Repipe1

M. W.

I had my house in Los Gatos repiped last week. The job was especially challenging because my house was built in 1950, the bathrooms have no crawl space, the pipes are in the attic, and most of my exterior and interior walls are made of concrete blocks.

I received 4 bids for the work and Repipe1 provided the best price. The salesman, Bill Landers, was totally professional and patiently addressed all my questions and concerns. The guys showed up at 8 am as promised and completed the job by 9 pm. The project manager Ramiro and his crew were very pleasant, neat, professional, and knowledgeable. The copper pipes were installed in one day. Ramiro promptly followed up on a few things that needed to be addressed, and scheduled the inspection and the walls to be patched. The work easily passed inspection and the wills were nicely patched.. The entire process went well. I am very happy with their work and would recommend Ramiro and the company to anyone needing repiping.

Y b.

I recently had a hot water pipe in my slab start leaking.....a week before Xmas. I talked to Bill on the Thursday the 18th and on Sunday the 21st Ramiro and his crew showed up at my townhouse at 9am, walked through my place explaining everything that they were going to do, covering up furniture, protecting valuables, masking off areas from dust, etc...I had my whole bottom floor repiped and running hot and cold water by 4pm. At 8:30 monday morning Juan and George showed up to repair all of the holes in the sheetrock, and they also explained everything to me and made sure everything was masked off. By Tuesday the 23rd at noon everything was done, all holes patched, taped and textured. As they promised I was not able to tell it had been patched as they were able to match the texture to the rest of my house, all that's left is for me to repaint which I expected. They even repaired a few places that needed it, that had nothing to do with their work. I'm not saying this whole process was not an inconvenience , because it was big time, but between Bill, Ramiro, juan, George, and the other workers, they made it possible for me to have a decent Xmas thanks to them following through!!!
Thx!!

Jess W.

The bottom line:

These guys are great at repiping and I would highly recommend them for that.

They are only okay plumbers though, and I would not recommend them for other tasks outside repiping. The salesperson, Bill, will promise you the world, and you will be disappointed. Also angry, because you will spend a lot of time on the phone straightening it out.

The details:

We repiped our whole (tiny) house from the original 1920's steel to copper. When we got the quote, Bill swore it would be a piece of cake to replace a leaky shower valve, install a laundry box for a washer and a gas line for a new dryer. When the guys showed up, they were ready for the repipe but they knew NOTHING about the other work that Bill had promised. In the end, after a few frantic phone calls and a 7am trip to the plumbing store, the plumbing and gas were installed. However, despite Bill's promise that the washer/dryer would be installed, we had to hire a third party to do the installation. In addition, the Repipe1 guys did not do a leak test on the gas line, and we found a gas leak later that had to be fixed. We're not completely sure it was the result of this work, but we did find it shortly afterward. On the plus side, the copper pipes are great so far, and the price was good too.

Miles K.

Had a washer line leak. Francisco and Bernie came out on time, figured out the problem (ok, a loose connector) and had it done in minutes. Both guys were very courteous, friendly, and professional. They told me what to watch for and to call them if the problem came back. Repipe1 is my plumber of record from now on!

Sandra M.

I had my main water pipe replaced yesterday. I initially had it scheduled for Monday the 13th, but was asked if it could be done sooner--over the weekend. I consented and they arrived on time Saturday A.M.. The guys worked hard and they were nice enough, but I expected more. For example, they did not post the permit to replace the water pipe and when I asked, they didn't know whether a permit had been pulled. Also they provided no safety barriers to cover the trenches that must remain open until the job is inspected-two days from today if we can get the inspection on Monday. This leaves me liable if someone falls into the hole and injuries themselves. This is totally unprofessional surely they had this issue on previous jobs. Lastly, they did not install a pressure regulator on my new water pipe although it was included in the price along with shut off valves. Interestingly, the only time I could not reach someone was when I needed to discuss my concerns. Haven't heard from anyone yet:(

Called Repipe1 first thing Monday morning after checking with the city to see if permits had been pulled. Permit was NOT pulled prior to starting the job. Also I found water leak where plumber had joined new pipe to the main. Rather than do the job correctly the leak was buried under a pile of dirt! Concerned about other buried leaks!




Sandra M.
Vacaville, CA

Vespasian O.

On the whole, we were very pleased with the job done by Repipe1. In order to hook up some basic connections, they worked till 8:30PM the first day, working through a few difficulties as are probably common with the kind of vintage house that needs repiping (small house- 1.5 baths). They were prompt and dilligent. They did excellent copper work, but did cut corners in a few places. The PEX piping was laid a bit haphazardly, one section was too close to a flue, and the drywall patching was only roughly done- a good bit of extra, if minor, patching and sanding needed to be done to bring the sections to a paintable state. But on the whole, a much better deal that we were looking at from any local plumber, both in terms of doing a complete job, and doing it for a reasonable price.

Angelina B.

AAAAmazing....I would recommend this company to everyone!! We did our research and was happy with the price quote and also found a $200.00 coupon on Yelp towards the balance due.

The installers were great, helpful, honest and on time. Carmelo especially went out of his way to help the project along...Great work...I hope you all read this!!

Janet R.
Walnut Creek, California

Nikki L.

We had a hot water slab leak under our tile and decided to repipe the old house rather than tear up the slab and/or bypass the leak. Got several quotes and chose Repipe1 because they had good reviews and also didn't charge extra for hooking up a new water heater and shower valve while doing the work. I was amazed that they could get to all the plumbing on our two story home with minimal damage to the drywall, and the best part was that they patched everything before they left! Very quality and quick work, recommend them highly!

Frank M.

Repipe1 did a good job from the initial contact through completion. I would recommend them in a heartbeat. Carmello the lead plumber and his crew were hard working, clean, conscientious and thorough. When the work was done, an old faucet started to drip and they came out with a ""kit"" of new washers and fixed it.

The job should have taken 1.5 days. Rather than create a second day of work the team asked if they could stay late and complete it. That worked better for us to so we said go for it. They banged it out and the work was done well.

After the final inspection and permit was signed off, they sent out a sheetrock patching pro who did a five star job of blending the texture.
I'd ask them back if I ever needed plumbing for a remodel, etc.

Gretchen L.

The quality of the work was great. They said the repiping with pex would be a three day job and it turned into a six day job. Tina was the office contact and was a terrible communicator. If they would have broke down the process when we first spoke to Bill, this would have been a better experience all around. Instead it lead to many more days that my man had to take off of work.