Reliable Services

Cindy R.

Clayton Fravel did a great job installing a dishwasher on Wednesday March 12. He was on time, extremely courteous and cleaned everything up when he left. He also installed a microwave a few months ago and did a great job on that as well.

Karen N.

Lowes concord, NC used this company to install my dishwasher, the earliest appointment they are available is like 3-4 weeks. Today is the day for installation, they called at the last min and told me they can't come. If you try to reschedule, is another 2-3 weeks wait. I took a day off from work and then they canceled my appointment at the last min. Very disappointed.

Joshua H.

The worst company. Waited 4 weeks to have new appliances installed. Only to be called the day of, because the tech supposedly ""was iced in"". We live in the same town and there is no ice, snow or water. Just a flat out lie. Then I get a call back saying ""our mistake a tech is sick"". We need to reschedule you for 15 days from today on the weekend.

Just a horrible company with horrible communication. If you're looking to make money you should jump in this space because there isn't much quality competition.

DO NOT RECOMMEND!

Tony H.

reliable services' is AWFUL with customer service in area code 28655 (foothills of NC where Helene hit hard). Britney does not care bc they have a contract with Lowes, so no matter how bad the service is... they still get orders/business from Lowe's.
I have left 5 kind/ normal messages without call back and have had to call Lowe's 3x, they just keep apologizing and saying they will have them call me. They dont.
canceling my order going to Best Buy

Willie M.

On December 24 We had a phenomenal individual named Aaron that installed our Dishwasher. Aaron modeled professionalism and customer service, going out of his way to ensure our install was perfect. We will definitely recommend your company to our friends and family!

Christina G.

The name should be unreliable cause that is exactly what has been. We bought a vanity from lowes back in October. We got our scheduled day first time they came out we were told the vanity wouldnt fit funny part about it is that they came out to measure beforehand to make sure it would fit and low and behold it does not. So my husband and I decided that we would just replace counter on our vanity. Well unreliable came to do that now we are told oh this counter wont fit but the vanity you pervisouly were going to put in would of fit. So now third visit from these people with the original vanity they were suppose to come at 8am two and half hours later get a text that they would need to reschedule. Are you kidding me. Fast foward today they were suppose to come at 2:30 pm low and behold guess what they had to reschedule. Now they have rescheduled us for Jan 13 a Monday. Funny everytime they have reschedule its on a Monday when they never show. They are total trash. Unfortunately we bought our vanity from lowes and this unreliable services is who they use. DONT RECOMMEND. I told my husband im over it its been a total nightmare dealing with them lets get our money back. This company is a total joke

Tammy B.

complete shit show. ordered new cabinets for kitchen and this is who we are stuck with. totally unorganized and unable to communicate effectively. kitchen remodel started in October and still not done.... lowes needs to invest in a different installer.

Kathy D.

I had a great experience with these guys that installed my dishwasher today. They were knowledgeable and polite. They came in and got the job done. They cleaned up their mess. I would recommend this service in the Asheboro area.

Jon K.

Dishwasher install after purchasing online at Lowe's. They finished up and called me downstairs to show off their handiwork. He opens the dishwasher door to show me the water running inside. Man, that thing looked like it could clean some dirty dishes. Only problem was that it was not my dishwasher -- it was a Maytag when I ordered a Whirlpool. I told the guy and he hurried out to the van to check the names on the boxes. Turns out they had just installed MY dishwasher at someone else's house and gave me theirs. They had to go back to her house, do the old switcheroo, and then return with my dishwasher. They must not have had room in the van because they left her old, dirty dishwasher in my driveway without asking me. They returned after a few hours and installed the correct dishwasher. I did notice they used my wife's kitchen towels to clean up the water mess from under the sink, also without asking. Zero chance I buy an appliance from Lowe's again if this is their installer.

Dennis N.

I ordered a water heater from Lowe's and the arrangements were made for Reliable Services to make the delivery and do the install. Received several communications wanting pictures of my current setup, no problem. Got a call this morning saying it looked like a gas water heater, it is clearly electric, got that taken care of. An hour later I received a quote, not itemized at all,
saying it would be $1800 total, the water heater is only $800.
I canceled the order and will go buy a better water heater myself and will get a local plumber to install it.