Reggie The Plumber

A T.

First impressions mean a lot....and this company failed horribly. My home warrant company notified me that my service request was assigned to """"Reggie the Plumber"""". The company notified me and schedule a day to come by and assess my problem. I was given a window of 3 - 5 on 9/19/17 for the company to arrive at my home. Around 4:15, I decided to contact the company to confirm my appointment since I had not heard from anyone. The young lady who answered the phone asked me to hold while she contacted the assigned plumber (not sure if it was Reggie or one of his workers). She came back to the phone and stated that the plumber who is assigned to my issue was on a job in Grayson and the he should be on his way shortly. I said thank you, hung up the phone and waited, and waited, and waited...eventually fell asleep....woke up around 7p.m.....checked my phone and no call from """"Reggie the Plumber"""" company. Several hours wasted after leaving work early. As of today, 9/20/17, still no call from the company to apologize for not showing or calling. I contacted my home warranty company and shared my experience with them and requested to have my plumbing problem assigned to another contractor. This company demonstrated that they are extremely unreliable and lack professionalism. My rating.....a BIG FAT ZERO!!!!

Vicci L.

Everything started out good. It was late in the day. He said he was gonna be back the next day but never showed up. Called a few days later. He forgot! So he came back out took a pic and left said he would be back Monday. Never showed up. That was memorial day. Now the pipe is leaking into the ground. So not happy!

karen j.

Very prompt. Reggie goes out of his way to make sure the work was done right. He is honest and fair and has a great sense of humor. I was pleased with the work he did and he always responds quickly when I have issues. I've used his business several times now and would highly recommend them.

Cathy J.

They did a good job at less money than I expected and I was very comfortable with the gentleman they sent out Andre? He did not treat me like a dumb ass old white woman I bought an older home which I am renovating so put them on speed dial.

Wanda B.

Reggie the Plumber has done a lot of work for us. (Old house!) He and his employees are always courteous and knowledgeable! They stay until the job is completed and do a FANTASTIC job!

Thickn N.

fast and professional. he fixed what Roto Rooter couldnt for half the price. Thank YOU SO MUCH!

amelie l.

We had to replace our water line from the street to our house, as well as have a new water heater installed and we couldn't have had a better experience with anyone else. Fernando came out to give us a quote and was very personable, even while having to shoot us straight on the problem. The day of the work, the guys showed up on time and were very professional. When we hit a few delays in the process (we bought the wrong water heater and it had to be returned), they handled the situation with swift efficiency and patience I rarely see in the service industry. They had to stay late to finish up and I never heard any negativity or complaining, though I could tell they were tired after being at our house all day. They also seem to genuinely like working together. Reggie's Plumbing will be who we always call for our plumbing issues from now on! Thanks guys!

M M.

Awesome service! Same day response. Polite and efficient. I'm very happy I called them for my bathroom issues!

Verlinda S.

I contacted This company through my Yelp message app and setup the appointment with ease. Andre was nice and professional. He quickly figured out where my leak was coming from and fixed it. I also got a 6 month warranty. The pricing was very affordable.

Amber J.

Paid $65 for a quote I never received. Was told they would call back with the quote in 1-2 days but got nothing. They came out the same day I called but when I never heard back I called another company who gave me a free quote on the spot. Work has been completed and I still haven't received the quote I paid for.