Reliable Comfort

David P.

I hired Reliable Comfort to replace my ductwork. When the guys that did the work left, I came to the home and noticed no air coming from one vent in my living room. So I crawled under my home and saw they totally missed this vent! As I was looking, I noticed a huge bubble on the insulation around the main trunk. So I squeezed it flat, and as soon as I released it, it reinflated.. the tape on the insulation popped loose, and I could feel air blowing out pretty well!!! So I went to their office and explained it was still leaking and a vent was missed. A manager came out and cut the insulation, and we found a pretty good size hole at a joint! None of the 10 joints in the main trunk had been sealed with either metal tape or mastic! 10 days later, the workers came back and fixed the missing ductwork to the vent in my living room and had to cut the insulation back to seal the 10 unsealed connections on the main trunk. I can't help but think how much money I would still be blowing under my home had they not missed one vent? The whole idea of spending 4,500$ was to not have leaks in my ductwork!! I wonder how many other job's people have had them do that's not sealed? They were nice and well mannered.. But that didn't excuse the bad job.They kept talking about having to be done by 4? I'm not sure what that meant. Will I use them again? No... and at this point, I would never recommend them... I took 2 Mondays off work to meet someone at my home! 2 days pay lost.

Keith W.

We used them to replace an HVAC unit. Reasonable pricing and the installers were very professional. Cleaned up and left no mess and worked late on a Friday night to complete the installation. Definitely recommend them for all your HVAC needs.

Kathy G.

As a new customer very disappointed in customer service. The ladies in the Seymour, Indiana office seem very uncaring of your needs and questions.