Reliable Plumbing & Heating Services

Axil C.

Well, I guess I have a different understanding of the word ""reliable""? Called to make an appointment to get my heater serviced (by the way temperatures have literally been freezing here), and was told that the earliest appointment was several days away. I understand that people get busy, so I waited patiently while wearing lots of clothes in the house, buying a space heater, and trying to keep warm. I was also told it would be $199.00 dollars to diagnose the issue, even though PG&E had already come out and diagnosed the issue and given me a detailed write up of what the problem was.

My appointment day came and went, and no one ever showed up. I called the office and no one answered (the phone just rang and rang). I called back and left a message. . .I never heard back. So, I recommend that you call someone else unless you like the feel of freezing weather inside your house.

Scott T.

Reliable is a solid choice for small plumbing tasks in your house to get them done correctly and for a fair price. I have used them several times for smaller things snd they have always been knowledgeable and completed the job in a timely manner. After using Air tasked and Angi and getting mixed results, this was a very welcome change

Lisa B.

I have an overflow valve in the front of my house, that over flowed on Sunday night Nov. 27,2022. I started calling first thing Monday morning. I got a hold of Reliable Plumbing and they were not available until Wednesday. I agreed to an afternoon 1-4 pm appointment. Wednesday afternoon 2:30pm I call to find out when was my tech coming. He was hung up on another job and could not make it to my house. So much for ""Reliable"". I rescheduled for Thursday afternoon, unfortunately it was pouring down rain on Thursday. My overflow valve is under a wood deck that was designed to give easy access to the valve. When Mario came to house he told me I had to pay $174. additional to the $79. to show up and the $229. to snake the line. I had no choice to agree. If I had known there would be a charge to remove the board I would have done it myself and saved $174. Mario was able to snake the line easily and remove the blockage. Not happy about their unwillingness to give some on the ""difficult access charge"" for removing a board with 4 screws.

Phil G.

Our furnace was shut off for about a week by PG and E because a small amount of gas leaked while it started up. We were desperate to find anyone who could fix the furnace in our cold house. Repairman said he didn't do older furnaces, would look up a part and get back to us. Then he charged us a fee for the service call. Do yourself a favor. Don't call a plumber to fix a heater. Look for heating repair services in your area instead. The heating repairman didn't even find a leaky part, just a pilot light malfunction.

Sean S.

Second time I called them out for the same issue. Over $600 charged and technician stated that work ""not guaranteed"". I asked for a quote for additional work and got no response. Do not do business with this company.

Willa H.

On two different occasions we have needed a plumber when our regularly used plumber was not available. Reliable Plumbing was able to work us in and have a plumber come out. They are a little more expensive than some other plumbers, but they were able to get the jobs done. They were able to change out a kitchen faucet that we were unable to change ourselves. The old faucet was corroded like a piece of cement. The new faucet was finally installed, and they honored the quote they had given us even though it wasn't an easy job.

Deb P.

I knew my kitchen sink was draining slowly and then almost not at all. Called Reliable and Steve came out the next day. He was professional, listened to my thoughts and got right to work. He was able to snake out the problem, suggest ways to keep it operating better and laugh along the way.
I will call them again when I have plumbing issues.

Teepian Y.

Called Reliable Plumbing for some immediate help. Our pipes were all backed up and we needed someone to come out and take a look ASAP. Nicole was great in helping me over the phone. Jose came and assessed the situation. Very friendly customer service, responsive, and polite. Snaked the system and realigned our toilet to function even better than ever. Appreciate you José! Shoutout to one of their plumbing pros Mario for the recommendation. Feels good to spend this money with good hard working people.

Maren J.

Today Steve helped repair our water heater. Prompt service at a reasonable price. It was easy to schedule and he was done with the repair in 20mins. We will remember them next time we need a repair.

Laura R.

You treated my friend very disrespectfully, and put her health in danger. You need better more honest technicians.