have had a terrible experience with Rex's Plumbing and Heating. After several failed attempts to fix a water heater they installed, they charged me $1,200. I had to eventually call another company who fixed it right away. Even more disappointing they have been unwilling to negotiate on their bill (although they claim they have, this is not true). They have proved to be a dishonest and unethical company and I would caution anyone from using them.

Suzi S.

We just moved to Colorado from South Florida. After receiving several obscene estimates to replace several toilets in our house, we contacted Rex.

Office staff super friendly and professional. We selected this company not just because of price but because of their efficiency. Rex did the job, and wowwww were we impressed! So friendly and knowledgeable...a true professional. (I should add that I'm a kitchen and bath designer so I know what I'm talking about!)

We've already contacted Rex's to come out and give us an estimate for replacing our kitchen sink and doing all the corresponding plumbing, and have a third job in mind for them!!

VERY HAPPY CUSTOMERS!!!!


UPDATE.....
I'm a kitchen and bath designer, so trust me I know what I'm talking about! The office staff is equally friendly and professional!

Rex is here now replacing our kitchen sink, faucet and disposal, and once again we are THRILLED! We highly recommend this wonderful team for all your plumbing needs!

David H.

I feel extremely fortunate to have been a customer of Rex's.

I bought and had installed a Navien Tankless water heater NCB-210E, and after consulting with Rex himself, we scheduled for the next week. The install was complete in two days, finishing up with Rex checking the system, and explaining details, and answering all my questions. His team was professional, punctual, friendly, helpful and knowledgeable.

All of my phone calls/messages/emails to Rex's office were promptly returned in a friendly and helpful manner. The reminder phone call the day before Rex's team's arrival was a really nice touch.

With customer service and a price that both were second to none, you can't go wrong when you call Rex's Plumbing and Heating.

Mary P.

REX's Plumbing and heating came in and fixed out boiler right after LIghtenUp overcharged us and didn't fix the problem in the first place.
REX is knowledgeable, polite and I will have him fix any future plumbing and heating needs I may have.

Lana N.

This Company is absolutely amazing. This is the third plumbing company I have had business with for our house, and was by far the best. We actually had Rex himself at our house, Who was a third of the price of the other two and did better work! I actually demanded he charge more than he was going to lol.

He has done everything from fixing a gas leak to minor plumbing repairs. I can't say enough positive things about Rex. You would be absolutely crazy to choose anyone else. He is the best.

Tori B.

They cancelled my Friday afternoon appointment after 5, which meant of course no one else was open for the weekend unless I wanted to pay the emergency fee. Terrible customer service. There are plenty of plumbers in Fort Collins to choose from, so I advise giving your business to someone else.