Repipe Specialists - Chicago

cully j.

I was just looking for estimates to figure out how much we'd need to save to go from galvanized to copper and turn our horrible trickle of a shower into a nice strong flow. Repipe Specialists called quickly and showed up a half hour early (despite flying in from Texas that morning) to give an estimate that was surprisingly within our price range to get the work done right now.

So we pulled the trigger. The local team was flexible with our schedule, got everything done right on time in the window that was promised, and we never had any nights or mornings without water. Day 1 - lay of the land and open up the walls (working nicely around our wallpaper to make minimal impact). Day 2 - the big repipe. Day 3 - patching and done.

The job is clean and professional, the patches are expertly done, and our water pressure is fantastic. What an improvement. This was a great experience and I'd recommend them to anyone.

Brittany F.

Repipe specialist completed a full repipe in a very timely manner! Their sales manager Jason was there every step of the way with me. He even worked with my secondary insurance company so I didn't have to worry about it. The specialists were awesome and quick. They made sure to clean up and left the place spotless when they left. I would recommend repipe specialist to any and everyone!! Thanks again.

Dig B.

Repipe Specialists recently did the repipe on our home and we could not be happier with the results. We reached out to more than 12 local plumbing companies and only 2 responded and were able to give us quotes. Neither of which included the wall cutting or patching and neither would do PEX in our house, saying that it wasn't to code even though we had confirmed with our village that it was. From the very beginning Repipe Specialists were responsive and thorough with the quoting process. Jason, our salesperson, arrived right on time and did a thorough job of quoting and explaining there processes. Once we chose them, we worked with their team who arrived exactly when they said they would, were very hard working, organized, and very conscious of keeping things clean. The piping was done in less than a day and performed flawlessly and when the patching crew returned after our village inspection, they did just as good a job as the piping crew.

This was a great experience and I would highly recommend them to anybody looking to repipe their home.

Roger Ted J.

The crew showed up right on time both days. They worked quickly and efficiently and left my home as clean as could be expected considering what they had done. I'm very happy that I had the work done as the difference in my water pressure before is remarkable.

Ruby H.

If I could have chosen less than one star for this company I would have. We called for an estimate to have our hot water line replaced from the house out to the street and that is not exactly a small job. However when they finally returned the call we were told that the job was too small for them that they only did whole houses. Very different attitude than their commercials portray. Do not recommend.

Magsy D.

My husband and I were very impressed with this company.The communication was very clear and consistent ahead of actually scheduling the work.The crew was amazing and extremely efficient ( and I work in the trades so know how hit and miss that can be ) Juan, Cornell and Alfonso were very professional and did an amazing job of working around our 115 year old home.Would definitely use them again if needed without hesitation.

Gail C.

Repipe Specialists fulfilled all their promises. The plumbers were here and ready to start at 7:30. They came into our home properly masked and went right to work after they reviewed the job with us. They were knowledgeable, professional and very polite and friendly from the sales rep to the plumbers and the quality of the work and the materials used were excellent. They completed the job by 12:30 and that included the cleanup and walkthrough of the work done. We were very satisfied and would highly recommend this company!

Jean E.

I had a rep come by to give me an estimate. There were two types of piping PEX and Copper. The Rep was on time, knowledgeable and took the time to explain everything to me. What made me suspicious was the pricing. PEX is known to be much cheaper than Copper since PEX is not as labor extensive. PEX was only maybe $1,500 cheaper than copper and that was only a partial repipe. What made me nervous is the salesperson being extremely pushy. If I signed up right away the price went down but again it was still high. I kept asking about access panels (which I could put in myself) but I was told ""no you don't need them we patch everything"". He didn't like it when I told him I wanted other estimates.

Bharat P.

We needed to Repipe our old pipes . We called Repipe specialists and had appointment with Mr. Ross. He explained how they are going to Repipe the house and gave us the quote. Once the contract was signed Alex and crew from Asap plumping came ( on appointment date) and gave us information about how they are going to Repipe the whole house . Techs Juan and his partner did nice job . After 1 day the patching crew came and they did nice job patching all the holes . Overall the job from starting to finish was done professionally . Thanks to Repipe specialists and Asap plumbing .

Samantha M.

I will say they were quick with responding to my online inquiry and scheduling our estimate. From there though, it was pretty much all downhill. Their contractor for Illinois was awful. He started off asking my husband to call the main office and cancel their appointment. Odd but my husband did as instructed.

He then walked around our small 1280 square foot home and tell my husband they would need to remove cabinets, make all these holes, etc... when that made no sense. Our pipes can be easily accessed without removing our cabinets! My husband isn't a plumber but he has knowledge in other home repairs and my father-in-law is a home inspector. We're not clueless.

He then quoted my husband a ridiculous number for re-piping our lower level. Once again, we're only 1280 square feet and had only 4 fixtures. When my husband questioned the number, he started making excuses and giving very sketchy reasons for the number. He then asked me husband how much we were willing to spend! Really? When my husband said he wouldn't share that information, shrugged and gave him the quote. He then wrote his personal cell at the top and told us to call that number if we wanted to move forward- not the main office. Weird.

My husband was unhappy with the whole experience. I then called the main office to ask if his odd behavior matched their protocol and see if they had another plumber in our area. She said no and confirmed that, according to their records, he never even came and gave us an estimate, since he had my husband cancel. That, along with giving us his personal cell, can only lead me to believe he was trying to bypass Repipe and pocket the money.

The person I spoke to at the office was very kind and helpful, so I do appreciate that. But, a manager was supposed to follow up with us and we had to call back before anyone returned out call. My husband spoke to a manager and she asked for us to send his estimate and a map of our house so they could confirm his number. No mention of the salesperson underhanded practices though.

Finally, my husband spoke to a regional manager who confirmed the price the salesperson was actually correct, due to the fact they require at least 8 fixtures for their projects. They were going to charge us for an extra 4 fixtures! No one told us this was a requirement. In fact, my husband was told we had to have a 4 fixture minimum. Then, to find out we were being quoted and would have to pay for fixtures we don't even have to satisfy their ""requirement"" is ridiculous and awful customer service.

What a waste of time and energy! if you work with them, be careful! Look at your quote and questions their pricing. Don't let them fool you and charge you for things you don't have or need! If you're in Illinois, be extra careful because their only contractor has extremely questionable work ethics.