Reno Plumbing Doctor

P S.

I called the pluming doctor to have cartridge changed out on my bathroom faucet. I found the service to be honest, and friendly and the work that was performed to be excellent works great!!

LeeAnna B.

They were prompt, did the job well and let tour home looking nice. They did everything we asked. The price was a fair price

A C.

Mark H, owner/plumber of Reno Plumbing Doctor is the real Doctor when it comes to water heater and all your plumbing needs.He even drives a van that looks like an emergency ambulance ready to respond to any emergency needs. Great job, Doc Mark!

Corey G.

They agreed to take a post dated check for part of the cost, then immediately deposited the check and overdrew my account, and they even put it in my contract. The plumber they sent for the Install was very rude, I will never use them again.

Kenton K.

I needed a new 75 gallon hot water heater. The quote I got was $400 to $800 cheaper than two other plumbers I called. Dave and his helper did a great job and were very professional. I would highly recommend this company for your plumbing needs!

Sarah M.

I have elected to give an additional star due to being contacted by Mark in regards to my previous review. He was apologetic and refunded me the $75 I was charged additional on my project at the completion of my project. This really shows that the business and owner have integrity I think.

Randy S.

Our water heater quit working so we called the Plumbing Dr. based on their reviews. I spoke with Mark, who I believe is the owner. He was very polite, professional and immediately came to my house and assessed the problem. They gave me options but I decided to have the water heater replaced. They immediately started the job and had it replaced in about 3-4 hours. They did an outstanding job and were professional from start to finish. They also provided a full 3 year warranty and limited 6 year warranty. Total cost was 1700 dollars. A strong recommendation from me!!

Roy B.

I called the ""Plumbing Doctor"" this morning and recieved a quick call back. I was fortunate to get a quick appointment with this outstanding company. Mark, the Field Manager, who did the work, called before he drove out to my rental house and asked me what the problem was. I told him it was a leaky bath tub faucet. He asked me if I could locate a brand name on the faucet. After looking at the unit, I told him the name. He did this to save time (and purchase it in advance) in the event he did not have it on his van.

As it turned out, he had parts for this specific brand in his very modern and large van. There are colorful ""Plumbing Doctor"" logos on all sides of this vehicle. I have used several plumbers in the area, but Mark is by far the best and most professional plumber I have ever worked with. First, he has a price list so you can clearly see what you will be charged for all plumbing services (and I found it very reasonable indeed). I am tired of vendors doing work and then charge high prices that they seem to make out of thin air with no rationale what so ever. A price list keeps vendors honest (are you reading this vendors!!!).

Mark recently received a one star rating from a business who complained about billing (this business did not use Mark's service to find out the extreme quality), are you kidding me?? Please pay no attention to that rating. I can tell you from experience, that Mark and his business are legitimate and honest as they come!! That business totally missed out on on a high quality plumber. Second, his work totally exceeded the price I paid. Plumbing Doctor was the 2nd business I called to fix this problem (the 1st business could not fix it), but Mark fixed it perfectly with no problems.

I watched Mark work and he explained what he was doing and why he was doing it. He has all the tools and the experience to tackle the toughest jobs. He leaves the work area clean and uses special caulking to leave a nice, clean finish. Lastly, I highly recommend the ""Plumbing Doctor"" for any landlord, homeowner or business who wants quality work at a reasonable price.

Brette O.

How this company got 5-stars is beyond me.

I spoke to Keegan about having someone do a simple job at my company. I told him we would need to be billed. He replied that we would have to establish a long term account with Reno Plumbing Doctor to do that. I said that would be okay since we didn't have a regular plumber on call. He then said they don't work 24/7. I didn't ask him that.

It's too bad service folks can't listen to a customer or accommodate a business. Reno Plumbing Doctor just lost our business before even getting it, and you can be sure I'll let all the building managers in our large complex know not to use them!

Nancy S.

We had a great experience with Mark from Reno Plumbing Doctor. We had a pipe leaking underground on the side of the house. He rearranged some other appointments to get out to us the next morning. He fixed the problem and actually charged under the original price quoted! Mark was professional and explained exactly what the problem was and what he proposed to fix it. We were happy with the quick, courteous service and recommend this plumbing service.