Repipe Specialists - Denver

Professor H.

Great job, well done! Good guys worked well together. Nicely done, fast and everything works great! Could not be happier.

Marie A.

We had a good experience with Repipe Specialists from the start when Don came out to explain how it all worked and wrote up a job order to all of the team that worked on our repiping. Bill and his team were great. We especially like Edward the plaster guy. He came in and got down to business and you can't even tell where the holes in the walls and ceiling were. What a professional. The reason that I didn't give all five stars is that we had a leak under the kitchen sink that wasn't there before. Bill made it good after we discovered it two days later. We also have a problem with our sprinkler system. It doesn't want to work now. It worked perfectly on Tuesday morning and now my husband can't figure it out.

Mikhail T.

These guys are phenomenal. I had 65 year old galvanized steel pipes I needed replacing. I contacted 4 plumbers about the job, and not only was repipe's quote the lowest, they were also the most thorough and easy to work with. They did the entire house in a day (the work was contracted out to Just Plumbing, and they did a fantastic job). There's the old addage of ""you can have a job done 3 ways, but you have to pick two: fast, good, and cheap"", but apparently you just get all three with Repipe Specialists.

Jerry H.

My home had old galvanized steel pipes that were over 50 years old. The sales engineer that evaluated my needs and set my expectations was very professional and thorough. Communication through the entire process was great. I knew what to expect and when. The installation team was prompt and they kept me informed as they progressed through the work. Upon completion we walked through all that was done and made sure everything was to my satisfaction. The work they did was very professional and met my expectations. I am very happy with my entire experience with this Repipe Specialists and would recommend them. I think the initial evaluation was critical in setting expectations and discussing the work to be performed.

Karen H.

I hired Repipe Specialists to repipe my 55-yr. old house. My main goal was to get rid of ALL the galvanized pipe. The salesman, Don, inspected my home and gave me an estimate of $5,100, the work to be done in 1 day. The work was subcontracted to Just Plumbing, Inc. The 3 plumbers who came (including two master plumbers) were proficient, hard-working, and pleasant to have in my home. They deserve 5 stars. But at the end of the day, they discovered that a bathroom that had been remodeled had not had the galvanized pipe replaced, as Don had assumed. (This would have been apparent if he had poked his head up into an existing hole in the basement ceiling, or stuck his phone up there and taken a photo.) The head plumber called Don for advice. Don then called me, saying it would cost an additional $2,000+ for Just Plumbing to repipe that bathroom. I refused and tried to compromise, but Don would not negotiate. I asked to speak to Don's supervisor, and he said that wasn't possible. So Just Plumbing left, and I then had to hire my own plumbers to finish the repipe job the following week. The additional work cost less than half of the $2,000+ that Don quoted me. I have nothing but positive comments about Just Plumbing Inc., but Repipe Specialists' refusal to negotiate the price for the additional work made me subtract 2 stars for this review.

Michael S.

These guys do very good work, they are professional, and they work very efficiently. Our entire house was Repiped in one day and they left minimal holes to be patched. I highly recommend Repipe Specialists.

bob z.

