Restore Tactics

Farah G.

We had our toilet clogged up and we had several plumbers come in and couldn't get to the bottom of it. Once Restore Tactics came in they got straight to the bottom of our problem and they were very knowledgeable and had the best team come out here Erick and Frank were very polite and very knowledgeable explained everything in detail to us. We thank you for your services. We will definitely be calling Restore Tactics for any services we need here at the office. Thanks again =) I will highly recommend them. =)

Thank you from all of our team here at
Eyes of The Marina Optometry

Chelsie S.

I reached out to Restoration Tactics because I have been suspecting that there is a mold issue in a leaking window in my place. After reaching out to my leasing management to check for mold, all they did was paint and out caulk. I ended up having to hire RT on my own to do a mold test. Roberta was super informative and help and caring. She sent Eric out and he was wonderful. I highly recommend using Restore tactics as their company is caring and thorough. thank you!

Bridgette W.

It's not Restore Tactics. It's SCAM TACTICS. These people are scam artists. Unfortunately most people will only read this when it's too late. They look professional as scam artists do. They will up charge you for anything and everything. They changed a faucet and tried to up charge me more to change the drain pipe. Then they tried to get $222 to change a sink flange in the kitchen. Their tactic is to get in the door. Once inside, they start their game. I'm not surprised their website is offline. STAY AWAY!!!!!!!

Nechama J.

This company did work for sewer line without permits and will not return my calls to correct the issue. Stay away. They have been giving the run around for over a month.

Leah R.

We currently have major plumbing issues in all three of our bathrooms. The sink is deteriorating along with the faucets and mold has formed. We had another company come out (a vendor from our landlord's American Shield coverage) who came out and told us we'd need a total renovation of the sink. Lupe, w/ Restore Tactics came out, gave us a detailed description of the problems and will be able to fix it without major renovations as well as the other 2 bathroom sinks.

We have worked w/ this company before and they are very professional, courteous and most importantly very skilled at what they do! I HIGHLY recommend them!

Not only is plumbing their specialty but restoration/renovation. So if you need new floors, a door, etc., they can do both in house and at a reasonable price.

Also, Kudos to the very professional and courteous staff: Vanessa (office mgr), Lupe, Robert and Javier (plumbers) and Jesus and Jimmy (Restoration)

Sheryl S.

I am so elated that I found this company! They installed an automatic GAS SHUTOFF VALVE AND CLEANED THE DUCTS to our clothes dryer! They were unbelievably EFFICIENT, HARD WORKING AND MOST OF ALL KIND AND PROFESSIONAL! They finished the work an hour and 1/2 earlier than expected! A BIG SHOUT OUT TO : LUPE -ERIC AND JUAN-----they did such an amazing job that I will be calling them again for our plumbing issues ....these 3 men are THE BEST
Thank You Vanessa as well !!! I highly recommend
Restore Tactics....5 STARS ALL THE WAY !

Coach A.

NO ETHICS or INTEGRITY. Restore Tactics Inc AVOIDS warranty claims and is NON-RESPONSIVE.
I called Restore Tactics Inc, pulling the original invoice for installation of three new toilets and a flange stack. The initial repairs were completed and satisfactory.
The city installed ""smart"" meters and I received notification of continuous water flow. Researching this we discovered the toilet, previously replaced, was the cause.
I called and spoke to Vanessa. I was told to email a copy of the original invoice. I scanned the estimate, business card and original invoice and emailed the same on August 17, 2022 immediately following the telephone call. August 19, 2022 I sent a follow up email.
The emails contained requested documentation and my cell number for contact, which is also on the invoice.
August 24, 2022, I have yet to receive a return call or email response.
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NOTE: The original invoice and documentation specifies a three (3) year warranty. ****WE ARE WELL WITHIN THE THREE (3) YEARS!****
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Restore Tactics Inc does not honor their WRITTEN commitments.
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With water restrictions in place, the water companies providing notification of continuous water flow and threats of excessive fines, I immediately contacted Restore Tactics Inc. When we first had an issue they were responsive wanting their $1700 plus in work. Now that they have been paid their customer is MEANINGLESS.
Buyer Beware. DO NOT USE Restore Tactics Inc.

Joshua M.

Do not trust the good reviews. Most of them are the same people (employees, associates or family).

This group is full of thieves. They came and charged me for services they never completed. They also never finished the work. I had someone else come out and finish because they never respond. They now want more money, even after I paid them. They are trying to steal from the insurance company now. They charged me for storage and nothing was ever stored. This is by far the worst group of people and because they're out of state with a salon address, they hide from their clients. Don't trust them and don't work with them.

Gen K.

I don't normally write reviews, but I want to warn anyone that might be looking for contractors to look elsewhere. I first called them because of a slab leak in my kitchen. They were really prompt and took care of the issue the next day. They were much more expensive than other quotes, but assured me that a decent chunk was a deposit for the remediation equipment and I could bill it to insurance later. Spoilers, I lost count of how many times I asked for a receipt with the breakdown and still haven't seen it.

It all went downhill after the plumbing work. I kept them on for the demo and build back and it was by far the worst contractor experience I have ever had. They were incredibly unresponsive and would no-show more than they would show. When they did show up they would arrive very late and leave very early and then disappear again for weeks. Each day telling me they would be there they next day and then not responding. This went on nearly every day for a few months.

They managed to stretch a couple of weeks worth of work over 3 months, and they still have not finished but insurance paid them the full amount, so they've stopped responding to me. In addition, one of their sub-contractors used some of my tools and forgot and took them with him. I let the site supervisor know (who was great, by the way, but sadly not in charge of scheduling) and he asked me to let their main office know so they could remind people not to use customer's tools and also so they could replace it. I let them know expecting them to replace them but they didn't even offer and ignored that.

Overall, this was an unnecessarily stressful experience, I have a full time job that doesn't involve chasing them every day and lived in a construction zone for months instead of weeks. And, as I mentioned, they never finished the work. I would not recommend this company to anyone.

John L.

I called RT to clear the main sewer line - 4"" pipe. They told me that they intentionally do not use blades at the end of the snake. So they ""cleaned"" it with just a 5/8"" wire that they bent at the end. Water came down bc they made a hole in the roots' canopy, BUT DID NOT CUT THE ROOTS. When I inspected the drain with a sewer camera I have, the roots were still there. RT men were present and saw it but refused to clear it. The roots remain and sewer will clog in 2/3 weeks and they will demand payments for clearing it again. I am lucky I have a camera. Other people do not and when the water recedes, they think that the issue is resolved. In fact, nothing was fixed and it is a way to get paid again and again for the same job. It is a scam and should be reported. RT deceives people.