Reliable Plumbing

Shirley M.

I have had OK luck with this company before, but this time they sent incompetent people who did not know what they were doing and screwed up my toilet worse so that I now can't use it because I have to shut off the water to it to keep it from running. They said they fixed it by replacing the gasket for which they charged $100 but that didn't fix it and it still runs, and actually the problem I asked them to fix was something different and I think they caused the toilet to start to run when they were fixing the other problem which was water spraying out when we flushed it. The guy messed with it a long time before calling his boss because he didn't know what to do and I think he broke something while he was messing with it because it didn't run before. The company is now not answering their phone nor are they returning my calls. Stay away! Get someone else.

Ginger S.

The quote of $75 an hour seemed fair. But how did the bill came to $600 after 5 hours, which included the time taken for 2 trips to the store because he didn't get the right part. The parts included 2 shut off valves, and 3-4 PVC parts (one he admitted didn't need changing). When I asked for an itemized receipt, I was told they can't do that or I'd have to pay tax. WHAT!!??

Jose B.

Hydrojetting and camera inspection services are awesome! They found a football in my main, they answered every question I had and they are always respectful and on time!

Marie G.

Soooo, into each garden a little rain must fall, and so last week I had not hot water for a few days. It is awful having to go to the gym to take a shower!
This plumbing issue is covered under my home warranty plan and they called the plumber they contract with. In this case, it was Reliable Plumbing. The lady in their office called me immediately and told me they would not be able to have someone out for a few days because they has water leak emergencies and my situation was not in this category- the water went cold on me at 5 am and thank goodness I was almost done and had already rinsed the shampoo out of my hair. I wrapped a towel around me and immediately went to the garage to see if the tank had leaked- no Thank God. I then wen to the kitchen and bathroom sinks and there was no hot water there either. When I came home my brother got in face time with me and told me how to shut off the gas that was coming in- it appeared like the flame was out but we did. It know why.
Reliable plumbing called me two days earlier than anticipated and said they could get someone out to my house in 20 minutes so I was thrilled. Anthony arrived and he was so polite and got on the phone with my brother and explained what was going on. Everything was in working order so all he could think is that a heavy gust of wind came down the air vent and blew out the flame. He got everything working and waited until the unit got up to the proper temperature and shut itself off. He said if it shut off prior to coming to proper temperature, that would have been an indication of another issue.
As soon as he left, I had to do a product test and stayed under the hot water in my shower for a long time- it was delightful!
I am grateful they were able to get to my job a few days early!

Trina G.

Horrible experience. They came to work on a leak and claim it was a water pressure value that needed to be replaced cuz pressure was to high. They said they wouldn't warranty the work but I needed the leak fix and they ended damaging my shower and would not warranty their damage and owner was rude. Called water company and the pressure was not what they had claim.

Beverly J.

We had an increasingly high water bill each month so we finally called a plumber to find the problem. They found several problems areas and replaced some shower heads and faucets and fixed a leak under the v bathroom sink and behind the toilet all in the same day. Great service and our water bill was approximately $150.00 less the following month!

Patricia A.

I have had no problem with Reliable Plumbing. Always true to there word, knowledgeable, average price range. They get the job done no matter how small or big. Will continue to call on them anytime I need service at home or business.

Mauricio S.

Thieves, told me i needed a water heater, when i had a hot water leak. I paid almost $3000, for a water heater i did not need. Ray the owner made it seem as if he was doing me a favor. Absolutely dishonest

Lilia T.

They were very professional and did a great job installing my water heater as well as repairing a ruptured pipeline. They cleaned up everything after completing the job. I highly recommend them! They care about customer satisfaction. Best of all, their cost is reasonable! I will definitely hire them again.

Julie B.

We had a wonderful experience with Reliable Plumbing! We had an emergency and needed to replace our water heater on a Friday, days before Christmas. The owner said they would do their best to try to come same day. Thankfully, they were able to. Albert and Michael were prompt, courteous, and thorough. They installed a brand new water heater for us and took their time in explaining everything, and ensuring we understood. We appreciate the good and hard work they do! Albert and Michael were so kind to us and we highly recommend their services!