Our REPIPE experience did not meet expectations. After reading many Angie's list reviews (very positive), plus testimonials on the REPIPE website, and talking with the sales rep who quoted our job, we were anticipating things to happen differently than the actual experience.
In short, the repipe project did not go like it was portrayed on the website and from the sales rep.
REPIPE turned out to be like many other contractors we have used. They make great promises but did not deliver on all promises. If you wish, you can use REPIPE...just temper you're expectations. REPIPE is not as special as their marketing promises.
The crew arrived on Wednesday and scoped the work. The team lead was Dennis Hamill. The crew stated to us that they want to stay as long as needed to finish and we wanted that too. Later in the day when the work was near completion, we looked at the work and saw there were two repiped areas where the work was not satisfactory to us.
This is where things got a little testy for us and the crew. Our request to repipe an area was met with resistance. What we were asking for was that we thought the work could have been done in a different way with the pipes in a less constrained condition. One of the crew was not open to doing something different and was resistant. So we went to discuss further with the team lead Dennis, and he agreed to do something different with the repipe.
Next the team lead asked if some of the crew could come back tomorrow to re-do the work. Also, it was asked if they could clean tomorrow too.
Well, it felt uncomfortable at this point (felt a little pressured as the team lead mentioned that he wanted to get home to his family...we felt a bit pressured to let them go and come back).
Also, it turned out that Dennis had other plans the next day and could not return. So the other two crew members would return without Dennis. We agreed to let them come back to repair and clean. This was not the best decision to let them go without cleaning. We didn't realize how much mess there was.
We chose to clean up ourselves that evening as there was too much debris and dust.
We later that evening changed our mind about having the crew (without the team lead) come back as we thought their resistance to repairs was not in our interest; and we decided it would be better to have Dennis do the repair work. We asked our sales rep to arrange it so Dennis could come back by himself.
Since Dennis could not make it back until Monday, we subsequently met with Dennis and the sales rep on the following Monday. Dennis agreed to come back that Friday to do the repairs.
So now, the two repairs were done to our satisfaction and the work is complete. Because of the scheduling difficulties of the team lead and the two areas that needed to be redone, it took several days to get through it (started on Wednesday and finished 7 work days later on a Friday).
Also, as mentioned before, the job site cleaning was not done after the first day. We later were told by our sales rep that the crew perceived that we were anxious to have them leave that evening (or they felt they were there too long, or whatever the reason...we aren't sure why).
We never said anything to them about hurrying up. So we are not sure where this perception came from. I recall making a comment to one of the crew ""that it's not good to hurry the cook"" and that we don't want you to hurry the repipe work.
Somehow, there was some miscommunication happening. We were puzzled. Whatever the reason, this led to the crew leaving the site not cleaned and asking if they could clean the next day.
In hindsight, we wish we had known that there was an event the next day that prevented the team lead being there both days. We would have scheduled the work on a different day to ensure time available in the event an extra day was needed.
From our past experiences with contracting work, we have learned that having the desired craftsmen on the job site can make a difference in the result. (We've been burned on this in the past.)
Our experience was a mix of some good and some bad. We were not as satisfied with SOME of the work performed by the other two crew members. We found that we were satisfied with the work after Dennis made repairs. Work scheduling with availability of the team lead was also part of the reason the work schedule was stretched over several days. Finally, some communication breakdown occurred, and we're not sure what happened there.
Finally, a last comment.
After posting this review, we realize we can expect a defense of the events, including some assertions about ""he said...she said"" and others. We don't debate that REPIPE will disagree with us.
We accept and expect that. We only are telling you what happened with us as honestly and accurately as we can. You can make your own choice of contractors. Honestly, we cannot highly recommend them as it would be dishonest on our part.

Scott D.

All aspects of our experience exceeded our expectations . Don provided our estimate and was very knowledgeable and explained our options as well as what to expect . Bill and his repipe team were very professional, kept us updated throughout the process, and kept the disruption to a minimum. Once the drywall repair was completed by Edward, the location of the work was undetectable. We are very happy with the efficiency and workmanship provided.

Kirby M.

My initial contact from Repipe Specialists was pleasant and professional. When speaking to the estimator they were still pleasant but openly assumed that plumbers I had previously spoken to were going to use an inferior product or technique. I just don't appreciate when I'm spoken to like I don't know what I'm talking about.

Brenda Y.

I feel Repipe Specialists did a good job on re-piping my home. They took took an extra day then originally thought due to the old lath and plaster of my walls. They worked very hard, were professional and cleaned up after themselves.

I am happy with the tankless water heater they put in and that I now have proper water pressure. The re-texturing did not look good, but they came back out and re-did it. I do recommend them.