Renstrom Plumbing & Heating

Amy T.

I had an emergency plumbing situation and found Renstrom Plumbing through Cole Hardware referral service. Johnny came out and diagnosed the problem quickly and was able to resolve it. He is very knowledgeable and a pleasure to work with. He offered great service and lots of good information to help avoid future problems. Great job and nice to work with a real professional.

Matilda G.

Missed/forgot appointment time; 
Charged 2 hours labor for 1 hour labor;
Charged 60.00 for 2 shutoff valves; 
Valves were in wrong color; 
Reassembled plumbing incorrectly after dismantling to fix leak (requiring another plumber at additional cost to fix this);
Took no responsibility for problems.

Scott C.

I highly recommend Chris and team. They were punctual, fast, clean, honest and transparent. They gave me the options I needed to think about and the tradeoffs between them. Renstrom is now my 1st call plumber.

Vasanti B.

My husband found Renstrom after we had flooding in the crawl space following the torrential rains past few weeks and the heating furnace stopped working after being submerged in water. Chris, who we spoke to on the phone was very empathetic and understanding. He asked the right questions and helped send the perfect team member for the job, with all the right equipment.

Special kudos to John Walton, who came to our place and resolved all the issues in a matter of a couple hours. He identified the issue (which was essentially a built in sump pump failure that caused the flooding and stopped the heater), shared detailed insights and information on what needs to be done to resolve, provided guidance on the different options and did a thorough job installing a replacement. Not only that, he looked at the heater furnace, when that wasn't a part of our original ask to Renstrom and got it back to working smoothly! John definitely saved us a lot of headache dealing with other hvac contractors as we weren't sure if the furnace was going to work after being submerged in water for a while.

We had an excellent experience with everyone at Renstrom and ended up taking annual maintenance service package!

Bill J.

I am a 5 generations SF guy and a union trained plumber. Who now calls guys for big work. I grow up with them all. Theses guys did great work. I AM PICKY AS HALL. I run a 40 until with a Starbucks and a doctors office and they let me do it live. I would never use anyone else... you would be stuped not to call..

Kevin M.

As a general contractor scheduling and pricing with subcontractors can be difficult and ever changing; not with Chris Renstrom. He is a true professional who stand by his work, knows all the ins and outs of San Francisco, shows up when he says he will and his crew is fantastic. I would not work with any other plumber and could not recommend him more highly. Honest pricing, always on schedule, I could go on, this is the guy.

Tom B.

We had a major plumbing failure in our 1900-built San Francisco home with the main sewage pipe being affected by tree roots and deterioration from age. Renstrom plumbers did an excellent job both diagnosing the problem and repairing it. They were very responsible and helpful.

They also replaced our water heater and were able to install the new heater and fit it in a cramped space while adhering to code regulations - - something other plumbers were unable to do.

Mr Renstrom was also very responsive to our needs to write-up our sewer line repairs with the details that our insurance company required to provide appropriate coverage.

We highly recommend Renstrom Plumbing.

Josephine D.

Chris was very quick to reply and professional to my request and sent out Johnny in the specified time the same day. Johnny was very experienced and did great detective work ascertaining the cause of the bathroom leak. He was very helpful and professional in doing the work. I am pleasantly surprised to have a good and easy experience, and will definitely call on them again should plumbing issues come up.

Janet G.

I called Renstrom because my bathroom sink was totally stopped up to the point that it finally started pushing water up not only into itself but into the sink next to it. So, clearly the two bathroom sinks shared a pipe that was clogged. This sullen Renstrom plumber came out, ran the water for a few seconds and because it had not backed up yet, he said I needed a new stopper (on a sink that was a recent bathroom re-model) and I should write to the company. Nope- can't be since the stopper had not been in the sink for days. He insisted there was nothing wrong. I asked if snaking it would help. ""No,"" he groused ""you just need a new stopper."" And, then I got charged almost 200 dollars for this useless visit. When I called Chris, who had seemed to be a very nice fellow, and told him the problem, he said that particular plumber was no longer with them. I told him to send me a refund. He hemmed and hawed and somehow made it contingent on telling him the exact time the plumber came to our house. I called him back with the exact date the check was cashed. He has never called back. Seemed to be a nice fellow, but nice fellows with any kind of ethicals behind them would not act this way. Well, I called a new and talented plumber who came out and let the sink run for maybe 2 minutes and found that there was a shared pipe that was clogged. He snaked it and all is fixed. I would stay away from this company for its lack of talent and values.

Victoria S.

I was very pleased with their service.They were polite professional and very efficient.They will come back without any resistance if there are further issues.I strongly recommend them.Justin did a great job and was very pleasant about it.