Reliable Air

Robert S.

The cost is extremely high.
Edgar is professional and knowledge.
A rat/or mouse had made a hole in the ventilation,
Edgar located the problem within 5 minutes.
He patched up the hole with A/C silver tape and insulation.
10 minutes total. I even helped with illuminating with flashlight where he was patching.
Total time start to finish 20 minutes.
Then I get presented with a bill for $422.
Since 20 minutes is one-third of an hour, that equates to $1288. per hour.
Wow.
I protested the high cost. He said , it wasn't him, the company sets the cost.
I'll never use them again.

Sherry B.

Alan F was very professional, courteous and efficient. This company has proven to be honest and trustworthy each time I've used them. I would definitely highly recommend them.

Lauraine M.

Toby and Edgar gave us excellent service when they performed the semi-annual system checkup. They were professional, courteous and considerate, wearing booties each time they entered the house and making sure the door closed behind them so the cats wouldn't get out. They also washed all three filters.

Larry R.

Reliable Air installed 3 (2, 3, & 4 ton units) Carrier 20 SEER high efficiency units in our 4100 sq. ft. house in Wimberley in Oct. 2015. We were replacing existing Frigidaire 12 SEER units that were 15 years old. The replacement included the air handlers and thermostats for each unit. I compared prices with another local well established company, both companies with very good reputations, & RA came in with the best price. I also purchased a 10 year extended warranty which includes labor & material. The 2 man crew that installed these 3 units were great and worked hard and steady. They were on time each of the 3 days that was required to install all of this equipment. These units are QUIET! The big thing is our electricity savings each month. I started a spreadsheet right away and to date, this is a savings of over 30% each month! Reliable comes out twice a year to fully inspect each unit, change the filter if required, and make sure condensate drain lines are open. No problems at all other than one of the thermostats had to be reset due to a power outage. This repair was to unplug the thermostat and plug it back in. No other problems to report in the 14 months we have had them in service. I discussed this with a neighbor and he purchased 2 of these same units recently. This is excellent equipment and good folks to work with. Glad we found them. Larry

Keith M.

Anything but Reliable! Called them out for a quote on a new system for a room addition and waited a week before calling to see if they had any numbers for me. I had to again explain what I wanted quoted and was assured they would send me an email with a quote. I have not heard anything from "Not so Reliable" and would not recommend them - total waste of my time!
So I got my quote after posting my negative review and the price seems reasonable, but waiting to compare it to others before making a decision on overall Reliability.

Doug S.

Saul and his crew were truly amazing and our AC was a real challenge to replace! They were neat and considerate and took on the challenge without complaint. The result is a new, highly efficient HVAC professionally installed! I highly recommend Reliable Air for you HVAC needs.

Omar R.

They get the job done! Steve T was the man who helped me today, he was very helpful and resourceful. He even explained to me how to maintenance my own equipment. I would recommend them to anyone. Great Job!

ALice R.

I mistakenly called reliable air instead of my company air care today. Steve was very knowledgeable and nice. We spoke about a new system, but they were about 6,000 more than air care today. The service was through and great.

Randy B.

I used reliable air to fix my AC system in my house. They were prompt, courteous, and reasonable priced. I love working with honest local companies like this one.

Cap H.

Used to be good. Prices 2x to 3x what other people are quoting and that's with their consigere discount I paid big bugs for. Have heard other horror stories. Don't know what happened to their service????