Reggie The Plumber

Claire R.

Reggie came recommended from a customer so we assumed he would be reliable . He seemed very pleasant . We met and I was told he would provide a quote Monday. He knew I was in a bind in regards to needing a plumber. Monday came . Nothing . I sent him a couple of texts . Nothing . At that point I assumed he was closed in honor of MLK because why would an owner of a company ignore a potential customer? Tuesday I called the office after 10 AM to see about the quote. Reggie 's son apologized for his father not responding to me. He assured me that he would be calling. Close to 4 PM I called back and his son was apologetic again not understanding why his father hadn't called me. He then shared that his father was concerned about being able to do the job since hehad a funeral on Wednesday which I was aware of already per our conversation prior. He went on to say that his father verbalized that he wasn't certain whether or not he could actually do the job to his son .Not to me the potential customer but his son. I repeated myself multiple times saying that it was fine to please let me know one way or the other if he could do the job anytime during the week that I was in a severe bind. And that it was OK if he could not but just to please let me know. His son apologized again and said that he would let me know personally today. He did not . As a small business owner I want to always support other small business owners however when it comes to such lack of respect shown as Reggie the plumber did to us I would not recommend this company to anyone. We went with Zurn plumbing . They communicated well and showed respect for the customer.

Sharon R.

I had water coming into my basement and water flowing when I washed clothes. Reggie came out and repaired something that 2 other plumbers couldn't fix. Service was excellent and the prices didn't kill my pocket. Reggie the Plumber is the BEST!!!!!

Tameka W.

My husband and I were in need of a waterline replacement. Reggie The Plumber came out and gave an estimate at the time that he said he would. My husband and I took some time to think over the estimate and the job that needed to be done. In that time, Reggie Junior followed up to see if we were ready to commit to the project. We told him that we had questions and they answer them immediately. We made an appointment on a scheduled Thursday they came out on time and completed the job in under four hours and payment was easy via Cash app. Reggie The Plumber was awesome this was a seamless job. We would highly recommend him & his team.

Y. B.

I called them to fix a leaky shower. Reggie came out quickly and fixed the problem. I would definitely call them again.

Tim Z.

Did a good job. Showed up on time and completed the job fairly quickly. Very responsive through yelp and email. Very prompt w appointment. No complaints.

Curtis J.

Filed a claim with Choice Home Warranty June 2,2018 to replace the shower valve which is covered. CHW referred REGGIE THE SLEEZY PLUMBER to repair the job. Footman the contractor came out June 6,2018 called CHW and said it was a faulty cartridge valve that needed to be replaced which is not covered. Shower cartridge is still leaking so my husband called Reggie had dialogue and he made a commitment to come out to access the problem. He never came and sent the contractor Footman back here to access the problem. Footman called CHW and stated the shower valve needed to be replaced. This should have been resolved on the first call. My husband called Reggie to let him know about the shower valve that needed to be replaced so it was mutually agreed that he would send us a refund. I've filed an appeal with CHW they contacted Reggie he told them he would reimburse us however, he also stated he didn't want to come back and do the job because of a bad review that we gave him. He also lied to CHW and said my husband didn't want him back. I wouldn't recommend him to feed a dog. Now I'm back to square one and still with no shower since June 2,2018. DON'T USE REGGIE THE PLUMBER AT ALL!!!!!!!!

J C.

Reggie's team has failed to do the simple things correctly, like installing a new garbage disposal. When we had our countertops redone and a new sink installed, we decided to replace our old garbage disposal. While he was plumbing the entire sink, we had Reggie install a new disposal. It was all good for a while but started leaking. They came back out, charged us normal rates as if it wasn't their shoddy work the first time that led to the leak, and now, less than a year later, it's leaking again. We will be hiring professionals this time around.

Kaitlyn C.

FERNANDO WAS AMAZING!! Best customer service experience I have ever had. This man worked with me for FOUR HOURS to make sure that my toilet was replaced correctly and efficiently. Never once did I notice an ounce of frustration when our toilet gave him problem after problem, he kept me updated and remained very respectful and friendly. I will defiantly recommend this service to anyone who needs a patient, courteous, honest and detailed oriented job done. Thank you Fernando! If I could you 10 stars I would, and I'm a tough critic.

Chuck W.

Amazing; My father is 80 years old and lives in Stone Mountain, I live in Washington DC. He told me his 40+ year old ductile iron pipe was leaking in the basement. I called Reggie the Plumber and they said they could come tmrw. Great! But I got a call back saying he could come the SAME DAY He removed the ductile iron and replaced it with schedule 40 PVC adding a clean out and properly cleaning the PVC before cementing with nice purple lines of cleaner. After that he snaked our line for good measure . Everything worked out well and he stands behind his work with a 90 day guarantee. Amazing

Lauren B.

Came out to fix burst pipes after a cold snap. We kept the water off for a while, and as soon as we turned it back on, the pipes completely disconnected and sent water gushing all over my laundry room. Hired a different plumber to fix it, who told me the original plumber NEVER GLUED THE PIPES together so as soon as the water was on, kaboom! Also left a big mess and kept giving excuses for if there """"might be a problem later."""" Would not recommend!