Reliable Plumbing & Sewer Service

Mary M.

We have been using Reliable Plumbing in the Mokena area for years. John has always done good work and honored his work within reasonable expectations. I was shocked to see some of the negative reviews seeing as though we have had only good experiences using this company. I think unfortunately people tend to leave reviews when they feel they have had a negative experience and are less likely to leave positive ones unfortunately. But I am here to tell you, John is an experienced plumber who will give you good service and is always upfront about costs. Of course there will be a fee for an estimate, as he is traveling to you and spending his time to come and address your problems. This is a locally owned, honest company and to assume there wouldn't be a service call fee is a little naive.

Kathryn Z.

""Reliable Plumbing & Sewer Service"" was reliable all right. They graciously fit me into their busy schedule after our Chicago -50* last week, but not without price gouging me!

When John arrived at the front door on Feb. 4, 2019, before hardly introducing himself, he told me it would be $650.00 to walk in the door. Without even looking at the job and tho I never asked for emergency service.

I explained my very sick, 80 yr old parents heat broke, pipes froze, and one burst. I had to move them out till this was all repaired and they couldn't afford the weekend emergency prices everyone was charging, so we waited until Monday. Tho those prices were less than what he was charging. He told me, ""You should have gone with them."" (Nice) I proceeded to explain that my father was going thru dialysis, radiation, and chemotherapy. That he was so sick and he just wanted to come home, and that I needed help.

John's response was that he could just leave, he had many jobs, it didn't matter to him. That I could just call someone else. Take it or leave it.

Promising my parents that I would get them back home ASAP, I paid the $650.00 for a 4"" copper pipe to be fixed. A job that took John less than 45 minutes.

After replacing a small piece of pipe and turning water back on, John walked thru the house checking faucets. Tracking mud, dirt, and God knows what else on his boots, thru the house, bedroom, and all over new white bathroom rugs. Leaving me a wonderful mess to clean up when he left.

I am appalled at the arrogance and the taking advantage of, horrible situations people are in. The lack of compassion was disturbing.

To John and ""Reliable Plumbing"", all I can say is ""Karma"". If not in this life then for sure in the next! Hope you never need help.

Kathryn Ziyad

Todd M.

Called when my plumbing was backing up into my home. John comes out was very professional and knowledgeable took the time to explain everything so I understood. Completed the work in a timely manner. Left my home clean. I highly recommend was a pleasure to do business with.

Dan K.

They were a pleasure to work with. Very knowledgeable and handled my plumbing issues quickly and effectively. John took his time to explain what needed to be done and then completed the work at the price that was quoted. They actually took time to come out and look at the issue before they actually gave me a quote. I was really impressed with the time and explanations that they gave for what was happening. I highly recommend them.

K A.

Had this guy replace my two outside sillcocks. He also did a relocation of one of the sillcocks. This was $950, his quote that I didn't argue with, but should have. He said his work and parts were guaranteed for one year. Four months later one of the sillcocks won't push a simple sprinkler. Is this his fault? After telling me to ""f**k off ""and that I was ""full of sh!t"", you'd think I was accusing him. I mean before I was even able to describe the entire situation, which clearly points to one of the two being bad, he was swearing at me and hanging up the phone. WORST CONTRACTOR IN HISTORY. I've dealt with good and bad people and this guy is the definition of crooked contractor. GET ANYONE ELSE. This guy is a liar, very expensive and doesn't stand behind his work. He is a crude excuse for a human and I can't imagine how this plumber could ever be a good idea.
This business is not accredited with BBB. No mystery why.

Stacy D.

Having a clogged issue with my kitchen sink... Call once, they never called back so I call next day, had to begged someone to come and take my money, lady over the phone told me that I needed to get my sink rodded and they can't do that in condo units... I guess she saw my issue over the phone. Word from the wise... Work on unclogging your customer service!

J C.

Used this company in the past, but will NEVER call this company again. Called at 9:30 in the morning and kept getting put off, told that John would call us, at 3:00 in the afternoon he finally called back. Said he didn t want to go into our crawl space to deal with our sump pump issue, funny though they claim they repair these issues. Argued with my husband then said he would call us back in a few minutes to let us know if he was coming out. When John did finally call back he left a message and said he could come on Saturday! We needed emergency service that day not on Saturday. This company is a joke, they claim no job is too small, they left us hanging all day, they could have just told us no from the beginning and we would have called someone else.

Sharon G.

Called to get an estimate-was told by representative that it would be 65.00 just to come out to make an estimate! When asked if the 65.00 would be applied to the work-I was told, only if we do the work that day. If not, then, no.
HOW DO THESE PEOPLE STAY IN BUSINESS? I asked him that, and he replied that they have been in the business for a long time What?.

Dave F.

We recently had Reliable Plumbing & Sewer of Tinley Park, IL over to do several plumbing jobs at our home. The quality of work did not meet our expectations. Two men arrived, one working very slowly and the other stood around and watched. The final bill was much higher than explained in our initial phone conversation. We were very disappointed and needless to say, we will never call this company again.

Andrew S.

Complete scam. Guy comes out to look at the sillcock for me...possibly replace..told they would give me an estimate first..which is all I needed...he tells me the part is $400 by itself..I tell him I had purchased the part from Home Depot for $22.00..tells me his part is better..seriously? Does it make you breakfast and predict the future? Cause it better for that price! I tell him I can't afford that...he hits me up for a $45 service call I knew nothing about nor was I told about. I call the office to complain and the lady gives me nothing but attitude and actually hung up on me...this company will reliably screw you over...