Repipe Specialists - Seattle

Heidemarie H.

Repipe Specialists did an exceptional job! It was a surprise request since I found myself suddenly without hot water to speak of.
My salesman went out of his way to help. Not only did a plumber come on a Saturday, he succeeded in an emergency repair of the shower, The entire house was repiped, hot and cold lines, 2 weeks before the scheduled date. The crew was very professional and polite and answered all my questions. They finished the job 1 hr ahead of time and cleaned up perfectly.
I cannot recommend this company more.!

Linda S.

We recently used this company to repipe our entire mobile home and were really impressed with how professional everyone was--from our salesman to those in the office to the on-site crew. Our salesman promptly returned my phone call (most plumbers didn't call me back for days).He came to our home and showed us the quality of the materials that would be used and gave us an estimate that was reasonable. Financing was available.
The office checked in with us and even called to see if we could move up our date, which we really appreciated! (Original date was the week of Christmas). I called to add the installation of a water heater to our order, and they assured me that would be no problem.
Once the crew showed up (on time and on the day promised), they reviewed all the plumbing issues and set to work. All told, they were totally finished and gone in about 6 hours! All work was done neatly and cleaned up.
We will be recommending Repipe Specialists to others in our community!

Sooz K.

My 87 year old mother had galvanized piping in the house, and of course the pipes pretty much closed.

I called one Plumbing company and they came out. Said it would be 2 days and that there were certain things they couldn't/wouldn't di. BUT they referred us to you.

Your crew came out and re-piped the whole house in a day. And they were able to tackle the issue the other company couldn't. The guys were knowledgeable, and quick and my husband came over to be sure they were treating her well. They were, and we appreciated that.

The house plumbing is great now.

We'll recommend you if someone needs re-piping.

Tom W.

Scam. 3 guys, 3 hrs. $7,000 (Seven. Thousand. Dollars.). Do not use this company.

I paid similar amounts ($7,000ish) for my exterior house paint job and roofing projects. The painting took 2 workers the better part of one week, working long days. The roofing project, which had a much larger capital cost (i.e., roofing shingles) took 3-4 guys 3 days. Repipe's sales guy told me the project would take 2 days.

The three workers who did my repipe project were friendly and obviously competent. My guess is Repipe Specialists paid them, total, $500.
Total material cost was maybe $500 (PEX flexible piping). Repipe pocketed the rest, or used it for still more radio and TV advertising.

Don't be like me: find someone other than Repipe to do you work.

Katherine P.

I thought this was going to be a good process, but it has left me frustrated and annoyed with lousy service and some sloppy work for $7800. Originally we planned to give a better review, but there have been issues that have compounded, leaving me frustrated with the whole process.
My fault for not closely inspecting their work upon completion and trying to get back to work too fast.- I looked around in the crawl space, but didn't check that the washer was not working correctly , the ice maker wasn't working , there was a scrape on the outside of the bathroom door which needs to be repainted, and there was an area damaged in the hallway wall from the screws in the tub fixture poking through from the inside that have to be patched.
I expected to have a scar in the lawn and plants ruined by the hose bib where the pipes enter. I also said I would patch, but I did not know that meant they removed the large drywall cut outs and disposed of them leaving exposed pipes, with no tape or anything. This is a 1040 sq ft house with one bath and all fixtures in a straight line from the street and a crawl space you can stand in. So for $7,800 I am not happy.
After 2months and about 27 phone calls to get my final receipt and warranty, they are telling me now I owe them another $500. The contractor they subbed out for this never told me I owed her money since I paid upon completion of job. I kept calling trying to get the final receipt and warranty. Since she couldn't get answers, she finally told me to call their 800 number again. I had to wait two weeks and have a dozen calls to people that kept saying they would call back just to have them fix the issue with the washer. Once that got fixed I have now been spending my time trying to get the final receipt and warranty - only to find out that when I paid the guys when they left the house I now still owe $500.
At some point this will get resolved, but I have already been told I will still owe money.
My advice, don't rush your inspection so they can correct mistakes and make sure they communicate - it seems shady when they don't.

Katherine K.

Originally We planned to give a better review, but there were some issues I didn't check out before they left since I left work quickly and had to get back. Mainly they did not hook up the cold water to the washing machine. I have contacted them multiple times and spoken to multiple people who keep saying they'll call me back but don't. I'm still waiting.
The other issue was that we would do our own patching but they didn't even try to put back the large cuts in the drywall behind the fridge, under the sink and behind the toilet so not even a temporary patch with tape. They scratched the Hallway side of bathroom door which needs to be repainted and they screwed through the tub faucet fixture into the hallway wall so that needs repair too. I also asked them and spent an extra $200 to have them hook up the ice maker but that's not working right either.
You would think that for spending over $8,000 they wouldn't be that sloppy. If they come back (it's now been a week) I will update my review.

Chris H.

Really disappointed with my appointment and appraisal. I have a wealth of experience in all disciplines of construction and just wanted to pass this work off allowing me to work on other improvements. With all this work being fully accessible, this was a one day job for an experienced plumber with minimal parts. A $5,000 estimate is insulting. I'm guessing this was so high due to just not wanting the job and it appeared that way given the body language and attitude by the estimator. I would have respected getting told it's just not a project you're interested in and you're unable to help. For the folks that aren't subject matter experts and don't know any better it's robbery.

Martinez H.

Very fast and efficient professional workers. Great experience and really affordable. The workers were really respectful of our home.

Amy A.

The team sent out by Repipe Specialists were great. Quick but thorough and got the job done in a single day. They explained everything beforehand so we were ready when they showed up to do the work. I would highly recommend them. They explained the things that could potentially go wrong ahead of time, like the bathroom tile cracking when they cut through it to swap out the pipes behind the faucet handle, but in the end they managed to do the job and leave the surrounding tile intact so we were very happy about that. The also took care to clean up thoroughly once they were finished. Thumbs up.

Ginny J.

We saw the special ad in the Home Concepts magazine and have been contemplating about replacing our pipes due to multiple leaks we've been having over the years. We decided to submit an online request a free quote visit. We received a phone call right away and scheduled the walk through at the first available appointment. The estimator was knowledgeable and courteous and provided us a quote on the spot. The proposed price was fair and reasonable. We scheduled the work to start shortly but a bit delayed due to the snowmaggedon. Once schduled, the crew arrive promptly as expected and got the work underway with no issues. They were fast and efficient and checked in with us on occasion to ensure we knew the status. They got done on earlier than we were expecting on the same day. A thorough walk through and our house was put back in place in no time. Their crew is top notch and the work is high quality. I highly recommend them to anyone needing to replace their pipes. They are true repipe Specialist.