Reidhead Plumbing & Solar

Lucas N.

Lauren G. Did a very quick analysis of the issue and identified it almost immediately and was in and out fixed my toilet after the apartment complex water pressure got reset. Highly recommend this company!

Ms. W.

Mr. Keith from Reidhead Plumbing did a wonderful job replacing my garage disposal. He was pleasant and customer friendly. He was through in the job to make sure it was done correctly and efficiently. If there is ever a plumbing issue in the future, I am going to request him specifically.

Jeff E.

Hot water heater exploded late Friday night. Called Saturday morning at 9, and Joe arrived at 1:30. He immediately started vacuuming up the water in the garage, and was done as promised in an hour and half. We're back up and running just like that. Joe was great, went above and beyond in my opinion. We, like like so many others, have experienced less than stellar service over the past few years. Not this time. I highly recommend them.

Mike S.

First review was not nice. We got it ironed out. We're back on track. Thanks, Derek !

DaSh D.

Had them out to hook up my solar to my new water heater. They came out, made a few needed repairs to the solar, and hooked everything up. After turning the water heater back on, it started peeping with a warning message The tech mentioned he didn't know anything about that particular water heater and basically said set it and forget it. What plumber doesn't know the basics of a Home Depot water heater? Well, the water heater was completely disabled at this point. No hot water at all. I had to personally undo everything he did to get it back up and running. After calling them for 2 days, the tech called me back and said my water heater was incompatible with my solar system and he was willing to discount his labor. I mentioned that everything he did was pointless if my water heater can't be hooked up to the solar system and he should have known this before he charged me $300 for something I can't even use and doesn't solve my problem. He still wanted to charge me for the minor repairs to the solar. I told him those repairs would have be unnecessary if he wasn't able to get the system working in the first place. Completely unethical and horrible business practices.

Heather P.

I contacted Reidhead to look at my solar water heater. The technician was on time and very friendly. However, he completely misdiagnosed my problem. He spent less than 5 minutes looking at my water heater before telling me I needed a new one. He then spent 10 minutes writing up the estimate, $3000 for a new solar water heater, or $900 to convert the system back to a regular water heater. We decided to go with that option and scheduled the repair for a few days later. About 10 minutes after the technician left, the office called and said they would need another $300-400 because they needed to go on the roof and fix it when they deactivated the solar system. At that time I told them to cancel the repair order and I'd get a second opinion. I'm glad I did. My husband decided to take a look at the water heater, and come to find out the breaker was off! So he switched the breaker back on, and presto, the water heater kicked on. The pump for the solar panel also wasn't working, and a quick Amazon search found us the exact one for $98. We ordered it, installed it ourselves and now we're back up and running. We spent $130 to have our problem misdiagnosed, and $98 to fix the problem ourselves. So, get a second opinion, or check the obvious symptoms first. Our technician didn't even check the breaker before pronouncing our water heater dead.

Ron L.

I came home today and noticed a water leak dripping from my AC air return grate. After containing the leak via a bucket, I informed my property management company whom handles all my home maintenance issues. Within minutes I received a call from Reidhead Plumbing offering to have a technician swing by immediately. They showed up in a timely manner and conducted themselves politely and professionally. Gilbert and Gilbert-John were extremely courteous and professional.

DeAnna W.

I am giving this establishment a zero!!! We called them for two separate occasions and made appoointments. The first occasion they called 1 hour before the end time of 8-12 to tell me that the technician was not coming. And on the second time it happened again!!!!! I took time off of my job so I have lost wages and they don't even have the courtesy of showing up. That is not customer service! Terrible company. Do Not call them!!!

Paula D.

After numerous phone calls about a repair to a solar hot water system installed by this company, not only did we not get a return phone call, but no referral if they were no interested in helping to maintain a system they installed.
Jim D.

L M.

Outrageously expensive! We needed to drain our pool but could not get the cap off of the sewer drain in our driveway. He charged us $300 to remove the brass cap and replace it with a new one. It was 15 minutes worth of labor, at the the most, but he charged us an hour and a half because he didn't have the part on his truck. Even though he knew when we called that we would need to replace the cap that we could not get off. A trip charge ($130) plus an hour and a half labor charge and the part was $15 came to $300. I feel robbed.