Repairs and Remodels on Demand

Christina K.

High quality work! Have used them twice. After using inexperienced contractors, I have finally found my 'go to' contractor. Charles and his crew are professional and perfectionist.

Niki B.

I wish I could give zero stars I am so angry and disgusted with this company. We contracted Charles Gilbert's company to install patio doors and deck in November. The first worker Charles sent out stayed gone alot and we smelled alcohol on his breath. He had made several mistakes that my husband caught and spoke with him about. He apologized and sent a new crew out to correct and finish the work. The first set of doors they installed were in-swing instead of out-swing. Three weeks later, they brought a door that was the wrong size. We waited another three weeks. Finally, in FEBRUARY!!! they brought the correct door but they SHATTERED the glass during installation because they did not secure the door while working on it. Charles Gilbert promised to return in two weeks with ANOTHER door, then called and said he couldn't install until the first week in March. Now Charles is saying he can not install on the 19th, but instead, the 27th of March. Charles was condescending and patronizingi. He is refusing to finish the patio door. He and his company have been paid in full. They breached our contract twice previously. He is unscrupulous and fundamentally dishonest. He was given multiple opportunities to make these wrongs, right but chose instead to make excuses and offer lies.
MY RECOMMENDATION: DONT HIRE HIM OR HIS COMPANY. NOT WORTH THE HEADACHES.

Cassie B.

UPDATE Have revised my star rating up to a 5 ***** As the business owner of Repairs and Remodels on Demand has posted, the State Contractor's License Board website shows the company is current in all their licensing requirements https://www2.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=927432

A glitch in the Contractor Board's computer system apparently caused the inaccurate information

Business owner, please advise if you would like me to delete my post or leave it so your explanation about the error on the part of the Contractor's Board will show.

Victoria C.

I've had three different home projects done by RROD and each one has turned out great. Charles and his team are helpful, responsive, and great at what they do. Each project (bath/shower remodel, bedroom conversion to home office with built-ins, and front door upgrade/replacement) turned out beautifully. The team was prompt, efficient, did great work, stayed on schedule (even slightly ahead of schedule at times!), and within budget. Charles makes sure to oversee every detail and keeps you informed of any issues which arise and/or any changes that are required. He always follows up to make sure everything was done properly and to your satisfaction. Highly recommend RROD!

Lorraine H.

I had a last minute job that needed to be done.I contacted Repairs and Remodels
on demand they were fast to respond fair and professional. I would highly recommend using them if you are looking for great quality work.Ron and Juan were a great team.

France S.

From meeting with the owner, Charles, right through the end of the project this was a great experience. Charles called daily to keep me updated, which I appreciated very much. The work crew, Lead person Ron, Joe, Alex, Martin the plumber, Heran the electrician, David the stucco person, were all very professional, knowledgeable, and polite. Lots of precautions were taken to protect floors, walls etc. The work site was cleaned up daily at the end of the day. Overall, this company is GREAT! A BIG thanks to Charles and crew!!

Brian D.

I found these guys on Home Advisor and couldn't be happier. I needed two new interior doors hung in my condo and they took care of it right away and at a reasonable cost. Call Charles and he will hook you up!

Thomas G.

R&R exceeded my expectations. Their work was exceptional, they were friendly and professional, they offered fair pricing, and when they were done they cleaned up so well that you couldn't tell any work had been done. Additionally, Even for a relatively small job the manager/estimator came out and visited while the work was being done to check in and make sure everything was going well.

Cynthia C.

I really wish I received the type of service shared in the other reviews. I contracted with Charles to perform a remodel including roofing, concrete, garage conversion and room addition. We did not get too far into the process before I had to terminate our contract.
The first issue was moving our existing water heater and converting to a tankless. Plans for placement were discussed, drawn up and given to me prior to the start date. The day the plumber started work, I was told by Charles that the original placement was not an option and would have to be changed or the work halted altogether. This affected the whole layout of the remodel. I ended up settling on an alternate location for the water heater but I believe this should have been brought to my attention before sending the plumber. I explained to Charles that I am not a contractor and I was relying on him to foresee these types of issues per his expertise.
The roof was next on the list. I have both pitched and flat roofs with shingles on both. On the second day roofing, the crew cleaned up around 4:30-5 PM but remained on my property until 7 PM drinking alcohol and urinating on the side of my house. This was brought to Charles' attention and ""for my inconvenience"", I was given an apology and a $100 discount toward the remaining construction to be done (never received since I terminated the project). I also questioned the completion of the roof since shingles were not replaced on the flat roof. It was only then explained to me, after the fact, that the flat portion of my roof should have never had shingles and they should not be replaced.
After that I would have thought attention to detail would have been priority but again I was disappointed... the house numbers of our address were missing (removed by roofers), the architect needed to come out, a third time, for measurements on plans that were already sent for permits, Charles was pricing exterior materials that I did not request and the water heater installation remains incomplete.
I hate to leave a negative review but consumers rely on these reviews, as I did. Buyer beware.

Aceneth F.

Charles and his team were GREAT to work with. They were very reliable and prompt. They completed all work (custom made exterior door and pergola) in a timely manner and it exceeded all expectations. Their work was beautiful. Will not hesitate to call them with my next project. They were a pleasure to work with and I would HIGHLY recommend them!